Ratings based on 1,412 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
Great service and location.
by A verified traveler
Posted Apr 16, 2024 on Expedia
I was the 2nd or 3rd person in line to register. The girl said the computer system wasn't working. When it was ok she took all the info and said she will call when a room is ready. Slowly the lobby filled up. After 2 hours I was the only one left. I went to the counter and she said she was just going to call me! I had asked for a lower floor if possible. She said sshe has Room 1112. I said I will take anything at that point. Not happy being left after everyone after me was taken care of. The room looked nice as I entered but then I saw a filthy stained carpet. Sink needed scrubbing. Just not really clean like I expected. They also do not have a shuttle to and from the airport. Room service, concierge and other staff were very nice and helpful. The restaurant had limited choices but the food was good. To use the safe in the room you would need to be on hands and knees with a flashlight to read the directions. To use the mini bar I had to move the couch so the door would open wide enough. I would not stay there again.
by A verified traveler from Houston
Posted Apr 16, 2024 on Expedia
The metro is a block away and everything else is in walking distance. My second stay here. Nice bar and bartender!
by A verified traveler
Posted Apr 15, 2024 on Expedia
The property has a great bar downstairs for a place to grab a drink after a long day, but the room itself was unsatisfactory as our park view was completely taken away by the outside balcony. We asked to change our rooms which they were happy to help, but the second room had a pretty bad musty smell. We ended up taking our original room and biting the bullet.
by A verified traveler
Posted Apr 15, 2024 on Expedia
Friendly staff and Hotel is in a very good location.
Comment from Hotel Management
Apr 15, 2024 by Kevin, Hotel Management
Hello Paul, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found the staff friendly and also a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!
by A verified traveler
Posted Apr 14, 2024 on Expedia
The property is older than i thought. Location-wise is good.
One thing to complain about is that they listed "classic king" room size as 321 sq ft but it's definitely not over 300 sq ft. I would say it's more like 250 sq ft. I think they should update the info. One main reason i booked this hotel and room is because the room is big so I was kinda disappointed.
by A verified traveler
Posted Apr 14, 2024 on Expedia
This hotel was super close to the Metro station that got me where I wanted to go.
Comment from Hotel Management
Apr 14, 2024 by Kevin, Hotel Management
Hello Diane, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!
by A verified traveler
Posted Apr 14, 2024 on Expedia
The location was very close to the White House and to the Metro. Very close to restaurants, park, shops and banks. The staff was very helpful and friendly. I would definitely stay there again.
Comment from Hotel Management
Apr 14, 2024 by Kevin, Hotel Management
Hello Cathy, Thank you for your feedback. We are so delighted to and found the staff to be very helpful and friendly. We hope for the opportunity to host your future visit to Washington, DC. All the best!
by A verified traveler
Posted Apr 14, 2024 on Expedia
Good: Decent hotel in a nice area and walkable to events downtown. Staff were mostly friendly and attwntive The furniture and appliances were a bit dated. The temperature in the fridge was way too cold, freezing everything inside rock hard including a seltzer water that exploded aroynd 2 AM.
Comment from Hotel Management
Apr 14, 2024 by Kevin, Hotel Management
Hello Marie, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found the staff to be friendly and attentive. We hope for the opportunity to host your future visit to Washington, DC. All the best!
by A verified traveler
Posted Apr 13, 2024 on Expedia
The restaurant was either good or awful. Staff was friendly or not. Food was ok or awful
Comment from Hotel Management
Apr 14, 2024 by Kevin, Hotel Management
Hello Linda, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!