citizenM Washington DC Capitol

4.0 star property

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Photo gallery for citizenM Washington DC Capitol

Property amenity
Exterior
King Room | Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (USD 22 per person)
King Room | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Gym
  • Free WiFi
  • Restaurant

Explore the area

Map
550 School St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪6 min walk‬
  • National Mall
    ‪7 min walk‬
  • Smithsonian Institution
    ‪10 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪12 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(486 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Washington DC Capitol

4-star Washington hotel, connected to a rail/subway station in Southwest
This smoke-free hotel features 2 restaurants, a fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and a computer station. Housekeeping is available on request.
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 4-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and express check-in.

CitizenM Washington DC Capitol is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou - This sushi bar specializes in Japanese cuisine and serves dinner only. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height bed
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1523 out of 2374 reviews
Rating 8 - Good. 510 out of 2374 reviews
Rating 6 - Okay. 195 out of 2374 reviews
Rating 4 - Poor. 89 out of 2374 reviews
Rating 2 - Terrible. 57 out of 2374 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ehsanallah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just the room area is small for 2 persons.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Stayed 4 nights in Oct 2024

10/10 Excellent

Garrett Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Fantastic hotel. Entire staff was absolutely wonderful, helpful, welcoming. Parking is an absolute pain, as there MAY be a mere 15-20 spots to park tgatvarent in Tow-away zones OR dump $50 a day for the parking garage next door. Not the hotel's fault, for sure, but was really annoying. No towels or soap in the 2nd floor mens room the entire 4 days I was there. Even with that issue, I would absolutely stay here and ONLY here on my next trip to DC, where you are literally about one mile or less from ALL the tourist sites like the Capitol, Syoreme Court, Smithsonian museums (all 937,527 of them), Lincoln, Jefferson, and Washington Monuments, and the White House, etc. You want *this* hotel. The hotel down the street from this one looks too shady, tbh.
Stayed 4 nights in Nov 2024

10/10 Excellent

pedro

Stayed 2 nights in Oct 2024

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Razia, Atlanta

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvia Miller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Stayed 2 nights in Oct 2024

10/10 Excellent

Marta E, Salt Lake CIty, UTAH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everthing!! i will get back
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Tiny micro rooms. The garbage can only held a quart size bag. If you wanted any housekeeping service you had to request it 24 hr in advance or no new towels or garbage removal after 4 days. Took 1/2 hr to figure out light system. Lights all on or all off. Couldn’t turn a light on for the bathroom at night. Not close to attractions and museums. 7 minute by car, 35 walking. Cute hotel but truely an example of form over function. Terrible water pressure. Towels were huge but felt like sand paper.
Stayed 3 nights in Nov 2024

4/10 Poor

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not the typical hotel. The rooms are super small literally king bed touched 3 walls literal have to climb over my wife to get out of the bed. This could be my fault for not seeing it in the pictures better but the bathroom is super small as well no room to be in the room to relax. It is definitely just sleeping area. Service was hard to come by you would have to go find someone. The room is controlled by an iPad that would shut everything down and off if you pushed the wrong button. The tiny fridge did not work and they automatically do not clean your room you will have to request it on the iPad. If you are planning on just one person probably would not be to bad but if more than just one I would book elsewhere.
Stayed 3 nights in Nov 2024

8/10 Good

Cheryl

Liked: Staff & service, property conditions & facilities
The rooms are well designed but very very small. Make sure you are with someone you’re comfortable sharing everything with. The bathroom is a pod containing toilet and shower, with the sink in the room, so not much privacy.
Stayed 5 nights in Oct 2024

10/10 Excellent

Armand

Stayed 4 nights in Sep 2024

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel room was shockingly small. Faint sewer ordor in room from floor vent in bathroom. Shower wall leaked, but was addressed promptly. Hotel was clean, buffet breakfst was very good. Staff were professional, attentive and polite. Location was great, well within walking distance to museums, waterfront, Capitol Hill and monuments.
Stayed 7 nights in Oct 2024

6/10 Okay

Heliodoro

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but terrible pillows and too open mind for our taste. Very small and claustrophobic rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely book again.
CitizenM was a hidden surprise. I had never heard of them but booked because they had a high rating and reasonable cost. The bed was the most comfortable ever. Spent a lot of time relaxing in the lobby with snacks and drinks. All staff was incredibly friendly and helpful. We were in a great location in DC within walking distance of several museums and monuments.
Stayed 5 nights in Oct 2024

10/10 Excellent

Monae

Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know what to expect until I arrived at the hotel. I was amazed with how trendy it looked and how everything was very customized to me. Walkability to the National Mall was absolutely amazing! I will definitely stay at CitizenM again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ziyad

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent downtown hotel
Really excellent hotel. Warm staff, clean comfy rooms with nothing you don’t need and no grungy carpet, convenient to walk everywhere. It is becoming more expensive but still worth it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible place to stay! Centrally located to everything. Decor was so unique, “homey”, and fun! The staff was so friendly and accommodating in all encounters. It was a wonderful experience, I highly recommend a visit!
Stayed 2 nights in Oct 2024

10/10 Excellent

Becky L

Staying at this hotel was such a wonderful experience that I extended my stay for 3 extra days! The hotel is centrally located to everything in D.C. There is a Nero station less than a 5 minute walk that will get you anywhere. The rooms were compact but still had every amenity you could want. The huge king size beds were a dream! The decor was adorable and “homey.” I was even greeted by ballon’s, a personal card, and snacks when I entered my room. Every single staff I dealt with from front desk, to restaurant was so kind and helpful. Every space was impeccably clean as well. Just can’t say enough about this hotel chain. Will be looking for one on my next travel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024