2/10 Terrible
Douglas
Oct 28, 2024
Disliked: Amenities
They had no heat! I was NEVER told that they only turn on the heat in the property after a certain date. I complained and they gave me a small heater which didn't work. Then they gave me another one which did work, but not enough to heat up the room. Finally, I was given a second one which helped. Also, when I plugged in the clothes iron, or the coffee pot, it tripped the circuit breaker if the heaters were on, and all the lights went out. Many of the staff were friendly, but communication was very poor. They need new management. Also, they do not offer any type of breakfast, not even a continental one. BUT, the location is great if you like walking to the Kennedy Center.
Douglas
Stayed 1 night in Oct 2024