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Sofitel Warsaw Victoria

5.0 star property

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Photo gallery for Sofitel Warsaw Victoria

Terrace/patio
Lobby sitting area
Indoor pool
Junior Suite, 1 King Bed with Sofa bed (Separate Living room) | 1 bedroom, premium bedding, in-room safe, blackout drapes
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Krolewska 11, Warsaw, Masovia, 00-065
  • Palace of Culture and Science
    ‪12 min walk‬
  • Old Town Square
    ‪13 min walk‬
  • Old Town Market Place
    ‪15 min walk‬
  • Warsaw (WAW-Frederic Chopin)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

Junior Suite, 1 King Bed with Sofa bed (Separate Living room) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

9.4 out of 10
Exceptional
(11 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Sauna

Suite, 1 King Bed, Sauna | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Sauna

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Pilsudski Square View)

Luxury Room, 1 King Bed (Pilsudski Square View) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Luxury Room, 1 King Bed (Pilsudski Square View)

9.6 out of 10
Exceptional
(12 reviews)
  • 290 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pilsudski Square View)

Suite, 1 King Bed (Pilsudski Square View) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 King Bed (Pilsudski Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Kitchenette (Opera)

Luxury Suite, 1 King Bed, Kitchenette (Opera) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Luxury Suite, 1 King Bed, Kitchenette (Opera)

  • 893 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, blackout drapes

Classic Room, 2 Twin Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds (High Floor)

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Room, 2 Twin Beds (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, blackout drapes

Family Room, 2 Double Beds

  • 560 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(24 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sofitel Warsaw Victoria

5-star hotel in Centrum
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sofitel Warsaw Victoria offers 368 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch LED televisions come with satellite channels and pay movies. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Sofitel Warsaw Victoria features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 18 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include conference space. This luxury hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Sofitel Warsaw Victoria is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
La Brasserie Moderne - This brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Victoria Lounge Bar - Onsite cocktail bar. Open daily.
Kitchen Gallery - Onsite buffet restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (PLN 200 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Kitchen Gallery
  • La Brasserie Moderne
  • Victoria Lounge Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 16,146 square feet of conference space
  • 18 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Elevator (45 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Self parking fee: PLN 200 per day
  • Pet fee: PLN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Sofitel Victoria
Sofitel Victoria Hotel
Sofitel Victoria Hotel Warsaw
Sofitel Victoria Warsaw
Sofitel Warsaw
Sofitel Warsaw Victoria
Victoria Sofitel Warsaw
Victoria Warsaw
Warsaw Sofitel
Warsaw Victoria
Accor Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw
Warsaw Sofitel
Accor Victoria Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel Warsaw

Sofitel Warsaw Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1009 reviews
Rating 8 - Good. 182 out of 1009 reviews
Rating 6 - Okay. 37 out of 1009 reviews
Rating 4 - Poor. 18 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janusz, Carmichael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Incredible staff! Best breakfast we had in Poland. Love how close everything is.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close it was to everything.
Stayed 13 nights in Mar 2025

10/10 Excellent

Ali

Stayed 2 nights in Feb 2025

10/10 Excellent

Lioudmila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed very much Christmas time in Warsaw! Excellent hotel location and lovely service! Thank you very much!
Stayed 10 nights in Nov 2024

10/10 Excellent

Lynda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated near the Old Town and a 20 minute walk from the central train station. Easy walk to restaurants and cafes. Hotel has an underground swimming pool which is beautiful and a spa.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sofitel Victoria Warsaw for three nights as a couple. Upon check in, we were pleasantly surprised to find out we had been upgraded from a regular King Room to a Superior King Room - lovely touch! The room itself was a good size and very quiet. The bed and pillows were incredibly comfy - probably the best night's sleep I have had in a long time. The hotel is conveniently located from Old Town (a 5-10 minute walk). It is also close to the river where there is a good running/cycling route for those who fancy it. Another positive to add is that we emailed ahead of our check in to ask for a late check out due to a late night flight home and reception were happy to extend our check out until 4pm, free of charge. We opted to have drinks in the bar one evening instead of venturing into the city and we had a lovely, relaxed evening. The drinks were a reasonable price and service was excellent. Overall, a wonderful weekend in Warsaw and should we find ourselves in the city again, we would not hesitate to return to this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jo Are, hale

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

4/10 Poor

Majeed

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel but pathetic house keeping

The hotel is good, the check in staff are polite. But the house keeping staff need to be trained or fired. They enter the room without knocking. This is unacceptable and just plain concerning that they dont value privacy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Robert, New York

Liked: Cleanliness, property conditions & facilities
Excellent hotel - only gripe - they don’t answer telephone calls to the hotel. It’s always a recording and no live person. No operator at all on weekends. Severely understaffed
Stayed 6 nights in Feb 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and very nice hotel. Breakfast is exceptional, staff are friendly and helpful and the rooms are comfortable. The pool is lovely and the spa is fantastic and reasonably priced. Would stay again happily
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff were very friendly and pleasant to deal with…. Breakfast was great!
Stayed 7 nights in Feb 2025

10/10 Excellent

Ertan, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Sherrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alain, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great service and wonderful stall. I recommend it.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Nice bed. Excellent buffet breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Good and safe location
Stayed 1 night in Feb 2025

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, very walkable to most places we wanted to see in Warsaw. Loved our stay!
Stayed 3 nights in Jan 2025

6/10 Okay

Dawid

Business traveler
Liked: Cleanliness, room comfort

2 nights business trip

Location is great. Breakfast is fresh and food is quality. Swimmingpool is fantastic! Room was OK but not for 5 atar chotel. Tv is quite old and bed headboard has lots of scratches - this is not 5 star experience. Staff not very efficient at breakfast - dirty dishes left for long time, not collected. Tried few 5 stars in Warsaw in the same price range and Sofitel is lacking quality you would get at other hotels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Guy

Stayed 3 nights in Jan 2025

10/10 Excellent

Mateusz

Great
Stayed 2 nights in Jan 2025

8/10 Good

Damiano

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff good restaurants and very nice SPA. The only negative is it if you need the business centre to work. Limited space with chairs only comfortable to have a coffee but not to work. I’d suggest to add a couple of desks with office chairs and a door to protect from the noise
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying there and we were very impressed. Beautiful hotel, wonderful staff and the restaurant was amazing!
Stayed 2 nights in Jan 2025