Along with laundry facilities, this hotel has a 24-hour front desk and free self parking.
Troy Inn and Suites offers 48 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Troy Inn and Suites features laundry facilities and an elevator. The property has a 24-hour front desk. Onsite self parking is complimentary.
Troy Inn and Suites has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Private bathroom
Towels provided
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50.0 per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 10 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Troy Inn
Troy Inn and Suites Troy
Troy Inn and Suites Hotel
Troy Inn and Suites Hotel Troy
Troy Inn and Suites Reviews
Reviews
4.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Checkin took forever. No one was at desk. The building was nasty looking, and the bed sheets looked nasty. Had spots all over covers and bed sheets. Slept in our clothes.
I would of wrote a better review if the property had worked with me. My first room had the bathroom light hanging from the ceiling and they moved me. But my second room the dead bolt didn’t lock, had cold water only in the shower, and urine all over the toilet seat. I addressed the concerns but claimed they couldn’t give me any kind of refund because I booked with expedia🙄.
I booked a room for two nights for me and my friend and her kids. I got to the hotel and they did not have my reservation on file so I had to do it all over again. We got to the room and the floor was dirty as was the hallway. We asked housekeeping if we could have some more towels since there were four of us and we were staying two nights and he said he couldn't give us more. The beds are not comfortable at all making it a long two days. The whole place smelt like a cigarette, even in the non-smoking rooms. Also there was roaches in the bathroom and the mini fridge did not work even though it was plugged in. Only thing good about it was that the cable worked.
It started with the check in. It took way to long. I know i book a smoking room and the itenery shows non smoking. They was nice enough to try and get me a differant room. But they sent me to a dirty room. And then took another 20 mins trying to find a clean room. The room was ok. No nightstand, beds are not that good. All night people running up and down the halls and doors slaming made for a bad nights sleep.
Verified traveler
Stayed 1 night in Nov 2019
2/10 Terrible
Verified traveler
Business traveler, Traveled with pets
Nov 20, 2019
Disliked: Cleanliness
Didnt like a thing in fact i checked out 3 hrs later i want a refund
First thing I couldn't get the room I booked. Then while I was going to my room I saw was a drug deal in progress and a young couple shooting up in the hallway. Then my room wasn't even ready yet. The maid was still cleaning it and had to replace burnt out light bulbs. The room smelled so bad of disaffect ant fumes I just left and went to a different motel.
Timothy
Stayed 1 night in Nov 2019
6/10 Okay
No
Nov 16, 2019
Disliked: Amenities
The rooms had no fridge or microwave. Plus it’s all steps and no elevator. It’s ok to stay at if it’s a last resort...which it was. But I’d never recommend it as a great place on vacations.
No
Stayed 1 night in Nov 2019
4/10 Poor
Verified traveler
Business traveler
Nov 2, 2019
Disliked: Staff & service, room comfort
Verified traveler
Stayed 1 night in Oct 2019
6/10 Okay
Verified traveler
Business traveler
Oct 28, 2019
Disliked: Amenities
I reserved a king smoking room. Also advised them it would be late check in due to plane arriving at 11pm. When we arrived to check in were advised that all their king and queen smoking rooms were under renovation and that at no additional cost we could have a double queen smoking. I said I don't really care as I had a early meeting and just wanted to sleep. Was given room on 2nd floor No elevator I wish it would of stated that on Expedia as I would either requested 1st floor room or gone somewhere else. Had to go back down all the way to the lobby for ice no coffee pot in room or lobby no refrigerator in room. The stairs were caked in mud but if work was being done I can see that. But the stairwell window was broken out and the screens on our room window were half torn off. Being a typical hotel room that has smoking there was cigarette burn holes in things but not bad. Beds were adaquate. No channel guide for TV . It's an ok place but not for a family or someone older
This hotel is in very bad shape, both outside and inside. The hotel lobby smells horrible when you walk in. The entire hotel smells like smoke even though it’s supposed to be non smoking. We got into the room and there wasn’t a single lamp in the room, only the bathroom light. No places next to the bed to even plug in a phone to charge. No cups for water or ice in the room. The bathroom toilet wasn’t clean and there was a hole in the ceiling above the shower. Room 203
Unsavory people hanging about front desk all the while we checked in. Room had no working light above wash sink. Remote was not paired to TV, which I did so we could watch TV. Ran out of toilet paper. Had to drag luggage up stairs. Did not feel real safe or comfortable there.
Great staff clean and simple pets welcome was perfect for us location good close to food places only issue I had is the smell of smokers in the rooms my clothes got that smell other then that comfortable hotel old outside but ok inside if you want breakfast included go to the super 8 across the way nicer but double the price but better everything if you want the better experience but my budget worked better with this one hotel
The hotel was “sketchy”. We drove up and it took some time to check in as the person at the front desk needed help finding our reservation. A person was smoking a joint on the steps going to the room and the room was bare bones. Lots of late night activity around the property and safety was a concern. Yelling all night. No breakfast at all available. Drain was clogged in tub and long hair on tub wall.
It was very old with no amenities.There was no refrigerator, iron, hair dryer, or microwave. Most people would not have stayed after they had seen the building.
The kids were creepef out by the outside of the hotel. . Once we got in the room they loved it. Beds were very comfortable. There were just a couple things that I had issues. Walking into the hotel you could smell smoke,/dog pee, hallways and laundry room was dirty all 4 days. There was also a couple days that I could smell pot. To each his own, but maybe put smokerd on 3rd floor
Check in went good rhe guy was pretty nice. The rooms are terrible though. There were dog prints on the sheets. The place did not feel very safe. Did not feel like you were really in comfort. Not a very nice hotel to stay at.