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Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Lobby sitting area
Free daily buffet breakfast
Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning
$89
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
11765 Business Park Dr, Waldorf, MD, 20601
  • Waldorf Marketplace
    ‪3 min drive‬
  • St. Charles Towne Center
    ‪5 min drive‬
  • White Plains Golf Course
    ‪11 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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About this property

Quality Suites

Waldorf hotel with free breakfast
A fitness center, a meeting room, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store.
Quality Suites offers 69 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Waldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Quality Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Suites Hotel Waldorf
Comfort Suites Waldorf
Comfort Hotel Waldorf
Comfort Suites Waldorf Hotel
Waldorf Comfort Suites
Quality Suites Hotel
Quality Suites Waldorf
Comfort Suites Waldorf
Quality Suites Hotel Waldorf

Quality Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 239 out of 964 reviews
Rating 8 - Good. 181 out of 964 reviews
Rating 6 - Okay. 149 out of 964 reviews
Rating 4 - Poor. 127 out of 964 reviews
Rating 2 - Terrible. 268 out of 964 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities
Overall, the room itself was good for what I paid per day. Rough area and some of the other tenants were wild, but that was just one night. Other than that, respectable stay for price and time spent in hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Sydney

Stayed 3 nights in May 2025

4/10 Poor

Garett

Disliked: Property conditions & facilities
Door key card had to be reset every other day. Noisy belligerent hotel guests screaming at each other until 2 am. Floors were in poor condition. Bathroom fixtures were loose. Night staff were trying to hit me up with extra charges at check in. Pass on this property.
Stayed 3 nights in May 2025

2/10 Terrible

Camillia

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like smoke and not the cleanest.
Stayed 2 nights in May 2025

6/10 Okay

Eva

Liked: Cleanliness
100% smoke free but residence chain smoke marijuana without consequence.
Stayed 2 nights in May 2025

2/10 Terrible

Shakius

Disliked: Cleanliness, amenities, property conditions & facilities
This property is absolutely nasty
Stayed 6 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Found this place on such short notice & have been here almost a month due to my home not being ready yet & have regretted it ever since. I wouldn’t have bothered if it weren’t a need, because the male front desk staff are beyond rude, disrespectful, & unprofessional & force you to be confrontational just to get your point across. They’re also extremely inconsistent, & it’s honestly not worth the hassle being here if you have better options. The only person you can look forward to experiencing due to professionalism, kindness, accommodating, etc. is Nita. Other than that, good luck! Also beware some of the staff knows that certain rooms either don’t have AC or have been extremely damaged during other visits, & will put you in the room anyways then charge you a $50 security deposit after everything is solidified. Just horrible business all around. And it’s truly sad.
Stayed 6 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in May 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the WORST place I have ever stayed.

This place should rightfully be condemned. It presents a hazard to the public. We had a few issues: 1. We didn't get the room we booked. 2. We waited for over an hour to be checked in while problems with other guests were being sorted out. 3. Our service dog's status was challenged. We showed the dog's credential and offered to have police visit and sort it out. 4. NONE of the room amenities were working: TV, Microwave, refrigerator. 5. The window to the outside was broken! see picture attached. 6. The pass through door to the connecting room could not be locked. I rigged an alarm to break the lamp should an intrusion occur. See picture. 7. A drunken celebration from hell with LOUD music went on most of the night in several rooms. The front desk refused to address the issue. 8. We were awakened to a woman screaming with verbal threats of violence from an adjacent room. 9. The POOL resembled a giant urinal with algae growing in it. 10. PARKING was almost non existent. Car carrying trucks took an abnormal amount of space. 11. The place was in disrepair like you could not believe for example, the commode was not attached to the floor. I DEMAND you investigate and remove this PIG-STY from your service! FURTHER I DEMAND A FULL REFUND OF MY PAYMENT... I WILL be filing a credit card claim within three days if no action is taken. Items 1, 4, 5 and 6 above will be the basis for my claim. This place is a public nuisance. Thanks for caring!
Window was broken. Guest safety was an issue, see 5, above
Pass through door could not be locked. This was lashed to the lamp to pull it off the table to break as an alarm. See 6, above.
Stayed 1 night in May 2025

6/10 Okay

Jeff

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service
Its ok.
Stayed 1 night in Jan 2025

2/10 Terrible

Xaymara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio,mal olor las sabanas manchadas,piso pegajoso y el ruido en la madrugada era fuerte de gente peliando
Stayed 2 nights in May 2025

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting place

From the moldy & falling apart bathroom door , hole in the wall , stained lampshades , hand smears on the headboards , to the gross unsanitary breakfast area & dirty walls & floors & the pool will a thick scum film ! This place needs a board of health visit ! Beat up furnishings that look like they were trash picked rejects from other hotels .
Stayed 2 nights in May 2025

10/10 Excellent

BINO

Liked: Cleanliness, amenities, property conditions & facilities
It’s was a good stay
Stayed 1 night in May 2025

10/10 Excellent

D

Stayed 1 night in May 2025

10/10 Excellent

Talonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable And Peaceful

Stayed 1 night in May 2025

2/10 Terrible

Manjunath, White Plains

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked Quality Suites 1 night • 4 adults • 2 rooms ( Non smoking) Confirmation: 49542779 Confirmation: 49543345 Expedia itinerary: 72063050965195 Rooms were very dirty, smoke smell, AC, bathroom fixtures broken, bugs crawling, Elevator not working, swimming pool not working. Trusting choice hotels I booked room for my guest, and the it was very embarrassing. their room water was not draining in tub and sink. I booked through Expedia and used my OneKeyCash used $182.04. With this note I am requesting full refund( mail me check). I have all pictures as proof. Very disappointed, didn't expect this from choice hotels. Thanks Ushakiran Shet
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

The Pictures on Website Are Not The Same

I checked in late Monday night and was too tired to report the condition of the broken toilet, loosed tub faucet, floor wasn't swept, red splatter on bathroom wall, bathroom towels were dingy and stained,TV mounted sideways on wall as if it was going to fall and tables dusty. I notified front desk in the morning & room was changed. I moved my items out to the first floor level. I came back late that evening and realized I left all my clothes in the other room in the dresser drawer. I checked the front desk and was told the room was already rented out and all my clothes were thrown away. My stay had to shortened because I no other clothes to wear. I was here to take care of my brother in hospice and very disappointed that I have to drive back to NC just to get more clothing because housekeeping wouldn't check to see if the customer had officially checked out. I am very upset for the time I'm having to spend away from my brother and the cost to travel back and forth. I will not be booking with this facility again.
Stayed 5 nights in May 2025

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

stephen

Disliked: Amenities
Crappy contenial breakfast,no maid service unless you request itborior
Stayed 7 nights in Apr 2025

10/10 Excellent

Sydney

Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Updates needed

The room cleanliness not up to par. No towels and washcloths were provided. No type of cell phone plugs no ice buckets very subpar room
Stayed 2 nights in May 2025

4/10 Poor

Flora, Pearland

Liked: Cleanliness
Disliked: Amenities
The property was fine, but I was overcharged by $250 they were not nice until I put my bank on the phone it has caused a terrible problem with my account. Domino affect……
Stayed 1 night in May 2025

6/10 Okay

Tammy

Traveled with family
Liked: Room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lemark

Stayed 1 night in Apr 2025