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Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property

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Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, sun loungers
Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console
Exterior
Lobby
Room, 2 Double Beds (Oceanfront View) | In-room safe, individually decorated, individually furnished

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Dolphin Quest
    ‪5 min walk‬
  • Anaehoomalu Beach
    ‪7 min walk‬
  • Kings Shops
    ‪15 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Resort View

View from room

Room, 1 King Bed with Sofa bed, Resort View

  • Resort view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • Partial ocean view
  • 872 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • Partial ocean view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • 512 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

View from room

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • Resort view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Resort View

40-inch flat-screen TV with cable channels, TV, video-game console

Standard Room, 1 King Bed, Resort View

  • Resort view
  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

40-inch flat-screen TV with cable channels, TV, video-game console

Room, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds with Sofa Bed, Ocean View

View from room

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • Ocean view
  • 1055 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View

In-room safe, individually decorated, individually furnished

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • Partial ocean view
  • 1025 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 Bedroom, Ocean View

  • Ocean view
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • Ocean view
  • 3180 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Ocean View

View from room

Deluxe Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 871 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Plus, 1 King)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

  • Ocean view
  • 711 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

View from room

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • Resort view
  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

View from room

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • Resort view
  • 438 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

View from room

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • Resort view
  • 711 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

  • Partial ocean view
  • 590 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (2 Doubles)

Suite, 1 Bedroom, Ocean View (2 Doubles) | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • Ocean view
  • 590 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

  • Resort view
  • 711 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

  • Partial ocean view
  • 711 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower, Hearing)

View from room

Penthouse, 3 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower, Hearing)

  • Partial ocean view
  • 1313 sq ft
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

View from room

Penthouse, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

  • Resort view
  • 872 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

40-inch flat-screen TV with cable channels, TV, video-game console

Penthouse, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

  • Ocean view
  • 872 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Suite, 2 Bedrooms, Resort View | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Resort View

  • Resort view
  • 872 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

View from room

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • Partial ocean view
  • 711 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • 438 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • Ocean view
  • 711 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

View from room

Penthouse, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

  • Partial ocean view
  • 871 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

View from room

Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

  • Partial ocean view
  • 1315 sq ft
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Ocean View (Suite)

40-inch flat-screen TV with cable channels, TV, video-game console

Penthouse, 3 Bedrooms, Ocean View (Suite)

  • Ocean view
  • 1315 sq ft
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View

In-room safe, individually decorated, individually furnished

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 1025 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Resort View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Resort View (Suite)

  • Resort view
  • 872 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

  • Partial ocean view
  • 872 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View (Suite)

In-room safe, individually decorated, individually furnished

Penthouse, 2 Bedrooms, Ocean View (Suite)

  • Ocean view
  • 872 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

View from room

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • Partial ocean view
  • 530 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

View from room

Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 530 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Resort View (Bathtub)

View from room

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • Resort view
  • 530 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View

View from room

Room, 2 Double Beds, Resort View

  • Resort view
  • 530 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Oceanfront View)

View from room

Room, 2 Double Beds (Oceanfront View)

  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Resort View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Resort View

  • Resort view
  • 438 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 438 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View (2 Doubles)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Resort View (2 Doubles)

  • Resort view
  • 590 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4-star Waikoloa resort with private balconies
Along with 6 restaurants, this resort has 3 outdoor pools and a full-service spa. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village features a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge.

This Waikoloa resort also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Hilton Grand Vacations Club Ocean Tower Waikoloa Village has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Kamuela Provision Co. - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Lagoon Grill - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kona Tap Room - This gastropub serves light fare only. Open daily.
Legends of Hawaii Luau - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Nui Italian - This theme restaurant serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Legends of Hawaii Luau
  • Nui Italian

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Secured valet parking fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 397 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 157 out of 1004 reviews
Rating 4 - Poor. 126 out of 1004 reviews
Rating 2 - Terrible. 99 out of 1004 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Guifang

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Brandy, NILES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Absolutely amazing stay. If my wife and I were not the adventurous type we could have stayed at this resort the whole time and thoroughly enjoyed our vacation. It was a wonderful place to come back to in the evening and walk around the resort to unwind and get a bite to eat at any number of restaurants.
Stayed 6 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryan Humberto

Stayed 4 nights in Feb 2025

6/10 Okay

Robin

Stayed 1 night in Feb 2025

8/10 Good

Noelle

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Michael, Colleyville

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and view, love the art work in the public areas and property layout. The rooms are outdated and in need of upgrades
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The absolute best resort we have ever stayed.
Stayed 1 night in Jan 2025

4/10 Poor

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
They added on extra charges and fees without letting us know ahead of time, moved us to a room
Stayed 1 night in Feb 2025

4/10 Poor

Kay

Stayed 1 night in Feb 2025

10/10 Excellent

Sage

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The tram is very slow and the property is very large. If you’re able to walk a long distance comfortably the walkway is filled with beautiful southeast Asian art that is worth the stroll. View from room was beautiful
Stayed 1 night in Feb 2025

6/10 Okay

Carol

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Nice property layout, but limited services, especially dining options on the resort, and not close options off-property. We reserved an ocean-view room, and we didn’t get one. They could not find us another ocean view room. The room had roaches, and we had to ask them to treat them twice in 4 days there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrei, Hillsboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities! Tram is really slow and phone doesn't work.
Stayed 1 night in Feb 2025

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness
Liked: The room was clean and had a very nice view of the ocean. Didn't like: The room was a 8/10 of a mile (16 minute) walk to the parking area. The cost of parking in addition to the over $400.00 per night stay was $48.00 per night. There was only one restaurant open within a 20 minute walk...and you think the parking was high - a small salad in $27.00, want three shrimp on that, add $22.00 - so $49 for three shrimp and some lettuce. This is not the place to stay if you want to see more of Hawaii.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kamil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed at our stay at Hilton Waikoloa Village Ocean Tower. The staff including the valet were very attentive and always timely, even when it was very busy. The housekeeping services were good. Our room was comfortable, slightly outdated, but overall no complaints. The bed was comfortable, we enjoyed the beautiful ocean view from our room and it was adequately clean and it passed our standards for cleanliness (which are pretty high as we pay attention to detail). We appreciated that they had extra firm pillows available upon request as not all hotels offer different kinds of pillows. The hotel is huge, it is like a small town/village in itself. We appreciated the tram that ran inside the hotel as the walk from Ocean Tower to the main lobby/valet is long. They have restaurants, swimming in ocean water on a hotel-made beach that connects to the ocean where we were able to swim. They also have several pools and the water slides were fun. We went snorkling in the water and saw a sea turtle and several exotic fish. They offer several water toys (surf boards, paddle boats etc) that are included in your stay if you want to use them. They also offer swimming with dolphins, which we did not do that experience (additional cost) but you can watch the dolphins swim and enjoy seeing them even if you don't sign up for the swimming with dolphins experience. The air conditioning in the room was fabulous as my husband and I are picky about temperature control.
Stayed 3 nights in Feb 2025

6/10 Okay

Christina

Traveled with family
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

No notification of closed amenities

The main pool was closed for two days for a private event. We booked this hotel for two nights in order to use the pool. They did not notify us at checkin that some of the resort amenities would be closed two of the three days. We still had to pay the entire resort fee without getting to use half of he resort.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Very dated
Stayed 2 nights in Feb 2025

8/10 Good

Piedad

Liked: Cleanliness, property conditions & facilities, room comfort

Hilton Big Island

If you like big expensive resorts, this is your place. I didn’t. Old but well maintained.
Stayed 4 nights in Feb 2025

6/10 Okay

Esmeralda

Traveled with family and small children
Liked: Cleanliness, staff & service
Thr property is huge and depending what tower you stay it can be a long walk or take time to get to the restaurants or most of the main attractions. I stayed in thr time share and it was so limited. Limited restaurants in the property, food was not that great, super pricey, hours of the restaurants sucked (opened late and closed early). Check out is early 10am. All other hotels ive stayed in are either 11am or 12pm. One thing is that the pools open early and close late. Shuttle service to nearby food/ stores you need to pay $5 each way not complimentary.
Stayed 4 nights in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to vacation. The lagoons were filled with turtles and tropical fish which made snorkeling wonderful. Loved the 2 bedroom “penthouse” for our family. The flora and grounds were lovely. 🐠 🌴🌺This is a walking resort so be ready for 10k steps per day. No complaints here.
Stayed 8 nights in Feb 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful but $$$$$

The grounds are beautiful. The rooms are decent and in the process of being renovated. Double beds are a little bit of a disappointment. That’s a tight fit for two. EVERYTHING is ridiculously expensive. You’ll spend more to park your car than you did renting it. $75 for pizza, $20 for a small mixed drink, $100 for coffee and muffins in the morning. That was a deal though because we skipped out on the $55/person breakfast buffet. Get off resort as much as possible to eat or bring a huge food budget.
Stayed 1 night in Feb 2025

4/10 Poor

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025