Hilton Waikoloa Village

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Waikoloa Village

Exterior
3 outdoor pools
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Spa

Explore the area

Map
69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Dolphin Quest
    ‪7 min walk‬
  • Waikoloa Kings' Course
    ‪9 min walk‬
  • Waikoloa, HI (WKL-Waikoloa Heliport)
    ‪6 min drive‬

Room options

Makai Room, 1 King Bed, Ocean View

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Palace One Bedroom Suite, 1 King Bed, Ocean View

  • 1085 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 King Bed, Resort View (Palace Grand, Newly Renovated)

  • Sleeps 5
  • 1 King Bed

Makai Lanai Room, 2 Queen Beds, Ocean View (Roll In Shower)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 1 King Bed

Makai Lanai Room, 2 Queen Beds, Garden View (Roll In Shower)

  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 2 Queen Beds, Garden View

  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 1 King Bed, Garden View (Roll In Shower)

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Residential Suite, 1 King Bed, Full Kitchen, Garden View

  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed

Grand Room, 1 King Bed, Golf View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 1 King Bed

Makai Lanai Room, 2 Queen Beds, Ocean View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Garden View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Garden View (Pal Grnd, Hearing)

  • Sleeps 4
  • 1 King Bed

Grand Room, 1 King Bed, Resort View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Makai Room, 1 King Bed, Resort View (Hearing Accessible)

  • 530 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 King Bed (Palace, Royal, Newly Renovated)

  • Sleeps 5
  • 1 King Bed

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Garden View (Palace Grand)

  • Sleeps 4
  • 1 King Bed

Makai Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean View (Hearing Accessible)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Palace Grand)

  • Sleeps 4
  • 2 Queen Beds

Makai Room, 2 Queen Beds, Resort View (Accessible Tub, Hearing)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Family Suite, 1 King Bed and 2 Queen Beds, Resort View

  • 1085 sq ft
  • Resort view
  • Sleeps 7
  • 3 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View

  • 2330 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Palace Room, 1 King Bed, Resort View

  • 422 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 2 Queen Beds, Resort View

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 2 Queen Beds, Resort View (Roll In Shower, Hearing)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Ocean View

  • 422 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Palace Room, 1 King Bed, Ocean View (Accessible Tub, Hearing)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Palace Room, 2 Queen Beds, Resort View

  • 422 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Resort View (Hearing Accessible)

  • 422 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Palace Room, 2 Queen Beds, Resort View (Hearing Accessible)

  • 422 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds (Hearing, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

  • 1184 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Palace Room, 2 Queen Beds, Ocean View

  • 422 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Royal Suite, 1 King Bed, Ocean View (Accessible Tub, Hearing)

  • 530 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Grand Room, 2 Queen Beds, Golf View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

  • 2330 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Palace Room, 2 Queen Beds, Ocean View (Accessible Tub, Hearing)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Palace One Bedroom Suite, 1 King Bed, Resort View

  • 1085 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed

Makai Presidential Suite, 1 King Bed, Ocean View

  • 1184 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Makai Room, 1 King Bed, Ocean Front View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean Front View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai Naia or Naupaka Suite, 1 King Bed, 2 Floors, Ocean View

  • 1085 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai Room, 1 King Bed, Resort View

  • 530 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Pal Grnd, Hearing)

  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View, Ground Floor (Palace)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Garden View, Ground Floor (Palace)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 1 King Bed, Ocean View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai Lanai Room, 1 King Bed, Garden View

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds, Garden View (Palace Grand, Lanai, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Golf View (Palace)

  • 420 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Golf View (Palace)

  • 420 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Makai One Bedroom Suite, 1 King Bed, Ocean View

  • 1184 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Royal Suite, 1 King Bed, Ocean View

  • 1184 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Grand Room, 1 King Bed, Ocean View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Pal Grd, Bathtub)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Waikoloa Village

4-star Waikoloa resort with spa
Guests of this beach resort will appreciate convenient onsite amenities such as a health club and a steam room. Housekeeping is available on request.
Hilton Waikoloa Village offers 647 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Hilton Waikoloa Village you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Onsite parking is available (surcharge), along with a car charging station.

Hilton Waikoloa Village has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Hilton Waikoloa Village has 8 restaurants serving breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 48 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants

Things to do

  • 27-hole adjacent golf course
  • 3 outdoor pools
  • 3 spa tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • Dining table
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (66,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 55 for adults and USD 27.50 for children
  • Uncovered self parking fee: USD 48 per night (in/out privileges)
  • Uncovered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Hilton Waikoloa
Hilton Waikoloa Village
Waikoloa Hilton
Waikoloa Hilton Village
Waikoloa Village
Waikoloa Village Hilton
Hawaii Hilton Waikoloa Village
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hotel
Hilton Village Resort
Hilton Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Waikoloa Hilton
Hilton Village Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Waikoloa
Hilton Waikoloa Village Resort Waikoloa

Hilton Waikoloa Village Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

R Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful in so many ways. Great kick off to our vacation with lots of fun things to do. Breathtaking grounds and world class Asian art and sculpture everywhere. Favorite activity was snorkeling in the lagoon; the fish were gorgeous and one family member had a memorable encounter with a gentle sea turtle. Housekeeping staff is amazing and helpful. Love the proximity to the Queens shoppes and the marketplace with delicious inexpensive food to take away. Suggestion: turn the Nui Nui (sp?) Italian restaurant at the hotel into a casual (affordable) breakfast diner in the morning. The breakfast buffet is amazing, but at $55 per person it is not a realistic place to grab breakfast daily. In all, we can’t wait to return to the Hilton Waikaloa and stay at the Makai Tower with its inspiring views and spacious rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

KATHY, ORANGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love being at Hilton Wiakola Village. We were in the palace tower, and the only disappointment was that we didn’t know they were renovating rooms and repairing the fountain also. We had the best room with a balcony overlooking beautifully manicured gardens. I’ve been there at least four times but I brought my older sister who had never been there before because I knew that she would appreciate the layout. It is like strolling through an outdoor museum. We splurged two times during the week on the breakfast buffet and it was wonderful and the staff was so friendly. Me and my sister are going to start saving for our next trip there. I don’t know why, But I didn’t know about the complementary Photos and bracelet making classes. Another guest formed us about the photo and classes and we made memories and friends. I’m 74 and my sister is 75 so we will try to get back within two years Or less. Billie at the front desk was so welcoming.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kritika Sonam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. We arrived early and was able to check in and get into our room prior to arrival. The room was great, just wish they had microwaves inside the unit. But there was a microwave a short walk away. Overall, we enjoyed the property and the views were amazing. We enjoyed watching the dolphins in the morning, and the ocean view was amazing. I’m glad we stayed here, and we will be back again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mellisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1st time family hawaii trip.
Stayed 4 nights in Nov 2024

4/10 Poor

Jun

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the training service is poor and take so long. we have to take luggage and walk over 10 min to check out. No room service and all equipment are old.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rose Diana Kaselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Maribel, Fresno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the property is very expansive. I do wish the Palace Tower had its own laundry center and parking is extremely expensive. Also wish the Nui restaurant was opening for lunch.
Stayed 7 nights in Nov 2024

10/10 Excellent

mohsin

Stayed 4 nights in Jul 2024

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Hilton Waikoloa Village for our anniversary trip, everything was absolutely beautiful about the resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salt water lagoon for swimming and easy snorkeling
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service throughput entire staff .
Stayed 1 night in Nov 2024

6/10 Okay

Hao

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Heavy construction in Palace tower
We were given a room in the Palace tower. There was heavy construction going on. Loud noise all day and welding / burning smell. If we knew about the construction we would have booked elsewhere. Resort is beautiful and staff is friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Timas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable , safe, I would have liked more places to eat and maybe a night bar / sports bar / dance bar
Stayed 7 nights in Nov 2024

10/10 Excellent

DARRYN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a place to stay? This is the place! One word, paradise!! Nothing negative to say! Great place! Stayed in the Terrace Tower and the rooms are amazing. Be sure to get the ocean view, for sure!! Great amenities! Everything was right there! Easy access to everything!
Stayed 7 nights in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Stayed 7 nights in Oct 2024

6/10 Okay

Watende

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Martina, Austin

Traveled with partner
Liked: Staff & service, amenities
The Palace Tower is in need of renovations. The room was very worn. The property overall was beautiful.
Stayed 2 nights in Oct 2024

6/10 Okay

Davy

Traveled with family
Disliked: Staff & service
Not personable at all after check in. Staff would walk by and never greet us. No real food options on site or in convenient locations. Getting to and from the parking lot was a pain with having to go up and down diff elevators to get to the right floor. A resort fee for what? 2 bottles of water on our check in day and we stayed 7 nights. $50 a day in parking and they still want to charge you $5 one way trip for shuttle to the marketplace? Only real nice thing was the large pool that stayed open till 10pm every night.
Stayed 7 nights in Oct 2024

4/10 Poor

james R., YAKIMA

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a Hilton hotel it was run down. The boats were not running, the tram cars A/C was not working and there was very few dinning choices. I would never stay there again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Shawnee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to Hawaii 5 times and this was our first time staying at a resort and were blown away. The rooms were really nice, the property is beautiful and well kept, all the staff we encountered were friendly, and the pool and lagoon were amazing!! Dining was a little limited but all good. We would stay here again and definitely recommend it!
Stayed 9 nights in Sep 2024