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Grand Mercure Petra

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Petra

Superior Room, 1 King Bed | Mountain view
Exterior
Front of property - evening/night
Mountain view
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
Queen Rania Street, Petra, Wadi Musa, 71811
  • Street of Facades
    8 min drive
  • Petra Visitor Center
    9 min drive
  • Petra
    13 min drive
  • Ein Yahav (EIY)
    201 min drive

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Classic Twin Room, 2 Twin Beds

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

  • 323 sq ft
  • Valley view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • 646 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 323 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mövenpick Resort Petra

Pool
All inclusive
Spa
Parking included
4.4 out of 5, Excellent, (901)
The price is $162
per night
$182 total
includes taxes & fees
Dec 12 - Dec 13
Mövenpick Resort Petra

About this property

Grand Mercure Petra

5-star Wadi Musa hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Grand Mercure Petra offers 90 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Mercure Petra features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and limo/town car service. This luxury hotel also offers a library, a terrace, and barbecue grills. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Grand Mercure Petra is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Grand Mercure Petra has a restaurant serving breakfast only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JOD 12 for adults and JOD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: JOD 40
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JOD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JOD 35 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JOD 12 for adults and JOD 6 for children
  • Early check-in fee: JOD 40 (subject to availability)
  • Late check-out fee: JOD 40 (subject to availability)
  • Rollaway bed fee: JOD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Moevenpick Nabatean
Moevenpick Nabatean Castle
Movenpick Nabatean Castle Hotel Wadi Musa
Moevenpick Nabatean Castle Hotel Wadi Musa
Moevenpick Nabatean Castle Wadi Musa
Nabatean Castle Hotel
Moevenpick Nabatean Castle Hotel Jordan/Petra - Wadi Musa
Moevenpick Nabatean Castle Resort
Mövenpick Nabatean Castle Hotel Wadi Musa
Movenpick Nabatean Castle Wadi Musa
Mövenpick Nabatean Castle Wadi Musa
Mövenpick Nabatean Castle

Grand Mercure Petra Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 83 reviews" "
Rating 8 - Good. 19 out of 83 reviews" "
Rating 6 - Okay. 18 out of 83 reviews" "
Rating 4 - Poor. 4 out of 83 reviews" "
Rating 2 - Terrible. 6 out of 83 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view!
This hotel was the perfect place to base myself for exploring Petra. I received a free upgrade to a bigger room on arrival with a gorgeous view out over the valley. The hotel is out of the way of the hustle and bustle of the main street of Petra which I thought might have been a bit disappointing but proved to be great respite. The Bedouin dinner experience whilst the sun was setting is not to be missed! The hotel staff were very helpful in assisting to organise bus transfers to Aqaba and there is a free hotel shuttle bus that will take you to the other Mövenpick hotel right opposite the Petra Visitors Centre - I left at 7:45am for a morning exploring Petra. A great place to stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Nadia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Yazan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alaa J. that works at the front desk was a fantastic help! She was kind, friendly, and professional. The view that the hotel has is Amazing. Everything was almost perfect except, the limited parking spots, the paint job inside the hotel, and the carpet on the 1st floor (the color of that carpet is bizarre) ;)
Stayed 1 night in Jun 2023

10/10 Excellent

Aditi

Liked: Property conditions & facilities
otel
Stayed 2 nights in May 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Staff was very kind and provided us a very special experience. It was our wedding anniversary and we received a room upgrade and some wine and fruits in the room. We always felt welcome! Swimming had great temperature. Facilities are beautiful, stunning view outside for sunset and chocolate time is great for children. Special thanks to Muhammed from reception and Khalid restaurant manager.
Stayed 1 night in May 2023

4/10 Poor

Bharath

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Definitely not a 5 star property, will be good if they can re brand as a 3 star. Rooms look like converted studio apartments.
Stayed 1 night in May 2023

6/10 Okay

Manan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC broke down. Food wasn't good.
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok stay. Not great
It is a very good 4 star not sure if there is a 5 star in Petra. Rooms were very hot. The service was excellent just not a comfortable stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Rooms, staff and dining are all fabulous and the views are amazing. Great place to stay.
Stayed 1 night in Apr 2023

2/10 Terrible

Adrian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away not a 5 star hotel, everything is outdated the photos are misleading, there is a odd odour through the hotel either they don’t have a good ventilation system, AC in the rooms do not work.
Stayed 2 nights in Apr 2023

6/10 Okay

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
ehh
There was not much to eat nearby, which we knew when booking. However, we were unaware of the high cost of eating on-site. The dinner was rather expensive for the food provided.
Stayed 3 nights in Dec 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The description on Expedia is a bit misleading in that it claims to be 1.8 km from Petra, and while that may be true in a "as the bird flies" sense, it's an 8 km drive from the entrance. Either way, it's a good hotel for the price and had what we needed.
Stayed 2 nights in Dec 2022

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for one night
Great place to spend one night to visit Petra. Expensive dining option and drinks so have to find alternative. Staff is helpful and even though the rooms are a little dated it is comfortable
Stayed 1 night in Dec 2022

8/10 Good

Vishal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petra stop
Old castle property just renovated and decently comfortable 10mins from Petra has an amazing view of the mountains
Stayed 1 night in Dec 2022

10/10 Excellent

Shamim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel Staff were very helpful

10/10 Excellent

Debadri

Stayed 2 nights in Oct 2022

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot compliment the staff enough they totally made this visit. The hotel is lovely and in the Perfect spot overlooking the valley. It is about 10 min out of Wadi Musa in a taxi, but well worth it as you get to have breakfast and dinner on the terrace overlooking the valley. Some rooms just a little tired but ours was great with a very large king size bed. This was the very best part of our trip to Jordan.
Stayed 2 nights in Oct 2021

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, amenities
Bonito hotel, hermosa vista Del Valle de Moisés personal amable un desayuno rico en la terraza todo muy bien! Excelente
Stayed 1 night in Aug 2021

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent View
Wonderful experience with upgraded room, magnificent view, attentive service (except for lack of Gluten free bread). The pool temperature was a little chilly at 22C but everything else was exceptional.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, luxurious, slippers and gown provided, water provide, iron provided just so well equipped ! Staff at reception so friendly and helpful. It was my sisters anniversary so they provided a cake and even upgraded us so kind and made it extra special. Only downfall was you can only get food room service until 11pm called at 10.50pm no one answered to take order and receptionist said they would get back to me and never did!!! Apart from that everything else wasn’t perfect, view is sensational and we had a balcony. Just a really comfortable stay and bed.
Stayed 1 night in Sep 2019

8/10 Good

Charalambos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel if your purpose is to visit Petra. Clean, comfortable beds, friendly and helpful staff. Breakfast could be better and swimming pool is too cold to enjoy!!
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2019