2/10 Terrible
Dean
Traveled with partner
Jan 26, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not usually one to write reviews, but this experience was so bad I felt compelled to warn others.
The room smelled like damp mildew, and the bed was unbearable—sagging, with springs poking into your back. My wife had to take sleeping pills just to get some rest.
The food? Awful. The buffet was the same every day, clearly reheated leftovers, and tasted like it. Save yourself the risk of food poisoning.
The private beach, the main reason we booked, was unusable due to jellyfish season—something Expedia or the hotel failed to disclose. The beach itself was across the street, poorly maintained, with construction noise, broken chairs, and rusted facilities. Service was also lacking, requiring constant effort to get attention.
To top it off, the shuttle company the hotel uses, *Toan Thang Car*, was a nightmare. The driver tried to scam us into paying extra for better seats, and later, the van broke down, leaving us stranded on the roadside.
This hotel is far from a “5-star” experience and is a complete waste of money. Ownership clearly doesn’t care or want to invest into maintaining the property it needs major work. Do yourself a favor and avoid this place at all costs.
Dean
Stayed 3 nights in Jan 2025