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Hotel Spaander, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Spaander, BW Signature Collection

Indoor pool
Exterior
Aerial view
Food and drink
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Haven 15-19, Volendam, North Holland, 1131 EP
  • Cheese Factory Volendam
    ‪2 min walk‬
  • Volendam Harbour
    ‪3 min walk‬
  • Volendams Museum
    ‪6 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Twin Beds, Non Smoking (with Sofabed)

Suite, 2 Twin Beds, Non Smoking (with Sofabed) | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Twin Beds, Non Smoking (with Sofabed)

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds, Non Smoking, Lake View

Comfort Room, 2 Twin Beds, Non Smoking, Lake View | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Room, 2 Twin Beds, Non Smoking, Lake View

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking

  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Bathtub

Superior Room, 2 Twin Beds, Non Smoking, Bathtub | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Bathtub, Lake View

Superior Room, 2 Twin Beds, Bathtub, Lake View | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Bathtub, Lake View

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 3 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Room, 2 Twin Beds, Non Smoking (with Sofabed)

Comfort Room, 2 Twin Beds, Non Smoking (with Sofabed) | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Room, 2 Twin Beds, Non Smoking (with Sofabed)

  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Spaander, BW Signature Collection

4-star Volendam hotel steps from Cheese Factory Volendam
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, self parking, and concierge services. Change of towels is available on request.
Hotel Spaander, BW Signature Collection offers 78 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

This Volendam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Spaander, BW Signature Collection features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 5 meeting rooms and coworking spaces. This Volendam hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Spaander, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Hotel Spaander, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • Uncovered self parking on site (EUR 15 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle tours
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 1881
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 12.50 for children
  • Uncovered self parking fee: EUR 15 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Hotel Spaander
Hotel Spaander Volendam
Spaander
Spaander Volendam
Best Western Spaander
Best Western Volendam
Volendam Best Western
art hotel Spaander Volendam
art hotel Spaander
art Spaander Volendam
art Spaander
art hotel Spaander
Hotel Spaander, BW Signature Collection Hotel
Hotel Spaander, BW Signature Collection Volendam
Hotel Spaander, BW Signature Collection Hotel Volendam

Hotel Spaander, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 176 reviews
Rating 8 - Good. 46 out of 176 reviews
Rating 6 - Okay. 32 out of 176 reviews
Rating 4 - Poor. 9 out of 176 reviews
Rating 2 - Terrible. 8 out of 176 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Becky

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely and different

Lovely different hotel. A bit confusing as you walk in because the fake reception has a female mannequin but the building has a lot of character. The breakfast is ok. Didn’t use the spa and the village is absolutely lovely and only a 20ish mins bus ride into Amsterdam
Two free glasses of Prosecco
Stayed 3 nights in Mar 2025

10/10 Excellent

michel onno van der

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first I was a little worried as building had scaffold outside, But once inside it was a lovely hotel. Staff very friendly. Check in completed quickly. Room was clean and comfortable and no noise from anywhere. 2 minute walk from sea front. Recommended
Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic property in a near perfect location (when its sunny!). Rooms and bathrooms are quite small and tend to get very humid even after a short shower. Property is also very difficult to get to if you are driving from the south and using google maps. Best to ask the hotel or drive to the north side of the city and drive in on the ocean side road.
Stayed 1 night in Jan 2025

6/10 Okay

James

Stayed 1 night in Nov 2024

8/10 Good

Poppy Huana

Stayed 3 nights in Oct 2024

10/10 Excellent

Joannes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na

6/10 Okay

SUE

Liked: Cleanliness, staff & service, room comfort

Great location

Reception service excellent, bar staff excellent except one who was bordering on rude. Beds comfortable. Bedside light only worked when main light on, not good for reading. Great location.
Stayed 2 nights in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located by the haven, spacious room, excellent staff and service, great breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and great service
Stayed 2 nights in Jul 2024

8/10 Good

Aylin

Traveled with family
Liked: Cleanliness, staff & service
The indoor pool was outdated and dirty. Wouldn’t recommend the pool but the property was generally clean and neat.
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is so beautiful and has so much rich history, the staffs are wonderful and kind.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lara, Three Rivers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Volendam. Close to all the shops and restaurants. It’s a lot quieter than Amsterdam, more relaxed atmosphere. The only thing we wished we knew ahead of time was about parking, during the day there are barricades that restrict you from getting in/out every half hour.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in 6 hotels this trip and Hotel Spaander was by far my favorite hotel. It was comfortable and cozy and well located with regard to things to do and see in the area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our time here. The hotel exceeded or expectations!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right near all restaurants and shops.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible hotel staff we really loved the friendliness of the front desk especiallyTiZiana. The breakfast was expensive but it was good. Is the highest breakfast we've paid in our entire trip. Highly recommend the hotel. Very peaceful.
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Not so great a place

A bit beat up around the edges. They are in the throes of a major renovation (due to a flood) which meant the restaurant was not open to guests. Only large groups who had booked ahead. The check in takes ages. It seems a wonky computer program took about 15 to 20 minutes per check in.
Stayed 2 nights in Apr 2024

4/10 Poor

edmeston

Disliked: Staff & service, property conditions & facilities, room comfort

Bad reservation on my part

There were construction ungoing and it woke us up early in the morning. There were no directions to the hotel. It was very costy to get a taxi from thd airport to the hotel. Not a place i recommend to any one without a car. No taxi available and no one want to drivd there.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Way past faded glory

The staff at reception tried hard but the check in system on their computers was dreadful. It took ages to check in and if there were any changes or updates that too even longer. Like maybe half an hour. Not just us, there was a line up. There was a massive renovation going on so the restaurant was not open to hotel guests.
Stayed 1 night in Apr 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort

Short weekbreak

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Rohan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had a 1 night stay at this hotel. The Hotel is historic and it has a vintage feel. However, we stayed on first floor and our room didn't had any vintage feel. Also, there was no Almira, locker and tea/Coffee/hot kettle in the room which was a turn off for me. Bed was comfortable and the staff was polite.
Stayed 1 night in Apr 2024

6/10 Okay

Sivasubramaniasingham

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Service Provided

I recently had a disappointing experience during my stay at the hotel. I booked four rooms for a total of eight people through hotel.com and had paid for all the accommodations and taxes in advance. However, upon arrival at the hotel, the service was exceptionally slow. I had to wait in line for about 20 minutes just to speak with the receptionist. To my surprise, I was informed that the hotel had only received payment for three of the four rooms. I was asked to pay for the fourth room and the taxes for all rooms. This situation was quite embarrassing, especially as I was with my family and friends on holiday. We ended up having to pay again for one room and the taxes for all rooms. I immediately contacted hotel.com to try to resolve the issue with the hotel. Unfortunately, the hotel.com staff were not successful due to the lack of cooperation from the receptionist. The whole process took about two hours, which is something I have never experienced anywhere else. While the hotel is undergoing refurbishment, it's not fair to comment on its cleanliness overall. However, my bedroom was clean and tidy. The pool and sauna facilities were good, but they are only open from 9 am to 9 pm. Additionally, a hotel staff member needs to physically open the door for guests to enter, which is quite inconvenient.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

An old hotel that could be great but isn't

We were in a 'Comfort room'. The window looked into a wall about two metres away. It was a rather small room but it was comfortable. The bed was good. The shower had lots of hot water and good pressure. They forgot to put a kettle, tea/coffee in the room (it was shown in the advertising photo). The room had no closet but a reasonable number of handy hooks for hanging coats and clothes. Also, restaurant and pool not available. A large portion of the lakeside public area was closed due to the renovations. The check in was terrible. So painfully slow. For everyone. The computer program seemed to be slow and difficult.
Stayed 1 night in Apr 2024