Chalet Kilauea

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet Kilauea

Exterior
Property grounds
Standard Room, 1 Queen Bed (Chalet Kilauea Hotel) | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels
Standard Room, 1 Queen Bed (Chalet Kilauea Hotel) | Premium bedding, individually decorated, desk, cribs/infant beds
Standard Room, 1 Queen Bed (Chalet Kilauea Hotel) | Private kitchenette

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
19-4178 Wright Road, Volcano, HI, 96785
  • Cooper Center
    12 min walk
  • Volcano Garden Arts
    3 min drive
  • Kilauea Iki Overlook
    5 min drive
  • Hilo, HI (ITO-Hilo Intl.)
    45 min drive

Room options

Standard Room, 1 Queen Bed (Chalet Kilauea Hotel)

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Chalet Kilauea

Volcano hotel with free in-room WiFi
Along with concierge services, this smoke-free hotel has express check-in and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Chalet Kilauea offers 5 accommodations with hair dryers and complimentary toiletries. These individually decorated accommodations include desks. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Chalet Kilauea features a garden, a picnic area, and concierge services. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Chalet Kilauea is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Crib (surcharge)

Conveniences

  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • LED lighting
  • Portable fan
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 133-620-1216-01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Kilauea
Chalet Kilauea Chalet Kilauea Collection
Chalet Kilauea Chalet Kilauea Collection Inn
Chalet Kilauea Chalet Kilauea Collection Inn Volcano
Chalet Kilauea Chalet Kilauea Collection Volcano
Chalet Kilauea Collection
Kilauea Chalet
Kilauea Hospitality Group Inn Volcano
Kilauea Hospitality Group Inn
Kilauea Hospitality Group Volcano
Kilauea Hospitality Group
Kilauea Hospitality Group Hotel Volcano
Kilauea Hospitality Group Hotel
Chalet Kilauea The Chalet Kilauea Collection
Chalet Kilauea Hotel
Chalet Kilauea Volcano
Kilauea Hospitality Group
Chalet Kilauea Hotel Volcano

Chalet Kilauea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 190 out of 470 reviews" "
Rating 8 - Good. 175 out of 470 reviews" "
Rating 6 - Okay. 74 out of 470 reviews" "
Rating 4 - Poor. 14 out of 470 reviews" "
Rating 2 - Terrible. 17 out of 470 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I love the rustic atmosphere, location and accommodations. We loved the grounds and the town of Volcano. A great getaway for us.
Stayed 2 nights in Sep 2024

2/10 Terrible

Katrina

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy to have an affordable non-resort option with a private bathroom (SO IMPORTANT). The property was gorgeous. The room was really cool. The shower was GOALS for sure. The dehumidifier was an enormous help and made my stay super comfortable. I would love to stay here again next time I'm on the island.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Unique cool place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forever a special place - I got engaged here!
This place will forever hold a special place in my heart, I got engaged in this jungle! :) The unit was so cozy! The the interior was as if I was living in a modern stay. Check in was easy, and checking out was easier. I loved it here, and I would recommend it to my friends and family who plan on visiting the Volcano National Park! Pro tip: Grocery stores are are about 30-40 minutes away! Make sure to stop somewhere and pick up anything you may need. They have bowls, utensils, microwave, mini fridge, and wine glasses.
Stayed 2 nights in Jul 2024

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot, so secluded and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little hide away and they upgraded our room for free so it was a lovely surprise!
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room and grounds.
Stayed 2 nights in Feb 2024

10/10 Excellent

Maryse

Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Wasn’t horrible but wouldn’t come back
I stayed here for 3 nights. The room was large and unique which we loved. However, within 10 minutes after checking in I saw a roach & then another on our last night. I informed the property and was told it would be addressed. Not an apology or nothing.
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael, MECHANICSBURG

Liked: Cleanliness, amenities, property conditions & facilities
The room has eclectic charm with shaped painted concrete walls. The room was comfortable and clean. The chalet is conveniently located to the national park.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little group of rooms overlooking a lovely koi pond. Quit and romantic and with miles of the volcano national park and a short drive to Hilo. Only downside was that dining options were limited in Volcano during the week and so to had to drive back to Hilo area for food.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
This property is very charming and quiet in an area. That is so busy with tourists right now. It’s a little oasis in the rainforest. The room was clean and utterly charming. (106). we were able to relax and enjoy our time there. There are no amenities at the hotel itself but nearby there are plenty of shops and restaurants hidden in the rainforest.
Stayed 2 nights in Dec 2023

2/10 Terrible

Hideo

Stayed 1 night in Dec 2023

8/10 Good

Timothy S

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Timothy Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
It has a great ambiance and embodies the tranquility associated with a island getaway.
Stayed 1 night in Nov 2023

10/10 Excellent

Graham, Merewether

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay in a beautiful situation The room was perfect Such accommodating hosts we were denied nothing if needed extras Such a quiet and beautiful garden We had easy access to volcano National park and great food trucks up the road
Stayed 1 night in Nov 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
I knew little about this location before booking but the photos looked very interesting. They did not disappoint. The Chalet is a hidden jungle gem located near Volcano Village. It makes one feel they are deep in a tropical village. The decoration, design, and amenities made this place seem magical. The grounds at night give you the feeling of being in an imaginary setting. Truely a great place to stay and visit the park.
Stayed 2 nights in Oct 2023

10/10 Excellent

Angelique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the remote experience, the calming rainforest and the unique build of the rooms!
Stayed 4 nights in Sep 2023

10/10 Excellent

Eb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

6/10 Okay

Cassidee

Traveled with partner
Disliked: Cleanliness
Our bedsheets were not clean. They had blood on the pillow case and some kind of brown stain on the sheets. The rest of the place was clean but this was incredibly unsettling and inconvenient

10/10 Excellent

Maya

Stayed 1 night in Sep 2023