Crowne Plaza Vinh Yen City Centre, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Vinh Yen City Centre, an IHG Hotel

Premium Room, 2 Twin Beds (Residence) | City view
Premium Room, 2 Twin Beds (Residence) | Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Daily buffet breakfast for a fee
Breakfast, lunch and dinner served

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
NO. 396 ME LINH STREET, LIEN BAO WARD AND KHAI QUANG WARD VINH, Vinh Yen, 00000
  • Vac Lake
    14 min walk
  • Quán cá bờ sông
    13 min walk
  • Ga Vinh Yen Station
    5 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    44 min drive

Room options

Premium Room

  • 605 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds, Accessible (Club Access)

  • 783 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, Balcony (Residence)

  • 605 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

  • 534 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Mountain View (Residence)

  • 712 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Club Access Residence)

  • 747 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Twin Beds, Balcony (Residence)

  • 605 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Twin Beds (Residence)

  • 605 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, Accessible (Club Access)

  • 747 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View (Residence)

  • 534 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Residence)

  • 534 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 712 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Vinh Yen View, Club Access)

  • 747 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Vinh Yen City Centre, an IHG Hotel

5-star Vinh Yen hotel with minibars
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Crowne Plaza Vinh Yen City Centre, an IHG Hotel offers 170 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Vinh Yen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Crowne Plaza Vinh Yen City Centre, an IHG Hotel features an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 9688 square feet (900 square meters) include a conference center. This luxury hotel also offers a sauna, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Crowne Plaza Vinh Yen City Centre, an IHG Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
HOP Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
HOP Bar - This lobby lounge specializes in international cuisine and serves light fare only. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • HOP Bar
  • HOP Kitchen

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (9,688 square feet of space)
  • Coworking space

Outdoors

  • In a provincial park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Crowne Plaza Vinh YEN City Centre
Crowne Plaza Vinh Yen City Centre an IHG Hotel
Crowne Plaza Vinh Yen City Centre, an IHG Hotel Hotel
Crowne Plaza Vinh Yen City Centre, an IHG Hotel Vinh Yen
Crowne Plaza Vinh Yen City Centre, an IHG Hotel Hotel Vinh Yen

Crowne Plaza Vinh Yen City Centre, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 43 out of 51 reviews" "
Rating 8 - Good. 5 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Prarthana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 4 nights in Aug 2024

10/10 Excellent

Namwoo, Bellevue

Stayed 3 nights in Apr 2024

10/10 Excellent

JAIYOUNG

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staffs but worst meal.
All the female staffs are much kind & friendly. It's appreciate. But the breakfast was terrible. Not good quality and no choice to enjoy. It's due to not many guest stay in the hotel. Just consider to dave cost for meal then happen this teribble meal status. The hotel need to consider how to have many guest in stable and need to level to the meal service.
Stayed 1 night in Jan 2024

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and comfortable room. Staff are very helpful and friendly. Highly recommended.
Stayed 8 nights in Dec 2023

6/10 Okay

Bhawna

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Our time at Crowne Plaza had some good moments and a few bumps along the way. Booking through Expedia caused confusion about airport pick-up, especially important for families like ours with a little one. When we arrived, our room had a broken air conditioner, and even though there was a control in the room, it didn't work. We ended up using fans for the night, which wasn't great. The next morning, though, breakfast was fantastic and made up for the rough night. We had to bring up the air conditioning issue ourselves, and the hotel manager was helpful. They offered us a massage and a ride to the airport to make up for the inconvenience. Despite a broken mini-bar, the staff was friendly and arranged taxis for us. Overall, the hotel has potential, especially with its friendly staff and good food. But better communication about services and fixing room issues without guests having to ask would make it a much better experience. Thanks
Stayed 3 nights in Dec 2023

10/10 Excellent

Preetam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this in error thinking it was in Hanoi. But Hanoi is about hour taxi ride from there. Luckily, the hotel was brilliant and we visited the most beautiful Monastery high in mountains, beautiful lake and the stunning village where the clouds touch the buildings as it’s so high up , tam dao. These turned out to be our fav places !’ The hotel , staff, food, service is immaculate! Also have lovely outdoor pool and jacuzzi’. We found out it’s mainly a business hotel but we loved every min of our safe! Stunning hotel !
Stayed 2 nights in Sep 2023

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's Service and then there's Hospitality. Crown Plaza hit all marks. The hotel decor is modern with beautiful clean lines. I came to play as much golf in 4 days. My, helped with my golf and transportation. The bellmen were always on time to get my golf bag. Restaurant staffs were always attentive. Breakfast spread was always plentiful. Lunch and dinner menus are diverse with international flavors. My large room was beautiful. I was sick for the last part of my stay and they made ginger lemon honey tea and gave me some medication. Thuy was very attentive and concerned about my well-being. Having said all that, the hospitality part means a lot to me so I'm going to mention everyone's name that made my trip memorable. Restaurant staffs: Ms.Linh, Mr.Khanh, Ms.Yen, Mr.Minh, Mr.Duan, Ms.Huyen, Ms.The, Ms.Thao, Ms.Uyen and Ms. Thuy. Front Desk: My, Lam, Tung, Hai, Son, Quynh, Duong, Minh Anh, Quoc Anh. Thank you to all ❤️
Stayed 2 nights in Sep 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are amazing, the food is great, they have lots of different options for breakfast which was fabulous. We had club access which I would highly recommend. Again, the staff can't do enough for you, they made our stay amazing, I would highly recommend this hotel above all others, thank you crown plaza for making our stay so wonderful.
Stayed 7 nights in Jul 2023

10/10 Excellent

Paul John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Yoke Kieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new 5 Star hotel
Hotel very new, opened in November 2022 and very clean. The bed was very comfortable but the pillows were too soft. However, the breakfast buffet was the same everyday with one or two variations. The duty manager, Mr Minh Ahn greeted us on arrival and showed us where the gym and spa was located. He also helped arranged our transportation locally and to Sapa. Very good service and care taken during our stay.
Drink at Club lounge
Club lounge on 22nd floor
Stayed 5 nights in Feb 2023

10/10 Excellent

taeyoung

Stayed 5 nights in Sep 2024

10/10 Excellent

MEI YEN, Taoyuan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Sep 2024

8/10 Good

Ares

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

woon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff
nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

woon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shih Yung

Stayed 5 nights in Jul 2024

10/10 Excellent

Chuang I

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MENGYUAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Hansu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

taeyoung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

KYU WON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

corp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 만족스러운 경험이었습니다.
Stayed 3 nights in Apr 2024

8/10 Good

Seokju

Stayed 2 nights in Apr 2024

10/10 Excellent

PSI TRADING

Stayed 2 nights in Mar 2024