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Ibis Valparaiso

3.5 star property

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Exterior
Reception
Room, 1 Queen Bed, Sea View | Down comforters, in-room safe, desk, soundproofing
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Av Errazuriz 811, Valparaiso, Valparaiso, 2340000
  • Valparaiso University
    ‪13 min walk‬
  • Port of Valparaiso
    ‪13 min walk‬
  • Vina del Mar Casino
    ‪11 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds, Sea View

Twin Room, 2 Twin Beds, Sea View | Down comforters, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | Down comforters, in-room safe, desk, soundproofing

Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, in-room safe, desk, soundproofing

Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Sea View

Room, 1 Queen Bed, Sea View | Down comforters, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Down comforters, in-room safe, desk, soundproofing

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Ibis Valparaiso

3.5-star Valparaiso hotel connected to a rail/subway station, close to Valparaiso University
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Ibis Valparaiso offers 184 accommodations with safes and hair dryers. Accommodations offer separate dining areas and include desks. Beds feature down comforters. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Valparaiso hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Ibis Valparaiso is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Ibis Valparaiso has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 10,500 for adults and CLP 10,500 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 11900 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 20000 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 10500 for adults and CLP 10500 for children
  • Pet fee: CLP 11900 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 20000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 January to 31 December
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Hotel Valparaiso
Ibis Valparaiso
Ibis Valparaiso Hotel
Ibis Valparaiso Hotel
Ibis Valparaiso Valparaiso
Ibis Valparaiso Hotel Valparaiso

Ibis Valparaiso Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 284 out of 832 reviews
Rating 8 - Good. 363 out of 832 reviews
Rating 6 - Okay. 113 out of 832 reviews
Rating 4 - Poor. 39 out of 832 reviews
Rating 2 - Terrible. 33 out of 832 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness
Fun. Nice views. Super convenient.
Stayed 2 nights in Nov 2024

6/10 Okay

emilie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Incredibly noisy at night. Staff was responsive to noise but a lot of partiers go here. One morning I received a knock and thought it was housekeeping but actually it was a man wearing only underwear? Extremely bizarre
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Desayuno variado.
Stayed 2 nights in Nov 2024

10/10 Excellent

José

Stayed 1 night in Oct 2024

10/10 Excellent

Herson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a typical Ibis, minimalist but clean and modern. The staff is wonderful and service oriented. Good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Ernestina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alfredo

Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Traveled with family
Disliked: Amenities
Sadly enough, I think this is one of the nicer properties in town. Our room was beyond sparse, with limited end tables, bathroom amenities, and the like. Upon entering the room, the 2nd bed was already rumpled and had a black shoe print in the comforter. Additionally, on the bed table next to it, there was a half eaten pack of fruit snacks. The bathroom had 2 total towels, no hand towels, lotion, or anything of the sort. The shower had zero shelving to put anything like a razor, shampoo etc. The TV had one English speaking channel, the BBC:I know that we are in Chile; however, this is a popular hotel for tourists getting on or off a cruise. Lastly, the area surrounding the facility is very depressed. It is ideal for the purposes of the cruise, however. The staff was nice enough and accommodated everything we asked for, which was fairly minimal. I think 3 stars, overall, is generous, so travelers be advised.
Stayed 1 night in Apr 2024

10/10 Excellent

Paula, Anchorage

Traveled with partner
Disliked: Amenities
I liked our room with the view of the harbor. It could have been cleaner. Our room had toilet paper, liquid soap, and two towels. There were no cups, glasses, tissues, hand towels, washcloths, shampoo, or lotion. No USB ports. Talk about sparse! Good thing it was only one night and inexpensive.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Rafael

Stayed 2 nights in Aug 2023

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located. It is near the metro station Puerto and it is a few steps from los cerros and the port area. It is fairly clean and the staff is friendly.
Stayed 5 nights in Jul 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for a hotel near the port and easy walking access to Old Town area. Staff was friendly. Amenities were rather spartan (no phone, shampoo, or glass in room), however unit was clean and comfortable
Stayed 1 night in Feb 2023

6/10 Okay

Leyla, Dallas

Liked: Staff & service
It is bare minimum hotel. I would say even below that. Carpets on the floor so filthy I didn’t even want to step on it. Surrounding is not good either. Supermarket is right next to hotel almost. That was good. Electric outlets are very different with 3 prongs.I could get only 1 from the office. I bought 2 from a store I was passing. I have stayed many times in Ibis in France. It doesn’t come close enough. The reason I chose this hotel it is right at the pier but didn’t know our ship was docked far away. The reason I chose this hotel it is right at the pier but didn’t know our ship was docked far away. Any way, would be okay if staying one night.
Stayed 2 nights in Feb 2023

10/10 Excellent

Shirley

Stayed 1 night in Feb 2023

10/10 Excellent

Wei

Stayed 1 night in Jan 2023

10/10 Excellent

Danilo

Stayed 2 nights in Jan 2023

8/10 Good

Barbara Jo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed at all
Terrible service. Washroom sink sprayed water when tried to use it. Shower did not work properly. Overall not worth the money at all.
Stayed 3 nights in Jan 2023

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful, close to tourist things, an easy walk

10/10 Excellent

jason

10/10 Excellent

ANDREJA, Fair Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Fernando L.

Stayed 3 nights in Dec 2022

10/10 Excellent

Ramiro

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and near to the train station and cerro arregle

8/10 Good

Maria

Liked: Staff & service, amenities, property conditions & facilities
The coast line and views from the hotel were amazing!