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Best Western Santakos Hotel

4.0 star property

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Photo gallery for Best Western Santakos Hotel

Exterior
Reception
Terrace/patio
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
J. Gruodžio g. 21, Kaunas, LT-44293
  • Liberty Avenue
    ‪1 min walk‬
  • Kaunas Little Theatre
    ‪9 min walk‬
  • Devil's Museum
    ‪10 min walk‬
  • Kaunas (KUN-Kaunas Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Smoking (Living Room)

Suite, Multiple Beds, Smoking (Living Room) | Living area | TV, heated floors

Suite, Multiple Beds, Smoking (Living Room)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Santakos Hotel

4-star hotel in Old Town Kaunas
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Best Western Santakos Hotel offers 92 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 334 square feet (31 square meters) include conference space. This business-friendly hotel also offers a sauna, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Best Western Santakos Hotel is a smoke-free property.

Best Western Santakos Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Lithuanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Sauna
  • Shopping mall

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 334 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 stars.

Property is also known as

Best Western Hotel Santakos
Best Western Santakos
Best Western Santakos Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Kaunas
Best Western Kaunas
Kaunas Best Western
Best Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel Kaunas

Best Western Santakos Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 441 reviews
Rating 8 - Good. 196 out of 441 reviews
Rating 6 - Okay. 44 out of 441 reviews
Rating 4 - Poor. 13 out of 441 reviews
Rating 2 - Terrible. 3 out of 441 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mariusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

laouali, indianapolis

Stayed 1 night in Sep 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kevan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Zhen

Stayed 1 night in Mar 2024

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very good value. Just a quick walk to the restaurants and bars.
Stayed 3 nights in Feb 2024

8/10 Good

Vaidotas

Stayed 1 night in Jan 2024

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappointed here
Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well located!
Stayed 1 night in Oct 2023

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but ok. Good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrius

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice double bathtub!
Stayed 1 night in Aug 2023

8/10 Good

Martin L

Liked: Cleanliness, staff & service
Could be improved
Acceptable; except the wifi is an issue ... 2nd floor appears to be in a dead zone ( and this is not the first stay this year with same problem). Beds and pillows "hard", coffee making facilities advertised, but 1 sugar, 2 sachets of instant and no milk are not "facilities". On-site parking uncontrolled and chaotic with guests parking however they want... site needs managing, or at least parking bays clearly marked.
Stayed 1 night in Aug 2023

10/10 Excellent

andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Only small issue was A/C not operational
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Mostly good, not perfect.
Overall this was a very good stay. The positives: friendly staff, a very spacious room, a very good breakfast and very easy free parking. Good location to the center of the pedestrian city. The not-so-good issues: 1. No room air conditioning. During my June stay the night temperatures fell low enough to allow for good sleep with the windows open. But I can anticipate that during one of the increasingly frequent and severe European heat waves, this could be intolerable. 2. While breakfast was excellent, there was one small element that was not: as often in European hotels, breakfast included nice loaves of bread from which one could cut one's own portion. But in this case, the ability to hold onto the bread while cutting was just a tiny, paper napkin...which meant that every other guest had planted their finger prints on the bread....YUCK! There should have been a more substantial linen napkin to hold the loaf. No human finger prints on the loaf. 3. The street is a side-street but nevertheless there is substantial noise until midnight or so. While this did not particularly bother me as I am accustomed to urban noise, should this bother you, ask for a room away from the street.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location just off the main road that leads to old town. Easy to get around and they have free parking. Great breakfast assortment and nice staff.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good servjce big nice rooms - but little old. Setvice was great
Stayed 2 nights in Jun 2023

8/10 Good

lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Martin L

Stayed 1 night in May 2023

6/10 Okay

Toms

Business traveler
Stayed 1 night in Feb 2023

8/10 Good

Jaroslaw

Stayed 1 night in Nov 2022

6/10 Okay

Weihua, Brussels, Belgium

Disliked: Cleanliness, amenities, property conditions & facilities
The standard room is big, but it was so old and had smell (mode probably) filling the room.
Stayed 1 night in Oct 2022

4/10 Poor

Juraj

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No, thank you
The hotel is very old and badly news a reconstruction. Room was large, with three beds and bathroom was also huge but... Non functional wc, old beds, carpet in the room was dirty. Breakfast was not the best quality . I reported the situation about toilet at reception and nothing has happened. Next morning the receptionist was sleeping at 7:00 am and wasn't reachable.
Stayed 2 nights in Oct 2022

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but please renovate it
Location is great, wifi and breakfast was good. Staff was overbusy but ok but hotel really need renovations particularly floor, carpet and this scary lift
Stayed 1 night in Aug 2022