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Selina Plaza Pucón

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Selina Plaza Pucón

Library
Terrace/patio
Property entrance
Outdoor pool, sun loungers
Shared kitchen

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Pucon, Region De La Araucania, Pucón
  • Enjoy Pucon Casino
    2 min walk
  • Pucon Beach
    2 min walk
  • La Poza
    4 min walk
  • Pucon (ZPC)
    12 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, pillowtop beds, individually decorated

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Small Room Shared Bathroom

Small Room Shared Bathroom | Premium bedding, down comforters, pillowtop beds, individually decorated

Small Room Shared Bathroom

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Bed in 4-Bed Dormitory Room

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bed in 8-Bed Dormitory Room

Premium bedding, down comforters, pillowtop beds, individually decorated

Bed in 8-Bed Dormitory Room

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in 6-Bed Dormitory Room

Premium bedding, down comforters, pillowtop beds, individually decorated

Bed in 6-Bed Dormitory Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Family Room

Premium bedding, down comforters, pillowtop beds, individually decorated

Family Room

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Unique Room

Premium bedding, down comforters, pillowtop beds, individually decorated

Unique Room

  • 366 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Bed in 4-Bed Dormitory Room

Premium bedding, down comforters, pillowtop beds, individually decorated

Bed in 4-Bed Dormitory Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

Basic Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mawün Hotel Pucón

Free WiFi
Air conditioning
Housekeeping
4.4 out of 5, Excellent, (15)
The price is $85
per night
$85 total
includes taxes & fees
Dec 12 - Dec 13
Mawün Hotel Pucón

About this property

Selina Plaza Pucón

3-star Pucón hotel with outdoor pool
An outdoor pool, a snack bar/deli, and a library are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Selina Plaza Pucón offers 29 accommodations with air conditioning. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Pucón hotel also offers an outdoor pool, a library, and a terrace. Onsite self parking is complimentary.

Selina Plaza Pucón is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 10 for children
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Selina Plaza Pucón Hotel
Selina Plaza Pucón Pucón
Selina Plaza Pucón Hotel Pucón

Selina Plaza Pucón Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 8 out of 27 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Stayed 3 nights in Jun 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

2/10 Terrible

Renato

Disliked: Cleanliness, property conditions & facilities, room comfort
Decepção
Nos sentimos muito prejudicados com esta reserva, porque o quarto 1005 não corresponde em nada com as fotos publicadas no site. A tarifa deste quarto é absurda pelo que se recebe. O quarto é extremamente pequeno, mal dá para caminhar em volta da cama, cuidando para não se machucar. Não tem onde colocar as malas, não tem TV, não tem nem uma cadeira para sentar, muito menos aquela mesinha com duas cadeiras que mostra na foto do quarto standar, não têm sequer um copo para tomar água. Banheiro muito pequeno e ruim, box entope até a água chegar no tornozelo, para usar a pia é necessário fechar a porta para ter movimentos mais confortáveis. Perguntei na recepção se havia outro quarto para trocar e a recepcionista disse que todos os banheiros eram iguais. Acho que ela não lembrou que reservamos o hotel com base nas fotos publicadas por eles. Fomos enganados pelas fotos e pelas avaliações que não correspondem em nada com o quarto recebido. Provavelmente as pessoas que avaliaram bem ficaram em quartos iguais aos das fotos. Nunca mais voltarei neste hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Georg

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

ELDA

Stayed 1 night in Jan 2024

8/10 Good

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Gurkan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel esta bien ubicado. En la noche tiene ruido de musica p
Stayed 1 night in Feb 2023

2/10 Terrible

ROMINA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala elección
Habitaciones muy pequeñas rudiosss hasta altas horas, muy sucio, para nada sirve de descanso . Mi habitación era una standard me dieron una pequeña y en el horario de check in mucha gente y demora
Stayed 1 night in Jan 2023

10/10 Excellent

Elda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Daniela

Stayed 1 night in Feb 2022

2/10 Terrible

Raquel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molestias
Todo malo para el precio que cobraron,baños sucios ,cobraban todo aparte y era un hostal no un hotel,fue drsageadable
Stayed 1 night in Feb 2022

2/10 Terrible

Sofia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busquen otro hotel
Busquen otro hotel , este es el peor de pucon y con adicionales excesivos . Desayuno pobre y muy caro
Stayed 3 nights in Nov 2021

4/10 Poor

Aldo

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para nada recomendable
No lo recomiendo para nada !! Mucho ruido , no se puede dormir , una recepción que no funciona , imposible que contesten !!! Central teléfonico que no dan la menor ayuda ni solucionan nada !! Busquen otro hotel y por nada del mundo reserven en este . Piscina de la gogó no se puede usar porque está sucia.
Stayed 2 nights in Nov 2021

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mala estadía, pésimo precio/calidad
Lamentablemente tengo que hacer un mal review de esta estadía. Porque en hoteles me ofrecían un Hotel 3 estrellas y lo que tuve fue un hostal, muy cómodo para ser Hostal, pero no era un Hotel. Por el precio que pagué (USD300 app) por 2 noches en habitación doble esperaba una pieza limpia, grande, cómoda, baño con todas sus comodidas. Recibí una habitación muy pequeña, al baño se la caían las manillas de la ducha, pésima luz, no estaba el control de la calefacción y tuvieron que conseguirnos uno cuando llegamos, la ventana miraba a una plancha de madera. Muy malo la verdad. Cómo indiqué el PRECIO/calidad de esta reserva fue LO PEOR. Selina está excelente para ser un hostel, pero no pueden venderlo como un hotel a precios de hotel, cuando ofrecen esto. El Precio no se condice para nada con lo que debió haber sido. No un hotel de lujo, pero si una habitación cómoda, agradable, limpia y con todo funcionando óptimamente.
Stayed 2 nights in Mar 2021

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Viaje
Buen ambiente, agradable, con biblioteca, piscina, abastecido con cosas para comprar y más. Recomendable
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente servicio, personal amable y ambiente agradable
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2021

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen ambiente y cercanía a la playa
Hoteles.com publicó que el baño era privado, esto no era así, pero la administración de manera amable nos dió la opción de quedarnos en dormitorio standar por el mismo valor. Puntos a mejorar: el desayuno es bueno en calidad y cantidad, pero si se quedan varios días se vuelve repetitivo, puesto que es la misma minuta. Este punto no empaña la buena disponibilidad, amabilidad y buena onda del personal en general. En año nuevo, realizaron una cena-fiesta para los huéspedes que pasamos ahí esa fecha.
Stayed 8 nights in Dec 2020

10/10 Excellent

Pablo Ignacio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para disfrutar y teletrabajar.
Muy agradable ambiente, entre personal y huéspedes, mantiene ambientes gratos para disfrutar y trabajar, si es que te toca hacerlo. Lo mejor, aceptan mascotas y somos todos bien recibidos.
Stayed 1 night in Dec 2020

10/10 Excellent

Sandra Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena mi estadía, la verdad un buen acogimiento. 🙏felicitaciones.
Stayed 4 nights in Oct 2020