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Termales del Otoño

4.0 star property

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Hot springs
Junior Room (Ejecutiva) | Soundproofing, free WiFi, bed sheets
Reception
Hot springs
Luxury Room | Soundproofing, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • Spa
  • Laundry

Explore the area

Map
Km 5 Antigua Vía al Nevado del Ruiz, Villamaria, Caldas, 176007
  • Otono Thermal Springs
    ‪1 min walk‬
  • Palogrande Stadium
    ‪12 min drive‬
  • Torre de El Cable
    ‪12 min drive‬
  • Manizales (MZL-La Nubia)
    ‪7 min drive‬

Room options

View all photos for Room (Country)

In-room dining

Room (Country)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Luxury Room | Soundproofing, free WiFi, bed sheets

Luxury Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Private pool

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Soundproofing, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Soundproofing, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Ejecutiva)

Suite (Ejecutiva) | Soundproofing, free WiFi, bed sheets

Suite (Ejecutiva)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Luxury Room

Soundproofing, free WiFi, bed sheets

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (Ejecutiva)

Junior Room (Ejecutiva) | Living area | Smart TV

Junior Room (Ejecutiva)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Soundproofing, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Soundproofing, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Deluxe

Soundproofing, free WiFi, bed sheets

Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Deluxe

Soundproofing, free WiFi, bed sheets

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Soundproofing, free WiFi, bed sheets

Suite Junior

  • Sleeps 3
  • 2 Twin Sofa Beds and 1 Double Bed

View all photos for Twin Room Deluxe

Soundproofing, free WiFi, bed sheets

Twin Room Deluxe

  • Sleeps 4
  • 2 Queen Beds

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Soundproofing, free WiFi, bed sheets

Suite

  • Sleeps 6
  • 1 Double Bed, 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Suite Junior with View

Soundproofing, free WiFi, bed sheets

Suite Junior with View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Hot springs

Hotel Termales Del Ruiz

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (78)
$133 nightly
The price is $133 total
All taxes and fees included in total
Hotel Termales Del Ruiz

About this property

Termales del Otoño

4-star Villamaria hotel steps from Otono Thermal Springs
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and spa services. Housekeeping is available on request.
Termales del Otoño offers 117 accommodations with complimentary toiletries. Smart televisions come with cable channels.

Bathrooms include showers. This Villamaria hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eco Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are 8 hot springs on site.
In addition to a full-service spa, Termales del Otoño features hot springs and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This hot springs hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.

Termales del Otoño has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Origen - Onsite fine-dining restaurant.
Sublime - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Origen
  • Sublime

Things to do

  • 8 hot springs
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Termales El Otoño Hotel Manizales
Termales El Otoño Hotel
Termales El Otoño Manizales
Termales Otoño Manizales
Termales del Otoño Hotel
Termales del Otoño Villamaria
Termales del Otoño Hotel Villamaria

Termales del Otoño Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 283 out of 596 reviews
Rating 8 - Good. 158 out of 596 reviews
Rating 6 - Okay. 81 out of 596 reviews
Rating 4 - Poor. 41 out of 596 reviews
Rating 2 - Terrible. 33 out of 596 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Valentina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Family Stay

The hotel facilities are nice and modern. However, the rooms were too dark and the bathroom was not clean. There were hairs and dead insects in the shower. The change rooms and showers near the thermal pools were also very poor. Only one shower was available, which was dirty with no hot water. There was also nowhere to hang or place a towel while showering. This made it extra difficult for us as we visited with our 4 year-old child. The service and food/drinks at the restaurant was good.
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful, super relaxing and pools were very clean. We stayed at one of the villas and was beautiful, clean and the service to the villas was great as we did order a few times to try the service and enjoy our private pool. I gave 4 stars to the service only because the restaurant can use some help, and improvement since the service at the restaurant was ok. We had a dirty glass With lipstick on, had to call our waitress to Come take our drinks order and… while ordering we wanted an appetizer mentioned to the waitress that it was to share and when they brought it, it was a soup! on the description said something alone the lines of corn, avocado, tomato and chips… waitress did not mentioned or advise even though we said as an appetizer to share 😓 next day we went for breakfast and most tables were busy while some tables were not being use but were wet and if the hotel is full why not have all tables ready? Some tables had reserved on them and while asking a waitress to please wiped down a table so we could have breakfast they were talking and said they had to remove the reserved on the tables cause they were not going to be used anymore. So we took the reserved table, instead of waiting on one of the wet ones to be wiped down. Lastly, I wish the had a robe in the room or some kind of robe service… Those would be amazing when coming out from the water 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very natural

Excelent Service!!
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Susana, Plymouth

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not properly clean, we found stuff from previous user. Furniture is old and in poor condition. The towels were very old and didn't have enough in our room or pool areas, do not provide hand towels. The toiletries are not enough and very poor quality. Our room was not adequately cleaned, as we discovered items left by the previous occupant. The furniture is outdated and in poor condition. The towels were very old, and there was an insufficient quantity in both our room and the pool areas. Additionally, hand towels were not provided. The toiletries were inadequate and of very poor quality. The price do not match the quality of this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

WALESKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful but the restaurant is very limit in their menue
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice please to spend a nice weekend, clean and beautiful view!!
Stayed 1 night in Feb 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Catalina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in great, awesome place
Stayed 1 night in Jan 2025

8/10 Good

FABIO

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Lilian

Liked: Amenities
I did an upgrade on my room thinking was better and NOT Should invest in renovating rooms and the smell in the was horrible.
Stayed 1 night in Dec 2024

6/10 Okay

Filipe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Room was clean however lacks essential amenities such as an hairdryer. We booked for 2 adults we had only two towels and they did not had robes for everyone in the hotel. We had to use the room towels for the pool. The hotel restaurant service missed our orders often.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lillian

Stayed 3 nights in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Dec 2024

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place, still needs improvement.

This place is very beautiful, however for the price it's not worth it.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice rooms and hot springs but derelict gym

It would have been helpful to know about exemption from taxes for foreign visitors instead of having to pay for the taxes and then applying for a refund at the airport. The family room was very comfortable but when we arrived the private pool was not filled and it took 5 hours to be ready. Despite being told the room was “ready” from 1pm. The “gym” was completely abandoned, dirty and unsafe. No dumbells (just empty racks), running machines with no plugs, electric cables exposed, one barbell with no clips, deflated medicine balls and exercise balls. A complete mess and unusable. Why they advertise they have a gym is beyond me. Awful.
Reception
Stayed 1 night in Dec 2024

4/10 Poor

Stephen

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not worth the price

Unless you stay in the executive part of the hotel your experience will be of a really out dated place
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Hiro

Stayed 2 nights in Nov 2024

4/10 Poor

Justin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked and paid through Expedia. When we arrived, the hotel charged us a bunch more money. We had the option (1) to pay the extra sum demanded, or (2) walk away and lose what we’d paid Expedia. We were tired and had no reservation elsewhere, so we chose option 1.
Stayed 1 night in Dec 2024

8/10 Good

LUZ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El baño de la cabaña, la nevera, la calidad de las toallas muy deficientes
Stayed 1 night in Dec 2024

4/10 Poor

juan

Business traveler
Liked: Property conditions & facilities, room comfort

Not so good.

Place was overall good. New management is terrible. Service is down, no regard for customer service. Check in was terrible. Those lobby folks have no customer service skills. Will not go back and will not recommend to others.
Stayed 1 night in Nov 2024

10/10 Excellent

Lina, Simi Valley

Liked: Amenities
Incredible property absolutely worth the drive!
Stayed 1 night in Nov 2024