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AC Hotel Palacio Universal by Marriott

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Palacio Universal by Marriott

Exterior
Reception
Standard Room, 2 Twin Beds, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace
Coffee service
Superior Room, 1 King Bed, Non Smoking | Living area | Flat-screen TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202
  • Estuary Marine Station
    1 min walk
  • Alameda da Praza de Compostela
    2 min walk
  • Centro Comercial A Laxe
    2 min walk
  • Vigo (VGO-Peinador)
    18 min drive

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Standard Room, 2 Twin Beds, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View

  • 301 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

NH Collection Vigo

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (545)
The price is $128
per night
$141 total
includes taxes & fees
Dec 8 - Dec 9
NH Collection Vigo

About this property

AC Hotel Palacio Universal by Marriott

4-star Vigo hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center. Housekeeping is available on request.
AC Hotel Palacio Universal by Marriott offers 69 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1012 square feet (94 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and multilingual staff.

AC Hotel Palacio Universal by Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
AC Hotel Palacio Universal by Marriott has a restaurant on site.
AC Lounge - This gastropub specializes in Mediterranean cuisine and serves lunch and light fare.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.60 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,012 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.60 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Hotel Palacio Universal by Marriott Hotel
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Hotel Vigo

AC Hotel Palacio Universal by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 278 reviews" "
Rating 8 - Good. 112 out of 278 reviews" "
Rating 6 - Okay. 23 out of 278 reviews" "
Rating 4 - Poor. 13 out of 278 reviews" "
Rating 2 - Terrible. 3 out of 278 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

OSCAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024

8/10 Good

Gilberto, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024

10/10 Excellent

LUIS S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sabine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott in Vigo
Excellent hotel, especially for the price. The hotel does not have a parking however there was one just across the street, very convenient, but very expensive. 30 euros overnight (!!)
Stayed 1 night in Nov 2023

10/10 Excellent

Ralph

Stayed 3 nights in Sep 2023

10/10 Excellent

linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

4/10 Poor

Benjamin

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff, lovely room with a great view of the water, close to tons of restaurants and shops
Stayed 2 nights in Oct 2022

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Nick

Stayed 1 night in Aug 2022

10/10 Excellent

R

Traveled with partner
Nice place and good location. Parking is extra and several blocks away. No issues, would stay here again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Joyce

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Vigo …. Pre-Camino
Our stay was great… Better than expected. Beautiful hotel. Super clean. Fantastically well located.
Stayed 1 night in Jun 2022

8/10 Good

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel, friendly staff, very clean, and comfortable bed. Off- site, paid parking isn't ideal, but that's the norm.
Stayed 1 night in May 2022

10/10 Excellent

Fernando

Stayed 1 night in May 2022

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Vigo!
Excellent hotel great location and facilities
Stayed 1 night in Feb 2022

8/10 Good

Jeffrey, Lake Balboa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but was very nice hotel and easy walk to everything. We were there at the start of the Christmas festival which was good and bad. Good because the hotel is next to the festival, but also bad being that close if you want to get some sleep, get an inside room. Overall hotel is great, staff was very nice and helpful. Room was nicely appointed, bed was comfortable, big tub in the bathroom if you need to soak. Would definitely stay here again.
Stayed 1 night in Nov 2021

10/10 Excellent

samuel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , good place in town , employees very friendly and hotel is fancy.
Stayed 2 nights in Oct 2021