Steigenberger Hotel Herrenhof

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Steigenberger Hotel Herrenhof

Exterior
Exterior
Junior Suite | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Massages
Staircase

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Spa

Explore the area

Map
Herrengasse 10, Vienna, Vienna, 1010
  • Hofburg Imperial Palace
    3 min walk
  • Spanish Riding School
    4 min walk
  • Burgtheater
    5 min walk
  • Vienna (VIE-Vienna Intl.)
    19 min drive

Room options

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Suite

  • City view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Terrace

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Steigenberger Hotel Herrenhof

4.5-star hotel in Innere Stadt
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and spa services.
Steigenberger Hotel Herrenhof offers 196 accommodations with espresso makers and safes. A pillow menu is available. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a 24-hour business center and 10 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in December 2020.

Steigenberger Hotel Herrenhof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and noon.
Béla Béla - This restaurant serves breakfast, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Languages

Arabic, English, French, German, Hungarian, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (EUR 45 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 36 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Béla Béla

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Designer stores
  • Piano
  • Shopping mall

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Area rugs in public areas
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per night
Cribs (infant beds) are available for EUR 55.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 36 for adults and EUR 18 for children
  • Covered valet parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 55.0 per night
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Steigenberger Herrenhof Wien
Steigenberger Herrenhof Wien Vienna
Steigenberger Hotel Herrenhof Wien
Steigenberger Hotel Herrenhof Wien Vienna
Steigenberger Hotel Wien
Steigenberger Hotel Vienna
Steigenberger Herrenhof Vienna
Steigenberger Hotel Herrenhof Wien
Steigenberger Hotel Herrenhof Hotel
Steigenberger Hotel Herrenhof Vienna

Steigenberger Hotel Herrenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 806 out of 1007 reviews" "
Rating 8 - Good. 146 out of 1007 reviews" "
Rating 6 - Okay. 30 out of 1007 reviews" "
Rating 4 - Poor. 16 out of 1007 reviews" "
Rating 2 - Terrible. 9 out of 1007 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Arun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable few days we stayed there. Staff were very helpful. The breakfast spread was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Kumazawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to this hotel by taxi, so I don't know about the transport links, but I think it's a good location to start sightseeing in Vienna right away. I arrived at night, but the bar behind the front desk was open, so I was able to have a meal and dessert. The chocolate homemade cake was delicious and went well with alcohol. The rooms were clean and well equipped.The service at the bar was great. I'd like to use it again.
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can‘t go wrong with Steigenberger.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmit

Liked: Property conditions & facilities
The staff couldn't find my Orbitz reservation, but they walked me to the bar, bought me a drink and had the isdue resolved quickly. They even upgraded my room in this stunning hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Meg

Stayed 2 nights in May 2024

10/10 Excellent

Mary

Stayed 3 nights in Sep 2024

10/10 Excellent

Lucille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was big and very nice. The hotel is located in a beautiful area, within walking distance to many sightseeing spots and also next to a metro station.
Stayed 3 nights in Aug 2024

6/10 Okay

Malcolm

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It is a lovely hotel in a great location. The staff is very friendly. Clean and safe. The only challenge was with the front desk. Upon arrival I was told that I had not paid in advance, which I had. That’s ok and was told it was taken care of, it was not, as when I checked out I was again told I owed money. Very frustrating. We also asked for a corkscrew that was to be sent to our room. After an hour we were told there were not any available. Also asked to arrange a taxi to depart early in the morning. The taxi was not ordered and we had to flag one down. All the staff were very friendly but we were frustrated
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Very nice building, updated suites with broken ítems (the shower is a hell of s story!!!) . Staff is unprofesional and not polite at all. The woman leading u to your breakast table is the most rude person u can think for that kind of job. Today she screamed at my sister (after 7 nights at the hotel) because she did not mention our room number, what I had already done. A boring breakast, not fresh made really. In the "supossed" Best Suite of the hotel there were wet towels in between the windows because of the rain. My advice: RUN as fast as u can from this place
Stayed 1 night in Sep 2024

10/10 Excellent

KATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought this hotel was wonderful!!! We had a corner room on the upper floor and it was beautiful!!! The other person in our group had a regular room that was not quite as grand feeling. The rooms and lobby and bar are beautiful. And the location is great if you like to be where you can walk to lots of things. There is a gym and spa in the hotel. If we return to Vienna we will stay here again.
Stayed 4 nights in Aug 2024

4/10 Poor

ELSA

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The hotel is in a great location and in a gorgeous building, rebuilt with kind of "grand chain non style" that make it looses a lot of charm. As an Architect design is one of the issues I value the most. Large Deluxe suite. But the well deserve 2 stars (going to one!) is the staff. The front desk are merely ok, after 6 consecutive nights and 7 days nobody ever asked if we were doing fine or could they improve anything. Mostly they did not even say "Hallo" or "Guten Morgen". Breakast is ok, every day the same offer with very poor bread and pastry. Hot omelettes ir so depens on who is working on ir. Most of the days they seem to be teaching young cooks how to do a proper eggs Benedict or omelette instead of taking care of your choice. Mine was supposed to include ham, cheese and mushrooms but only cheese was in it. Over burnt also. Every day the same lady maitre checked on paper and asked for our room number, not a word of welcome and she never seemed to realized we were coming back day after day. Most hotels (Even cheaper around Europeo) have tablets with your name and long of your stay to welcome u in a more personalized way. Must say a young tall lady with a pony tail was the exception to the rule. And the "BEST" at the end. You get two bottles of water (less than one Euro each ) at arrival. Never again although I asked because those are the rules!As to house keeping it's one of the worst I can think of. Last nights they refill body lotion with water and I got soaked.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yao

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Walkable to most of the old city. Very comfortable room and great service
Stayed 3 nights in Sep 2024

10/10 Excellent

Analia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Highly recommended.
Excellent. The location is great. Close to most inportant sites as well as pedestrian streets. The staff is very frienly and helpfull.
Stayed 4 nights in Sep 2024

10/10 Excellent

imisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Less than 1/2 block from Cafe Centeal, and 2 minutes walk to the Hofburg Palace
Stayed 2 nights in Sep 2024

10/10 Excellent

Modi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great breakfast. Great service. Highly recommended!
Stayed 3 nights in Sep 2024

8/10 Good

Laura, St. Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Heidi

Stayed 4 nights in Aug 2024

10/10 Excellent

Kaivalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, great service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Courtnie, Port Orchard

Liked: Amenities, property conditions & facilities
Beautiful hotel. Excellent location. Nice staff. Valet parking. Arrived at noon and was able to check in early. Comfortable bed. Clean modern hotel. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience all together. Will use again when I’m back in Vienna!
Stayed 1 night in Aug 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location! Walkable to everything in the city center and right next to a train station. The hotel was clean and comfortable. The AC worked well. The restaurant was decent. Staff was friendly. Would highly recommend!
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We enjoyed the location and the breakfast was excellent.
Stayed 2 nights in Aug 2024