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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

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Photo gallery for smartments Wien Hauptbahnhof

Relax in a stylish seating area with a sofa and ottoman, surrounded by bookshelves and a unique ceiling design.
Relax in a cozy space with two beds, a flat-screen TV, and a bedside table with a lamp.
SMARTments business offers a sleek, modern design with a curved glass facade and a striking exterior wall.
Relax in our stylish lobby, featuring a comfortable seating area, dining space, and natural views.
Welcome to our hotel lobby, featuring a comfortable seating area with a sofa and chairs, a long reception desk, and a decorative ceiling.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
$85
includes taxes & fees
Aug 12 - Aug 13

Explore the area

View in a map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Belvedere
    ‪8 min walk‬
  • Vienna State Opera
    ‪4 min drive‬
  • St. Stephen's Cathedral
    ‪5 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio

Relax in a cozy space with a neatly made bed, desk for work or dining, and a wall-mounted TV.

Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

Relax in a cozy space with two beds, a flat-screen TV, and a bedside table with a lamp.

Studio Twin

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio XL

Relax in a stylish space with a TV, bookshelf, and cozy seating area.

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Relax in a stylish space with a seating area, dining table, and large window offering a view of the outdoors.

Leonardo Hotel Vienna Hauptbahnhof

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1388)
$104 nightly
The price is $104 total
includes taxes & fees
Leonardo Hotel Vienna Hauptbahnhof

About this property

smartments Wien Hauptbahnhof

3-star aparthotel in Favoriten
Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hair dryer. Weekly housekeeping is available.
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Smartments Wien Hauptbahnhof features a vending machine, coffee/tea in a common area, and express check-in. Wireless Internet access is complimentary. This Vienna aparthotel also offers express check-out, a front-desk safe, and an elevator.

Smartments Wien Hauptbahnhof is a smoke-free property.

Languages

English, German

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1258 reviews
Rating 8 - Good. 441 out of 1258 reviews
Rating 6 - Okay. 122 out of 1258 reviews
Rating 4 - Poor. 39 out of 1258 reviews
Rating 2 - Terrible. 39 out of 1258 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location if you are using the Vienna Central Station as a travel hub, as you can catch both trains and long-distance buses from there. Three grocery stores close by. They provide a cooking hub, microwave, fridge, dishwasher and Nespresso machine, so it has everything you really need. Need is comfortable and the room is spacious. Check-in and check-out is all done online, and while some other reviewers found it problematic, I found it very easy and convenient. Communication (all online) is excellent. Would definitely stay there again.
Stayed 3 nights in May 2025

2/10 Terrible

Thanh

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dishwasher made some random noise when arrival into the hotel wouldn’t turn off. Fridge had leftover pork and someone’s meal smelt foul Towels for 5 days when they couldn’t dry out Just a heads up this place doesn’t have aircon so just like other people who complained about it being hot during sprint and summer. It will be hot it was warm during winter can’t imagine winter. As of this I would give this a more of a 1 over 5 stars. This should be more of an apartment over listed as a hotel on Expedia
Stayed 4 nights in Apr 2025

10/10 Excellent

F

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an efficiently organized, well-equipped apartment that delivered what it promised: a clean space with all you need. What a delight to find a small, but perfectly-formed dishwasher! Such a nice hidden surprise!
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, close to train station and other necessities. A pleasant walk or quick tram to central Vienna sites. My only concern would be the lack of air conditioning. It was fine in April but could feel too hot in the summer.
Stayed 7 nights in Apr 2025

8/10 Good

Minwei

Traveled with family
Liked: Amenities, property conditions & facilities
Everything is good, except for the cleanliness of bathroom and floor.
Stayed 2 nights in Apr 2025

8/10 Good

Yaote

Liked: Cleanliness, room comfort

Prepare ear plugs just in case

Hotel is clean and next to train station. Price is reasonable. The height of the room is the issue because the footstep of upper floor can be heard clearly. I had bad luck because the guest of my upper floor couldn’t stop walking until midnight.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Trevor

Stingy on the little things

Arrived for a 9 nights stay Told only one clean in the stay only one towel and in linen cupboard up the hallway, there was supposed to be extra towels but there was none For my nine night stay I had three coffees in my room When I asked about, could I get some extra coffees? They told me I could buy them in the foyer as the three copies were just a complimentary gift 3 coffees for nine nights and then expect you to buy more. I didn’t even have a price on them in the foyer. Just tap your card. It could’ve been two euros each.
Stayed 9 nights in Apr 2025

10/10 Excellent

Romeo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located accommodation near Vienna Central station. Room has kitchenette which makes it easy to heat/cook food. This is a self service hotel/apartment that makes check in a breeze when you have done all the online requirements before arrival. Hotel staff is available at certain times and are helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chihiro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Nasser

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not good no customer service
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, room comfort

Great place to stay to experience Vienna

This is a really reasonably priced and comfortable place to stay. It has super convenient access to public transport links, enabling quick journeys all across Vienna.
Stayed 3 nights in Mar 2025

8/10 Good

Dan, Moshav Lachish

Liked: Cleanliness, property conditions & facilities
Gr8 location, well organized room.
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
Very good experience
Stayed 5 nights in Mar 2025

8/10 Good

Libin

Liked: Cleanliness, property conditions & facilities
Good and nice clean property. But no shampoo.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Centrally located
Stayed 4 nights in Feb 2025

8/10 Good

Reihaneh

Business traveler
Liked: Cleanliness, property conditions & facilities
The property is just a short walk from the tube station, making it easy to reach the city centre. The room was clean and well-equipped for long stays, with a stove and dishwasher adding to the convenience. However, there were a couple of minor drawbacks—the phone in the room wasn’t working, and no toothbrush or toothpaste was provided. Despite these small issues, the overall experience was great for the price. Would recommend!
Stayed 4 nights in Feb 2025

8/10 Good

Mehmet Said

Liked: Cleanliness, room comfort

Nice location

The hotel was very close to city transportation that mean walking distance 5 min. It was close to restaurants and shopping malls. It had super nice location. Our bed wasn’t comfortable but it’s ok.
Stayed 3 nights in Feb 2025

8/10 Good

Timothy Edward

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2025

8/10 Good

Gareth

Traveled with group
Liked: Cleanliness, room comfort

Convenient and friendly.

The lady at reception was excellent. She was friendly and professional and welcoming. The facilities were in great condition, and it is in a very handy location near the Hauptbahnhof. The only real downside for a modern building was the lack of any air or ventilation control other than the window.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A good property to stay . Very close to the central station.
Stayed 1 night in Feb 2025

6/10 Okay

Bradley

Business traveler
Disliked: Cleanliness
Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.
Stayed 1 night in Jan 2025

8/10 Good

Jennie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only once did we see an employee sitting behind the front desk. No one was around when we needed them. If you need to check out of a hotel elsewhere in the city and then move over to Smartments, your luggage might just have to sit unattended in the lobby if you can’t reach anyone on the phone. I won’t stay here again due to the limited hours of expected front desk availability, let alone the actual nearly non-existent availability of hotel staff.
Stayed 7 nights in Dec 2024

6/10 Okay

Nino

Stayed 11 nights in Dec 2024