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Novotel Wien Hauptbahnhof

4.0 star property

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Photo gallery for Novotel Wien Hauptbahnhof

Meeting facility
Fitness facility
Property amenity
Business center
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Canettistrasse 6, Vienna, 1100
  • Belvedere
    ‪6 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Family. 2 adults + 1 child)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room (Family. 2 adults + 1 child)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 Double Bed, Mobility Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Family. 2 adult + 2 children)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room (Family. 2 adult + 2 children)

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Ibis Wien Hauptbahnhof

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1003)
The price is $106
per night
$120 total
includes taxes & fees
Apr 20 - Apr 21
Ibis Wien Hauptbahnhof

About this property

Novotel Wien Hauptbahnhof

4-star Vienna hotel, connected to a shopping center in Favoriten
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Wien Hauptbahnhof offers 266 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Novotel Wien Hauptbahnhof features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 9989 square feet (928 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and an arcade/game room. Onsite parking is available (surcharge), along with a car charging station.

Novotel Wien Hauptbahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
THE FLAVE of Vienna - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

renjith

Stayed 1 night in Jan 2025

8/10 Good

Jie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice breakfast.

8/10 Good

Nir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, clean and nice room. Very quiet. The best is the location, very easy transportation and you get the hop on hop off buses close to it. Was great
Stayed 4 nights in Dec 2024

2/10 Terrible

Jonathan

Stayed 3 nights in Dec 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth money and good location
Hotel staff were very friendly and helpful. Amazing food and breakfast. I ordered dinner in hotel and food was excellent. The only inconvenience I had a very soft mattress, which was not as I used to sleep. The rest is good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sevinj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, location was perfect to access central station and metro
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We stayed at this hotel for a single night B&B City Break. The room was spacious and comfortable. The hotel was exceptionally clean and appeared to be a mixture of Tourists and Business Professionals staying as guests. The breakfast menu choice and food quality was very good. The Hotel is right next to the main Train Station so easy to access from the airport train and then on our departure train to Budapest. Was also very easy to access the Christmas Markets from the nearby tram stop. Staff were all very welcoming and helpful. Highly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

6/10 Okay

Weiqing

Traveled with family
Liked: Cleanliness, amenities
Transport station is cross the road, 10 minutes to get in city centre via tram or underground. However, hotel has no information about tourist attractions, only a map in reception. No booklet for hotel service in room, no idea the reception contact number. I don’t think there is telephone in my room. Breakfast has pancake machine, but no toaster. Very clean hotel, unfortunately, could not have included breakfast, as my trip to Budapest pick up time at 6:27am, and staff would not allow me make a cup of coffee, as they start at 6:30am. Friendly to younger children, play room available next to dining room. There are few nice restaurants near by for local, and shops cross the road attached to train station. Supermarket close at 8pm.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property. The room was quite nice. The best part was the location directly across the street from the train station. We arrived, walked across the street, dropped off our bags, and were immediately ready to start enjoying Vienna. The hotel also had many food options conveniently available as soon as you walk in the lobby. The front desk made checking in and out very quick and easy as well. I would 100 percent recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Novotel went above and beyond when our booking at another hotel went wrong. There were no rooms available for our first night so they kindly let us bed down in the lounge for the night and use the facilities. We booked in straight away for the second night. We had a fantastic nights sleep after our not so perfect first night. We were then able to leave our bags until the early hours of the next day, as we were going to a concert and then going to the airport. It is in a great location too, just next to a very reliable train and metro station. We will definitely stay here again if we come back to Vienna.
Stayed 1 night in Dec 2024

10/10 Excellent

Meyranie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay and highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurinderjeet

Traveled with group
Everything was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

marilou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 star rating except for the housekeeping, i noticed she used the towel to wipe the glass door of shower and floor. Bath Towels should not be used for cleaning /wiping.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard, Portland

Around the corner from the main train station. Took OBB train from airport to and from hotel. It was a connecting flight from Berlin to Boston with a 16 hour layover. This hotel had a free mini bar in room and a free breakfast on my plan. If I go back to Vienna I will definitely stay here!
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service can only be ordered with an app, which was not working. The restaurant only served pizza because they were busy with a convention. Staff was friendly. Noce breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

ChiaYing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

VLADIMIR

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Ghazwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, small room, excellent breakfast, easy to access trains and underground
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was fantastic but the most critical thing for me is the bed and temperature. The room was unbearably warm and was told that since it was October the A/C was no longer functioning. Strange. The room felt like an oven and as a result the stay was unsatisfactory.
Stayed 1 night in Oct 2024

10/10 Excellent

Duane

Stayed 2 nights in Oct 2024