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Novotel Wien Hauptbahnhof

4.0 star property

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Meeting facility
Meeting facility
Standard Room (Family. 2 adults + 1 child) | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Meeting facility
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Housekeeping

Explore the area

Map
Canettistrasse 6, Vienna, 1100
  • Belvedere
    ‪5 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • St. Stephen's Cathedral
    ‪4 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Family. 2 adults + 1 child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room (Family. 2 adults + 1 child)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Mobility Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Executive Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Family. 2 adult + 2 children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room (Family. 2 adult + 2 children)

  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Lobby

Leonardo Hotel Vienna Hauptbahnhof

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1153)
$101 nightly
The price is $101 total
includes taxes & fees
Leonardo Hotel Vienna Hauptbahnhof

About this property

Novotel Wien Hauptbahnhof

4-star Vienna hotel, connected to a shopping center in Favoriten
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Novotel Wien Hauptbahnhof offers 266 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Vienna hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Wien Hauptbahnhof features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 9989 square feet (928 square meters) include conference space. This Vienna hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Novotel Wien Hauptbahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
THE FLAVE of Vienna - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space
  • Business center

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and bed, hot shower, nicely decorated, welcoming atmosphere, friendly and very helpful staff. Very convenient if you want to be near the station.
Stayed 1 night in Jan 2025

10/10 Excellent

Toujin

Stayed 2 nights in Feb 2025

8/10 Good

Christoforos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The breakfast was excellent with many options and the staff were very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Shin Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Jan 2025

10/10 Excellent

Shin Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to train station, very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Muhinda

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very clean
Stayed 2 nights in Jan 2025

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice for family

Amazing location, very helpful and friendly staff. Room was serviced everyday. The parking underground and secure. Walking distance to public transport and belvedere palace.
Stayed 3 nights in Dec 2024

10/10 Excellent

Renan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Markets

So convenient right across the street from HBH Wien! We were very comfortable there and service was friendly! We loved visiting the Christmas Markets and also the concert in Stephansdom!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new and the bed is comfortable！The food at the restaurant is reasonably priced and extremely delicious.
Stayed 3 nights in Dec 2024

10/10 Excellent

renjith

Stayed 1 night in Jan 2025

8/10 Good

Jie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice breakfast.

8/10 Good

Nir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, clean and nice room. Very quiet. The best is the location, very easy transportation and you get the hop on hop off buses close to it. Was great
Stayed 4 nights in Dec 2024

2/10 Terrible

Jonathan

Stayed 3 nights in Dec 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Worth money and good location

Hotel staff were very friendly and helpful. Amazing food and breakfast. I ordered dinner in hotel and food was excellent. The only inconvenience I had a very soft mattress, which was not as I used to sleep. The rest is good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sevinj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, location was perfect to access central station and metro
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We stayed at this hotel for a single night B&B City Break. The room was spacious and comfortable. The hotel was exceptionally clean and appeared to be a mixture of Tourists and Business Professionals staying as guests. The breakfast menu choice and food quality was very good. The Hotel is right next to the main Train Station so easy to access from the airport train and then on our departure train to Budapest. Was also very easy to access the Christmas Markets from the nearby tram stop. Staff were all very welcoming and helpful. Highly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

6/10 Okay

Weiqing

Traveled with family
Liked: Cleanliness, amenities
Transport station is cross the road, 10 minutes to get in city centre via tram or underground. However, hotel has no information about tourist attractions, only a map in reception. No booklet for hotel service in room, no idea the reception contact number. I don’t think there is telephone in my room. Breakfast has pancake machine, but no toaster. Very clean hotel, unfortunately, could not have included breakfast, as my trip to Budapest pick up time at 6:27am, and staff would not allow me make a cup of coffee, as they start at 6:30am. Friendly to younger children, play room available next to dining room. There are few nice restaurants near by for local, and shops cross the road attached to train station. Supermarket close at 8pm.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property. The room was quite nice. The best part was the location directly across the street from the train station. We arrived, walked across the street, dropped off our bags, and were immediately ready to start enjoying Vienna. The hotel also had many food options conveniently available as soon as you walk in the lobby. The front desk made checking in and out very quick and easy as well. I would 100 percent recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Novotel went above and beyond when our booking at another hotel went wrong. There were no rooms available for our first night so they kindly let us bed down in the lounge for the night and use the facilities. We booked in straight away for the second night. We had a fantastic nights sleep after our not so perfect first night. We were then able to leave our bags until the early hours of the next day, as we were going to a concert and then going to the airport. It is in a great location too, just next to a very reliable train and metro station. We will definitely stay here again if we come back to Vienna.
Stayed 1 night in Dec 2024