See all properties

Hotel Mercure Wien Zentrum

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Zentrum

Sports facility
Breakfast, lunch and dinner served
Exterior
Privilege, Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Fleischmarkt 1a, Vienna, Vienna, 1010
  • St. Stephen's Cathedral
    ‪4 min walk‬
  • Stephansplatz
    ‪5 min walk‬
  • Vienna State Opera
    ‪14 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Queen Bed

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • City view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Breakfast, lunch and dinner served

Mercure Vienna First

  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (732)
The price is $268
per night
$301 total
includes taxes & fees
May 15 - May 16
Mercure Vienna First

About this property

Hotel Mercure Wien Zentrum

4-star hotel in Innere Stadt
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and concierge services. Housekeeping is available on request.
Hotel Mercure Wien Zentrum offers 105 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Mercure Wien Zentrum is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, French, German, Greek, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (EUR 32 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 395 out of 1002 reviews
Rating 8 - Good. 483 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, free minibar containing soft drinks and water.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kurtis

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Surprisingly quiet considering that it's close to everything. Great room, comfortable bed but room was on the smaller side (as expected in Europe). Shower was good with a rain shower head. Clean room, nice service. Stayed over new year's and housekeeping gave us chocolates and prosecco for new year's eve, which was a nice touch. No iron in the room, you have to access it in another floor, which was a little inconvenient. Lots of shopping and restaurant options around. About 5 minutes walk to Stephansplatz. Close to metro stations, very convenient. Overall, excellent hotel and would stay again.
Stayed 5 nights in Dec 2024

4/10 Poor

Taylor

Disliked: Staff & service, property conditions & facilities
Good location, everything else is super small
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2024

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Stayed 4 nights in Dec 2024

10/10 Excellent

AMOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

ninon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpfull and caring about my confort. I had a bad experience with a taxi driver from the airport who dropped me to the wrong hotel and asking for cash instead of credit card. When I left 4 days later The hotel paid my taxi to the train station. Thank you so much!
Stayed 4 nights in Oct 2024

10/10 Excellent

Yuriy, Parsippany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2024

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The area is good, walk 5 mins to great area of Stephenplatz. Room is small but adequate size for location however no shelves to put clothes. New decor and lovely bathroom but carpet looks old. No secure WiFi and very spotty coverage in room. Expensive bar and restaurant compared to others. Overall fine for price we paid - nothing majorly wrong.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacinta

Stayed 1 night in Aug 2024

4/10 Poor

Andrew, Fleet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Small room, dirty stained carpet, poor quality bedding, damaged shower head (split pipe), mould in shower.
Stayed 3 nights in Jul 2024

8/10 Good

Nidal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

sophie

Traveled with family
Liked: Cleanliness, staff & service

Easter in Vienna

Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 2 nights in May 2024

10/10 Excellent

Gill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Good location and excellent staff.
Stayed 3 nights in May 2024

4/10 Poor

Jason

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location - Excellent - Very close to the city centre Staff - Friendly - Apart from checkout (paid no attention to the response of ‘how was your stay’, followed by head shaking and grinning as if our feedback was worthless). Maintenance of Building - Incredibly Poor (lift broken, air con broken, beds awful, heating broken, paper thin walls and doors). The location was fantastic, but for the price paid, we expected better, prepare for some sleepless nights!
Stayed 4 nights in Apr 2024

10/10 Excellent

Marissa

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Stayed 6 nights in Mar 2024

10/10 Excellent

sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break hotel

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
Stayed 3 nights in Mar 2024

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location. Clean, efficient and friendly hotel. Room was a decent size with good facilities.
Stayed 2 nights in Mar 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
Stayed 2 nights in Mar 2024