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Hotel Josefshof am Rathaus

4.0 star property

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Photo gallery for Hotel Josefshof am Rathaus

Lobby
Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby sitting area
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Vienna Christmas Market
    ‪7 min walk‬
  • Hofburg Imperial Palace
    ‪11 min walk‬
  • Vienna State Opera
    ‪17 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room (Wiener Klassik)

Standard Room (Wiener Klassik) | Living area | 55-inch LED TV with premium channels, TV

Standard Room (Wiener Klassik)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room (Wiener Elégance)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Hotel Josefshof am Rathaus

4-star hotel in Josefstadt
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Josefshof am Rathaus is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
BAR - Onsite bar.
24-hour room service is available.

Languages

Bosnian, Bulgarian, Croatian, Czech, English, French, German, Hungarian, Italian, Romanian, Russian, Serbian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 29 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • BAR

Things to do

  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Built in 1903
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Hotel Josefshof am Rathaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive well appointed hotel. Friendly staff. Everything suited our needs. Modern bathrooms. The only meal available was breakfast but that was available until 12.00. Close to city centre and major tourist attractions. I highly recommend it.
Stayed 3 nights in Jan 2025

8/10 Good

Karen Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very quiet and near transport links.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dynara

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are amazing!
Stayed 5 nights in Dec 2024

2/10 Terrible

Olga

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews, but our experience at this hotel was so appalling that I feel compelled to share it. We booked a Deluxe Room at this hotel, the only option available at the time. We were traveling with a small child, which has never been an issue at any other hotel we’ve stayed at (and we travel frequently). However, upon arrival, our nightmare began, we were humiliated by the receptionist and manager, who aggressively claimed we couldn’t stay with a child in the room. We offered to share one bed, pay extra, or add an extra bed, but the manager refused, even saying our child "can stay on the street." After a long and humiliating ordeal, during which our child was in tears, we were allowed to stay for one night but were told we’d be kicked out the next morning with no refund. The manager followed through, forcing us to book another hotel at our expense and insisting the room was non-refundable—even though we didn’t cancel the booking, he did. How would that even apply? Attempts to resolve this were met with threats to call the police. The treatment we received was inhumane and utterly unprofessional. I cannot understand why the manager behaved this way or why he felt the need to ruin our holiday. The hotel’s behaviour was unprofessional, inhumane, and unacceptable. Avoid this place at all costs.

10/10 Excellent

Carson

Stayed 3 nights in Dec 2024

8/10 Good

Shane, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Georgy at the front desk is a gem! Tasty breakfast with fresh squeeze orange juice, fresh cut meets, lotsa jams, a coffee machine with lotsa options, champagne during Christmas. Loved it! Common areas areas are non existent. Rooms were tiny!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Dimitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Excellent hotel, quiet street, great location, wonderful breakfasts, very good room, friendly staff, good service
Stayed 6 nights in Dec 2024

8/10 Good

Deepak

Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola, Pulborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Maya, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location! 15 minute walk to all tourist attractions. Friendly and helpful staff and clean accommodation. Would definitely recommend!
Stayed 7 nights in Dec 2024

8/10 Good

Elio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

ZIwen

Stayed 2 nights in Dec 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gemelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel and prime spot for enjoying the winter festivities in Vienna! Staff was very kind and helpful as they provided a map of the city, metro guide and even winter market guide. Super accommodating. Would stay here again if in Vienna!
Stayed 4 nights in Dec 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went for the Christmas Markets and had a great time. My room was nice, on the 5th floor with only a view of the other units
Stayed 4 nights in Dec 2024

10/10 Excellent

Khaled, Providence

Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin Thomas

Stayed 3 nights in Dec 2024

6/10 Okay

Jami

Stayed 4 nights in Dec 2024

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel in a good central location. Staff were very helpful and friendly. Rooms extremely comfortable 😀
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Doreen Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and comfortable hotel with friendly staff and an excellent breakfast. Good location in a quiet street. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirstie Mary, Aberdeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel close to central Vienna, friendly helpful staff, excellent t breakfast buffet. Short walk to the Xmas market and lots of the main attractions
Stayed 4 nights in Dec 2024