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Arthotel ANA Gala

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arthotel ANA Gala

Exterior
Lobby
Family Room | Minibar, in-room safe, individually decorated, individually furnished
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast available
  • Housekeeping
  • Pet friendly

Explore the area

Map
Viriotgasse 5, Vienna, Vienna, 1090
  • University of Vienna
    3 min drive
  • Rathaus
    4 min drive
  • Rathausplatz
    4 min drive
  • Vienna (VIE-Vienna Intl.)
    28 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, individually decorated, individually furnished

Family Room

  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Prize by Radisson, Vienna City

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (750)
The price is $143
per night
$161 total
includes taxes & fees
Dec 12 - Dec 13
Prize by Radisson, Vienna City

About this property

Arthotel ANA Gala

3-star hotel in Alsergrund
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
Arthotel ANA Gala offers 45 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Arthotel ANA Gala is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Filipino, French, German, Hungarian, Romanian, Russian, Serbian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 19 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arthotel ANA Gala Hotel Vienna
Arkadenhof Hotel
Arkadenhof Vienna
Arthotel ANA Gala Hotel
Hotel Arkadenhof Vienna
Arkadenhof Hotel Vienna
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel Vienna

Arthotel ANA Gala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 126 out of 384 reviews" "
Rating 8 - Good. 158 out of 384 reviews" "
Rating 6 - Okay. 61 out of 384 reviews" "
Rating 4 - Poor. 25 out of 384 reviews" "
Rating 2 - Terrible. 14 out of 384 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sandra, Alexandria

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
Céntrico, pero no tenían parking, que estaba incluido en la recervacion.
Stayed 2 nights in Aug 2024

4/10 Poor

Amir

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning did not work before us and I am sure after us too. NO
Stayed 2 nights in Aug 2024

2/10 Terrible

VASYL

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC not working for 2 nights when temperature was over 35 celsius
Stayed 2 nights in Aug 2024

8/10 Good

David Paul John Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with the room just a little dated. Breakfast was a good buffet with enough to set you up for the day. Staff were friendly. Cant complain for the price.
Stayed 8 nights in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Decent location, a maximum of 2 public transports away from the main attractions/centre of Vienna. Hotel is clean and very nice staff. Rooms were decent enough too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolina

Stayed 1 night in Jul 2024

8/10 Good

Tessa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Jessie

Traveled with family
Disliked: Staff & service, property conditions & facilities
We arrived to this hotel, check in was speedy and all started well. We left for lunch and returned to find that the AC was not working, I went to check to the front desk since no one answered the phones. They failed to notify us that the AC went down. We were assured that it was back up we waited with no change, and I was traveling with a child. We continued to wait, but anyone in their right mind would not keep a child in a hot room during a heat wave. I attempted to cancel with Expedia and the hotel before the deadline, and they failed to assist us. We left and found another hotel that was able to accommodate us. When asked why they didn't answer the phone, the clerk claimed that he was the only one and could not deal with the phones and deal with guests checking in. I was hopeful for this location, but it was a let-down, and so was Expedia in handling our unique and stressful situation.
Stayed 4 nights in Jun 2024

6/10 Okay

Nagar, Shrewsbury

Disliked: Property conditions & facilities
During the last 2 days,, the LIFT was broken and we were on the 4th floor. We were not told that it was going to be shut own. We are 75 years old. This was very dangerous for us considering our age to go up and and down four floors .... and also bring all our luggage by ourselves. Nobody was there to assist us. They did not have bellhops. WE WOULD LIKE A REFUND FOR THE LAST TWO NIGHTS OF STAY.
Stayed 4 nights in Jun 2024

4/10 Poor

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Who rated this 4 star ?
Property is extremely dated, I felt as if I’d stepped back into the early 80’s. The walls were dirty, there were holes in the net curtains, the window blinds were bend, and to top it off there was construction right outside our window, causing the room to vibrate. The air conditioning barely functioned, but after now having read a previous recent review we were grateful for that ! There was no in room safe, and the mini bar was an empty fridge, also no coffeemaker or kettle. We were extremely disappointed in such a beautiful city. I’m still blown away how this got a 4 star rating, I’ve truthfully stayed in nicer 2 stars with more amenities …. And would hate to think of people traveling far for this, it was my mistake, but others be advised.
Construction on the hotel
Dirt line above the bed
Cracked bathroom countertop in several places
Window blinds
Stayed 4 nights in Jun 2024

6/10 Okay

MANUEL

Disliked: Cleanliness, property conditions & facilities
Front desk closes at 11:00 pm. Not convenient
Stayed 1 night in Jun 2024

4/10 Poor

soheil

not ok
Stayed 3 nights in Jun 2024

2/10 Terrible

Sam

Traveled with group
Disliked: Staff & service, property conditions & facilities
Do not stay here. Way overpriced and the staff was awful. We had multiple nights of no AC. It was 85 in the room and unbearable to inhabit. They told us they would fix the AC and promised a different room if it couldn’t be done. The maintenance person didn’t fix it and the hotel clerk rented out our room to someone else. When I asked another hotel clerk why this happened he said his colleague lied to us because he knew he wouldn’t be on shift when we returned to the hotel. Could not believe he was that forward in admitting his coworker deceived a guest and did not care about us losing the room. Windows didn’t open so Neither of us slept. Coffee machine was breaking on and off in the lobby. Hoping management reads this and refunds us. The hotel failed to fulfill its end of the bargain by providing a habitable room for us
Stayed 2 nights in Jun 2024

8/10 Good

Shailranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located.
Stayed 2 nights in May 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very nice and helpful staff. Restaurant near the hotel was really good and service was awesome.
Stayed 1 night in Jun 2024

4/10 Poor

Igor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is convenient, close to the subway and public transportation. However, the hotel is old and poorly maintained. Housekeeping starts talking loudly early in the morning, and people slam doors all night. We couldn't sleep at all. Very disappointed.
Stayed 4 nights in May 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was under construction with a lots of noise. Very discouraging.
Stayed 6 nights in May 2024

6/10 Okay

Catherine Rosemary

Liked: Cleanliness, staff & service
Decor in room a little tired, door handle on wardrobe missing, fire door in corridor handles fell off. Bedroom door difficult to open initially. Air conditioning not working properly. Insufficient table space in room for 2 people. Bathroom well appointed but a little cramped. Hotel staff courteous and helpful.
Stayed 4 nights in May 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Iko-ei-Ojo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, friendly staff. Public transport to city centre very close to hotel, easy and quick.
Stayed 2 nights in May 2024

10/10 Excellent

Emad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Arthotel ANA Gala in Vienna. We arrived at the hotel quite late and the hotel out of ours support was already aware of our late arrival and checked us in over the phone. The room was nice and clean. The hotel is a few stops away from the Vienna central and it's close to the D tram link and U6 metro line.
Stayed 3 nights in May 2024

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large, the showersoap and shampoo was very good quality. We enjoyed the restaurabt at the hotel after a long day visiting Rome and was able to relax.
Stayed 3 nights in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was overall quite good. It is a bit old and some things should get some updating such as not the greatest lightning by the elevators. Other than that no complaints would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Khatija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links in and out of the city very clean and lovely decor. Access to coffee and drinks machine anytime as not refreshments in room but to be honest the machine drinks were lovely as coffee is freshly grounded
Stayed 3 nights in Feb 2024

6/10 Okay

Marta

Traveled with family
Liked: Staff & service
Nice stay
Hotel is located within 30-min walk to the centre. We had a family room which was big and comfortable and have availed the early check in. Reception staff very accommodating. Minus for plastic cups and lack of toiletries, only 2in1 shower gel.
Stayed 2 nights in Jan 2024