6/10 Okay
Antonios
Traveled with partner
Nov 2, 2024
Liked: Cleanliness
We stayed at the hotel for 4 nights.
We liked very much the gym and the wellness area (clean, good temperature, excellent layout of the free weights and machines, abundance of cold water and towels).
We liked very much the view of the room and the air conditioning was perfect.
We did not like the layout of the room: the bathroom wash basin area is in the same space with the bed area. The toilet area had a glass door with almost no privacy when someone was using the toilet. The same with the shower. Completely impracticable for us.
We did not like the fact that the reception never picked up the phone when we called (3 times all in all). One of those times we wanted to ask about the fire alarm that we heard in the hotel but no one was answering. So, I had to get the hotel number from the internet and call then from my phone. Then they replied.
We did not like that the housekeeping was not replacing the earbuds, the Kleenex towels and similar consumables when empty but only when we asked.
We did not like that we could hear very clearly the steps of people walking for hours, most probably from the room above us. We thought that the rooms were sound proof.
We did not like that the expresso machine was Ipperespresso and we had to use only the pods that the housekeeping provided. Nespresso is the choice of most luxurious hotels.
We did not like that there was not a hardcopy room service menu in the room. There was one on the TV menu but it was very difficult
Antonios
Stayed 4 nights in Oct 2024