The Vic, Ascend Hotel Collection

4.0 star property

Choose dates to view prices

Photo gallery for The Vic, Ascend Hotel Collection

Lobby
Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, individually decorated
Exterior
Breakfast area
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria Fisherman's Wharf
    ‪8 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 340 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(74 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Vic, Ascend Hotel Collection

Hotel in Burnside
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
The Vic, Ascend Hotel Collection offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Vic, Ascend Hotel Collection features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1400 square feet (130 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, RV/bus/truck parking, and pool umbrellas. Complimentary self parking is available on site.

The Vic, Ascend Hotel Collection is a smoke-free property.

Flody's Diner - Onsite diner.
Hecklers Bar and Grill - This bar specializes in American cuisine and serves dinner only. Open daily.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flody's Diner
  • Hecklers Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (1,400 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 37534

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

The Vic, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 858 out of 1380 reviews
Rating 8 - Good. 341 out of 1380 reviews
Rating 6 - Okay. 111 out of 1380 reviews
Rating 4 - Poor. 38 out of 1380 reviews
Rating 2 - Terrible. 32 out of 1380 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Zhilin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall worthy
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our front desk person was exceptionally friendly and informative. We were upgraded to accomodate another reservation which she called us in advance to ask. Love the lobby! Fun games room and common spaces. Will likely be staying here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Sadye

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, so was all the staff. So much to do for the kids.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay at The Vic. The ping pong table and foosball table kept my family happy - nice to have something to do. Check in and out was quick. Pub downstairs had decent food. I will happily stay at this location the next time we are in Victoria.
Stayed 1 night in Mar 2025

10/10 Excellent

EDLYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sfaff is so friendly and kind.
Stayed 1 night in Mar 2025

10/10 Excellent

Asra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with professional staff
Stayed 1 night in Mar 2025

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garbage wasn’t cleared from my room daily but overall a great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Lily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Victoria very often and this hotel has never let me down always my number one choice! The hotel itself has lots of activities available along with a great restaurant and bar attached. The staff are always extremely friendly and helpful as well! Will definitely be back :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Django

Stayed 1 night in Mar 2025

10/10 Excellent

Leizel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gym, games and the pub. A hot tub would have been nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmad

Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Stayed 2 nights in Mar 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and I got un upgrade to a suite !
Stayed 1 night in Mar 2025

8/10 Good

peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernd

Stayed 1 night in Mar 2025

8/10 Good

richard

Stayed 1 night in Mar 2025

10/10 Excellent

Jasdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful room. Willndef come back and also recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Treasa

Beds were comfortable but I found the lighting of the building and rooms a little harsh.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bernd

Stayed 1 night in Mar 2025

2/10 Terrible

Omar

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was clean. However, the guests at the hotel were blaring music until late and cooking exotic dishes with the door open, which, with their body odor, stunk up the entire hallway. They were watching TV so loud I could hear it in my room, starting at 4am. I knocked on their door, but they didn't care. On the plus side, it was Indian music and Indian food, which can be fun, and it's nice to maybe learn a new language but at these volumes and while I'm trying to sleep, it was not welcome. The same guests were on their cell phones in the hallway, walking up and down speaking full blast while slamming their doors. I got no sleep. The front desk tried to stop it, but they were unable to. I got this disturbance from the person across, to the left and to the right. I was so tired I, I couldn't show up to work and took the day off. As well, the blackout curtains did not work. Finally, the room was so tech filled that the owners forgot we come here to sleep, not stare at blinking lights. When I turned the lights off, I felt like I was in a videogame. Seriously guys, I don't need the mirror to communicate with my cell phone. I need sleep, not a tech convention. Get real and please screen your guests or ask them to leave if they make the stay for others unbearable. I will not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025