The Vic, Ascend Hotel Collection

4.0 star property

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Experience the contemporary lobby with a spacious layout, featuring a reception desk, cityscape artwork, and high ceilings.
Relax in a spacious room with a large bed, desk, and flat-screen TV.
Relax by the pool surrounded by lounge chairs and umbrellas.
Experience the sleek, contemporary design of this hotel, featuring expansive windows and balconies.
Relax in a stylish lounge area with leather seating and wooden tables, perfect for individual or group activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria Fisherman's Wharf
    ‪8 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 340 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(79 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Vic, Ascend Hotel Collection

Hotel in Burnside
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
The Vic, Ascend Hotel Collection offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Vic, Ascend Hotel Collection features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1400 square feet (130 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, RV/bus/truck parking, and pool umbrellas. Complimentary self parking is available on site.

The Vic, Ascend Hotel Collection is a smoke-free property.

Flody's Diner - Onsite diner.
Hecklers Bar and Grill - This bar specializes in American cuisine and serves dinner only. Open daily.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flody's Diner
  • Hecklers Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (1,400 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 37534

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

The Vic, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 872 out of 1409 reviews
Rating 8 - Good. 348 out of 1409 reviews
Rating 6 - Okay. 117 out of 1409 reviews
Rating 4 - Poor. 39 out of 1409 reviews
Rating 2 - Terrible. 33 out of 1409 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

William B

Business traveler
Disliked: Room comfort
Lighting way too bright
Stayed 5 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the property. The lounge area is a neat idea.
Stayed 1 night in Mar 2025

10/10 Excellent

Shuozhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of noise in the parking lot from construction next door during day and bar patrons at night but all around, a good stay. Clean comfortable room. Friendly staff.
Stayed 2 nights in Apr 2025

8/10 Good

Kulvir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Stayed 4 nights in Mar 2025

10/10 Excellent

Jami

Stayed 1 night in Mar 2025

8/10 Good

Diana Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Very friendly staff, clean and good location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from when we walked in the door to the restaurant and the house cleaning staff were excellent and extremely helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Luzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2025

8/10 Good

William

Business traveler
Liked: Staff & service, amenities
long black hair in various locations in the room
Stayed 3 nights in Apr 2025

6/10 Okay

Yan

Liked: Staff & service, property conditions & facilities
The rooms ar
Stayed 1 night in Mar 2025

10/10 Excellent

mathew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great time - will be back

was awesome, staff was very friendly and there is a lot of options for a very good price.
Stayed 3 nights in Apr 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service
The room was clean, the bed was very comfortable, they had breakfast dining at the premises, great games room with huge screen and table games. Staff was friendly. Enjoyed our stay
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 2 nights in Mar 2025

10/10 Excellent

Fung Ha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Apr 2025

10/10 Excellent

Jameson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

jodi

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Zhilin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall worthy
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our front desk person was exceptionally friendly and informative. We were upgraded to accomodate another reservation which she called us in advance to ask. Love the lobby! Fun games room and common spaces. Will likely be staying here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Sadye

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, so was all the staff. So much to do for the kids.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay at The Vic. The ping pong table and foosball table kept my family happy - nice to have something to do. Check in and out was quick. Pub downstairs had decent food. I will happily stay at this location the next time we are in Victoria.
Stayed 1 night in Mar 2025