The Oswego Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Oswego Hotel

Breakfast, lunch, dinner served; garden views
Basic Studio Suite, 1 Queen Bed | Hypo-allergenic bedding, down comforters, desk, iron/ironing board
Suite, 2 Bedrooms | Private kitchen | Microwave, stovetop, dishwasher, coffee/tea maker
Reception
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Room service
  • Bar
  • Pet friendly
  • Breakfast available
  • Gym

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Legislative Assembly of British Columbia
    ‪4 min walk‬
  • Victoria Harbour
    ‪4 min walk‬
  • Fisherman's Wharf Park
    ‪6 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪13 min walk‬

Room options

Basic Studio Suite, 1 Queen Bed

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Bedroom

  • 602 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom

  • 602.8 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 796 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

The Oswego Hotel

4-star hotel in James Bay
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Oswego Hotel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. This Victoria hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

The Oswego Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Bar500 - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar500

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 20 per day
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 969 out of 1306 reviews" "
Rating 8 - Good. 244 out of 1306 reviews" "
Rating 6 - Okay. 64 out of 1306 reviews" "
Rating 4 - Poor. 21 out of 1306 reviews" "
Rating 2 - Terrible. 8 out of 1306 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend the Oswego. Our second time staying there. Love the kitchenette and amenities. And great value for a Harbour adjacent property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in Victoria. Close to inner harbour and very walkable to major attractions in downtown Victoria. Neighborhood is quiet and safe. Free underground parking is a major perk. Rooms are large and nice to have a kitchenette available.
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bedroom suite kitchen is well equipped. Great room with large balcony. Excellent parking under ground. Although advertised as soundproofed, you still hear traffic and people in the hallway but between rooms its quiter than most hotels I've been in. Check-in was not great as they didn't have the room ready until well after 4pm. Granted we showed up quite early, about 1:30. But they weren't that helpful about letting us know when it was ready, I had to keep coming back to the desk until it was. No effort seemed to be made to prioritize rooms for guests that have arrived which has been the case at many hotels I've stayed at in the past.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a nice atea
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed how nice, clean and comfortable
Stayed 1 night in Oct 2024

8/10 Good

Diane, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 1 night in Oct 2024

6/10 Okay

Pablo

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel overall is really pretty and quiet. We would love to leave a five-star review but the shower was a really big-disgusting experience. Every time we took a shower the drain didn’t work and we ended up showering with at least two inches of undrained dirty water. Thinking about it makes me gag and future guests should be aware about this. We did tell the front desk and they offered a free coffee as service recovery. If you don’t mind those show conditions, you would be very happy, we are not.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea, Cambridge

Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location, very clean and contemporary with great staff and comfortable beds.
Stayed 3 nights in Oct 2024

8/10 Good

Elena, Rochester

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay in Victoria. The room was big and quiet. The view from our room on the 6th floor was nice as the sun went down.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value. Very comfortable space. Thoroughly enjoyable
Stayed 1 night in Oct 2024

8/10 Good

Warren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel, room is small For a two bedroom
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Charming hotel, great location, roomy suites, nice staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dow, Corona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious, clean room.
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando, Port Coquitlam

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, best pet friendly hotel in Victoria and super friendly staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph, Char

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nicely appointed boutique hotel just a block from the harbor. Quiet, safe, yet walkable to anywhere in town.
Stayed 5 nights in Sep 2024

10/10 Excellent

desmond

Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in beautiful Victoria
Our suite was roomy and comfortable. The kitchen area had everything we needed. Great location just off the Main Street and close to the ferry.
Stayed 2 nights in Sep 2024

10/10 Excellent

SANDY

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with area views Great people and location
Stayed 1 night in Oct 2024

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super friendly and helpful. It is in great location. The unit we stayed is clean and has nice view and clean. We will come back for sure.
Stayed 1 night in Sep 2024