Hotel Grand Pacific

4.0 star property

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Photo gallery for Hotel Grand Pacific

Exterior
Suite, 2 Queen Beds, Harbor View | Living area | TV
Signature Room, 2 Queen Beds, Harbor View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
463 Belleville St, Victoria, BC, V8V1X3
  • Victoria Harbour
    ‪1 min walk‬
  • Government Street
    ‪3 min walk‬
  • British Columbia Parliament Building
    ‪3 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, Harbor View

  • 325 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Harbor View

  • 325 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

  • 419 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed with Sofa bed, City View

  • 419 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Harbor View

  • 419 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, City View

  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed with Sofa bed, Harbor View

  • 419 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Grand Pacific

4-star hotel in Inner Harbour
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.
Hotel Grand Pacific offers 304 accommodations with safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Hotel Grand Pacific provides a health club and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This eco-certified hotel also offers a sauna, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Fathom - This restaurant specializes in local cuisine and serves breakfast, brunch, and dinner.
The Pacific Lounge - This bar serves dinner and light fare. Open daily.
Courtyard Café - This café serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 23 per night; includes in/out privileges)
  • Valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 6 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Café
  • Fathom
  • The Pacific Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per week, plus a deposit of CAD 50.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 for adults, and CAD 6 to 10 for children
  • Self parking fee: CAD 23.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per week
  • Pet fee: CAD 50 per accommodation, per week
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Hotel Pacific
Grand Pacific
Grand Pacific Hotel
Grand Pacific Victoria
Hotel Grand Pacific
Hotel Grand Pacific Victoria
Hotel Pacific Grand
Pacific Grand
Pacific Grand Hotel
Hotel Grand Pacific Hotel
Hotel Grand Pacific Victoria
Hotel Grand Pacific Hotel Victoria

Hotel Grand Pacific Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1291 out of 1831 reviews
Rating 8 - Good. 361 out of 1831 reviews
Rating 6 - Okay. 111 out of 1831 reviews
Rating 4 - Poor. 36 out of 1831 reviews
Rating 2 - Terrible. 32 out of 1831 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grant Leon

Stayed 5 nights in Nov 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Lots of space . The bed a bit too firm- only complaint
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay . Added bonus was the gingerbread house competition so cool
Stayed 2 nights in Nov 2024

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the rare hotels that still does daily housekeeping. It was a real treat to have the room cleaned daily
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Traveled with family and small children, Traveled with family
Hotel is dated and rooms feel older. Nice location. Breakfast was overpriced and less than average. Some staff was warm and nice and others not as much. Generally an average underwhelming stay.
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Stayed 4 nights in Nov 2024

10/10 Excellent

TERRA

Liked: Cleanliness, staff & service, property conditions & facilities
OVERALL STAY WAS GREAT.... NO COMPLAINTS
Stayed 1 night in Nov 2024

10/10 Excellent

Odile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kirk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent customer service.
Stayed 9 nights in Nov 2024

10/10 Excellent

Bette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our original trip to the island had to be changed due to the storms so we decided to stay in Victoria. Was able to get a room on the top floor with a view of the inner harbour. The floor was incredibly quiet and exactly what we wanted. The staff was very helpful and polite. Will definitely be returning.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kendra, Port Alberni

Stayed 1 night in Nov 2024

10/10 Excellent

Neeru

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great and the staff were amazing. Only issue was the mattress which was very firm. Otherwise, this hotel is a great value and not to be missed.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Loved the location, close to downtown and the wharf. Plan to stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shauna, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

braden

Stayed 1 night in Oct 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t really know what to expect. Was very nice lobby. Gingerbread contest were a nice surprise and made the place smell great.
Stayed 1 night in Nov 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, good restaurant and big pool!
Stayed 1 night in Nov 2024

10/10 Excellent

Navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, Barrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service at the hotel for 4 nights. Constantly felt like staff and management went above and beyond expectations for us, as just “regular people”. When I reached out to customer service after having our departure flight cancelled at the airport gate, we were offered an upgraded room at a price less than our nightly rate previous and even on a Saturday night. Location is fantastic, Fathom restaurant is worth devoting your daily budget and caloric intake to — for one meal. The tiramisu pancakes will ruin every other pancake experience you ever have. Will definitely be back. And will tell ALL my friends.
Stayed 4 nights in Nov 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kara

Stayed 1 night in Oct 2024