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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Property entrance
2 bars/lounges, cocktail bar
Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 2 Bedrooms | Living area | 40-inch TV with cable channels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Hot Tub

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Victoria Conference Centre
    ‪2 min walk‬
  • Victoria Bug Zoo
    ‪4 min walk‬
  • Royal BC Museum
    ‪5 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min walk‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

  • 764.0 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hotel Grand Pacific

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.6 out of 5, Wonderful, (1831)
The price is $122
per night
$143 total
includes taxes & fees
Mar 13 - Mar 14
Hotel Grand Pacific

About this property

Chateau Victoria Hotel and Suites

Hotel in Downtown Victoria
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Chateau Victoria Hotel and Suites provides a health club and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Chateau Victoria Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1377 out of 2005 reviews
Rating 8 - Good. 404 out of 2005 reviews
Rating 6 - Okay. 139 out of 2005 reviews
Rating 4 - Poor. 48 out of 2005 reviews
Rating 2 - Terrible. 37 out of 2005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location
Great hotel Great location and spacious rooms Very quiet at night Walking distance to many restaurants and pubs and shopping places Many electric charging stations My favourite hotel in Victoria
Stayed 2 nights in Nov 2024

6/10 Okay

Kyle

Liked: Amenities, property conditions & facilities
Add costs upon check in that were not communicated during booking
Stayed 2 nights in Nov 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was really kind and the shuttle service to me to every place that I wanted to go to but there were also a lot of places I walked to. This hotel is in a great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ahamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Close to every thing in downtown. Parking reasonable. Staff & regular room king bed updated! Will come back!
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one bedroom suite, which was spacious and quiet. Beautiful view from the 14th floor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the hotel. The room is clean and roomy. The staff are friendly. The daily room cleaning service is a plus as most hotels don't provide this service anymore. We will come back again.
Stayed 2 nights in Nov 2024

6/10 Okay

Nickolas

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. We will definitely return to this property.
Stayed 3 nights in Nov 2024

4/10 Poor

Lucas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, good location, questionable security
The stay was quite nice aside from the 2 fire alarms that got pulled at 2am by a homeless person that was allowed access to the building. Ruined an entire night of sleep between business meetings, while we waited outside for the fire department to do their checks. Returned to the hotel late the following night after dinner and was not questioned by anyone when I walked in. This did not give me confidence in their security team nor does it show they learned from the experience the previous evening.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, the staff were great. We were upgraded to a suite complimentary! The restaurant was excellent.
Stayed 1 night in Nov 2024

8/10 Good

Olivia

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff. Great 18th floor restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabella

Stayed 1 night in Oct 2024

6/10 Okay

Miranda

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really phenomenal and were very attentive to anything that we needed. One of our favourite things was also the pool.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Norbert

Stayed 1 night in Oct 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carla, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Terry

Traveled with group
Liked: Cleanliness
Hot tub was foaming with suds, likely too many chemicals. Wouldn’t use it. Staff didn’t explain the different parking lots and I had to go back in to ask if there was more parking as the first lot was full. Room was okay. Good dining options and great location though.
Stayed 1 night in Nov 2024