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Best Western Plus Inner Harbour

3.0 star property

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Photo gallery for Best Western Plus Inner Harbour

Suite, 1 King Bed, Kitchen, Harbor View (Penthouse;with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Kitchen, Harbor View (Penthouse;with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Suite, Multiple Beds, Kitchen, Harbor View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
412 Quebec Street, Victoria, BC, V8V1W5
  • Victoria Clipper Ferry Terminal
    ‪1 min walk‬
  • Victoria Harbour
    ‪2 min walk‬
  • Royal BC Museum
    ‪7 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen, Harbor View (Penthouse;with Sofabed)

Suite, 1 King Bed, Kitchen, Harbor View (Penthouse;with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Kitchen, Harbor View (Penthouse;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 840 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Partial Harbour View)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Partial Harbour View)

8.8 out of 10
Excellent
(15 reviews)
  • 410 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony (with Partial Harbour View)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Balcony (with Partial Harbour View)

10.0 out of 10
Exceptional
(2 reviews)
  • 410 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen, Harbor View

Suite, Multiple Beds, Kitchen, Harbor View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Kitchen, Harbor View

  • 1150 sq ft
  • Harbor view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Double Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Patio

8.6 out of 10
Excellent
(10 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(28 reviews)
  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Park View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Park View

8.6 out of 10
Excellent
(49 reviews)
  • 410 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Partial Harbour View)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (with Partial Harbour View)

9.0 out of 10
Wonderful
(9 reviews)
  • 410 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Park View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony, Park View

9.2 out of 10
Wonderful
(16 reviews)
  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Park View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Balcony, Park View

9.2 out of 10
Wonderful
(24 reviews)
  • 410 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Patio, Garden View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Patio, Garden View

8.6 out of 10
Excellent
(7 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Grand Pacific

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.6 out of 5, Wonderful, (2331)
$307 nightly
The price is $307 total
includes taxes & fees
Hotel Grand Pacific

About this property

Best Western Plus Inner Harbour

Hotel in Inner Harbour
A fitness center, a sauna, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite. Housekeeping is available on request.
Best Western Plus Inner Harbour offers 74 accommodations with DVD players and safes. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to a seasonal outdoor pool, Best Western Plus Inner Harbour provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This eco-certified hotel also offers a vending machine, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Best Western Plus Inner Harbour has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 17 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 17 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 31 to September 30
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Inner Harbour
Best Western Plus Inner Harbour
Best Western Plus Inner Harbour Hotel
Best Western Plus Inner Harbour Hotel Victoria
Best Western Plus Inner Harbour Victoria
Best Western Hotel Victoria
Best Western Victoria
Victoria Best Western
Plus Inner Harbour Victoria
Best Western Plus Inner Harbour Hotel
Best Western Plus Inner Harbour Victoria
Best Western Plus Inner Harbour Hotel Victoria

Best Western Plus Inner Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on a beautiful, quiet side street, one block away from the harbour. Very convenient location, walking distance from all that downtown Victoria has to offer. Would stay again.
Stayed 2 nights in Apr 2025

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Maralee

Liked: Cleanliness, staff & service, property conditions & facilities
As we were leaving, we passed a young lady in the underground parking, where the door was open to the laundry room. She was very busy sorting washing and cleaning sheets! She had such a great attitude! Our sheets were amazing! Her name was Brie! Commendations to her!!
Stayed 1 night in Apr 2025

8/10 Good

Gerry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 6 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Rooms are a bit tired. Mattress was old and the gap under the room door let in light and hallway noise. Not a bad hotel by any means, but better options are available nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near the tourist area. Staffs are friendly Easy access on parking
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

tami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views of the inner harbour. I'll stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

victoria

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
very spacious, great amenities, & in a perfect area for a great price ! would return (:
Stayed 1 night in Mar 2025

8/10 Good

SUSAN

Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, great location of hotel.
Stayed 3 nights in Mar 2025

8/10 Good

brigitte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't like to be forced to review
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Paid for the penthouse for a special occasion. Several locations on the deck were rotten - as in if you stepped on them you might break through, dirty windows inside and out, exterior sorely in need of paint, door lock to sliding glass door broken, kitchen faucet broken, and serious dirt in the corners of the rooms along the floors.
Stayed 3 nights in Dec 2024

8/10 Good

Bartley

Stayed 1 night in Mar 2025

8/10 Good

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Breakfast was wonderful. Easy access to all places and activities on the harbor and surrounding area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Overall decent - location & breakfast great

The breakfast was good - hot eggs and ham/sausage plus usual breakfast options. The lady running the breakfast room was lovely. Our room had a small kitchen which was unexpected but would be nice for longer visits. It’s an older property that has been updated.The gym is very small. The only thing that disappointed me was how dismissive the front desk staff were when we were checking out and I was trying to talk to them about a couple things that needed attention in the room. I believe you can’t fix it if you don’t know, but I guess you’d have to care too.
Stayed 3 nights in Feb 2025

8/10 Good

Airele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Also, close to the ferry and landmarks.
Stayed 1 night in Feb 2025

10/10 Excellent

kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Great room. Very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

4/10 Poor

Colleen, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, we won't be returning. Had stayed previously, along with friend group, but we will look for alternatives. Disappointed in a couple of significant areas. Attempted to resolve issues, did resolve some, but spent too much valuable time working out hotel glitches that frankly, the customer shouldn't have to. Had enjoyed previously, but will be looking at other options, with perhaps better value, service oriented staff/ management, updated. On the plus side: great location, lovely women staff working in breakfast room.
Stayed 7 nights in Feb 2025

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful breakfast nook with lots of natural light!
Stayed 1 night in Feb 2025