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Best Western Plus Carlton Plaza Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Reception
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Government Street
    1 min walk
  • The McPherson Playhouse
    2 min walk
  • Chinatown
    4 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    8 min walk

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

  • 550 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Carlton Plaza Hotel

Hotel in Downtown Victoria
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Housekeeping is available on request.
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and complimentary bottled water. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Edwardian hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in December 2019.

Best Western Plus Carlton Plaza Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Best Western Plus Carlton Plaza Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll stay at the Carlton again
Stayed 3 nights in Sep 2024

10/10 Excellent

Derek Eves

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Upgraded to a suite at check in. Staff was courteous and friendly. Room was clean , and had all Amenities you would expect.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemarie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was very nice and clean . Staff was pleasant and helpful . Dislike was lack of parking . Valet service was great.
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite noisy being inner city but quietened later in the evening. They supplied ear plugs for the street noise. However the bed was so comfortable that with ear plugs in we had a great sleep. Good location and very clean
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service
nice property, but poor parking
Stayed 1 night in Sep 2024

2/10 Terrible

Johann, Seattle

Will not stay again
Stayed 3 nights in Sep 2024

6/10 Okay

Dennis

ordinary and high proced
Stayed 4 nights in Sep 2024

10/10 Excellent

Shirley

Stayed 1 night in Aug 2024

8/10 Good

Matt, Coquitlam

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Sep 2024

10/10 Excellent

Barbara & Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here many times and I’ve have excellent service every time. I love that I can nab a coffee/latte on arrival for no charge. Great perk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to relatives, staff very pleasant and restaurant and free coffee a blessing.
Stayed 1 night in Sep 2024

8/10 Good

JAE YOUNG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Liked: Property conditions & facilities
Like the property Small elevators
Stayed 3 nights in Sep 2024

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We lived the latte machine!
Stayed 2 nights in Aug 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great center of town location, walking distance to most everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet rooms. No street noise at all
Stayed 5 nights in Sep 2024

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent. At night, the surrounding area felt a bit unsavory due to the homeless people that set up nearby and around the shop across from the hotel. The staff kept the place safe and secure. We were pleased with that. Room was clean and very nice. We slept well and you couldn’t hear street noise in our room.
Stayed 3 nights in Sep 2024

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was easy to deal with, room clean and overall hotel clean. The area is ok. Only thing there is a lot of homeless people though. The parking is ridiculous you have to pay all either meter street parking or parkade meter parking, and if a minute over the time you for sure getting a ticket. My wife and I enjoy Victoria, but I probably do better research next for different hotel. Will give a 3.5 because of the area and parking issues.
Stayed 3 nights in Sep 2024

8/10 Good

VLADIMIR

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

narinder

Stayed 2 nights in Aug 2024

8/10 Good

Margaretta

Liked: Cleanliness, staff & service, property conditions & facilities
convenient competent
Stayed 1 night in Aug 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ricardo, buenos aires

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprissed
Stayed 1 night in Aug 2024

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024