See all properties

Arbutus Inn

2.0 star property

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Business center
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(14 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(9 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(12 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(52 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Red Lion Inn and Suites

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (3380)
$226 nightly
The price is $226 total
includes taxes & fees
Red Lion Inn and Suites

About this property

Arbutus Inn

Hotel in Burnside
A 24-hour front desk, a computer station, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Arbutus Inn features a vending machine. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.

Arbutus Inn is a smoke-free property.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 671 out of 1394 reviews
Rating 8 - Good. 495 out of 1394 reviews
Rating 6 - Okay. 137 out of 1394 reviews
Rating 4 - Poor. 47 out of 1394 reviews
Rating 2 - Terrible. 44 out of 1394 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

tayler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

It was a wonderful stay! Clean, comfortable and great value
Stayed 1 night in Mar 2025

10/10 Excellent

Caleb

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the staff was welcoming.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kera

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

8/10 Good

Omar

Liked: Staff & service, property conditions & facilities
Good nd cheap
Stayed 1 night in Mar 2025

8/10 Good

Alnoor, Ajax

Business traveler
Liked: Cleanliness, staff & service
It served my purpose of accommodation
Stayed 3 nights in Mar 2025

4/10 Poor

Dallis

Disliked: Amenities
No breakfast. No pool or anything eles. Really wasnt great. Just a room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Beverley A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are sonwelcoming and everything is so clean!
Stayed 1 night in Mar 2025

8/10 Good

Christopher S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, clean, and affordable!

Not many frills attached, but so what? It’s affordable, it’s clean as a whistle, and very comfortable. Hard to find that combination these days. Staff were friendly and helpful, and the facilities were all in top condition. Just a word to the wise: the room wasn’t totally soundproof.
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a warm welcome at the Arbutus Inn, friendly staff and a clean accommodation.
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Eiji

Stayed 1 night in Mar 2025

8/10 Good

Anh

Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. The parking is a bit tight.
Stayed 2 nights in Mar 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

low price, high nicotine

Last minute reservation due to emergency. Picked the hotel above other options since it said "smoke free". The halls reeked like a home from the 40s that somebody smoked in for 60 years and the sellers tried to cover up the stench. The room air was stagnant - had to open a window. Lots of noise early in the morning. Would not recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was perfect, and the service too. Alas, the site entrance is difficult to reach in such a heavy traffic that happened when I was trying to enter the premisses.
Stayed 1 night in Mar 2025

10/10 Excellent

Garry

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good and they even let me check in 5 hours early. I will definitely be coming back.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

For the price and location, we had a great stay. The room was clean and comfortable and the hotel was very quick to respond to any requests. Check-in was a breeze and staff was friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff comfy rooms
Stayed 4 nights in Mar 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean lovely no frills place. Beds were comfy and the location was great. Close to downtown without big $$.
Stayed 1 night in Mar 2025

10/10 Excellent

Patryk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good ! Recommend it!
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025