6/10 Okay
Libby
Traveled with family
Sep 17, 2024
Liked: Staff & service, amenities
Was a lovely area. The golf course made lovely views. Was nice to have a balcony where we could sit and watch the wildlife, overlooking a pond.
Room was quite spacious and had quite a few amenities.
The pool was beautiful and warm in the health club. We thoroughly enjoyed our dinner, the food was delicious and generous sizing. Was great how there were takeaway and room service options as well as breakfast and lunch in the restaurant.
Unfortunately the room was quite outdated, even though i was under the impression it had been renovated? Extreme case of mould in the shower, bathroom vanity sink was partially blocked, the carpet was covered in marks and stains, very over due for a good shampoo. We were too scared not to wear socks or slippers on the floor as it was so grubby.
When we arrived it was late afternoon and the sun was shining in through the doors, which highlighted the extreme amount of dust everywhere. Nothing had been dusted or wiped over. There were hairs on the floor of the bathroom and in the "spa". The spa as so loud it couldnt be used and looked quite unhygienic. There was dirt on the floor entry area. The bed was very hard and uncomfortable and no streaming/cable on the very small tv. So really no need to have free wifi?
Was a beautiful place/area. Very clean outside and nice gardens etc. Just a huge let down with the room Unfortunately.
Libby
Stayed 2 nights in Sep 2024