This smoke-free hotel features a full-service spa, a bar/lounge, and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is not available.
Fábrica do Chocolate offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. This Viana do Castelo hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Fábrica do Chocolate features a full-service spa. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers a terrace, multilingual staff, and concierge services.
Fábrica do Chocolate is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Languages
English, Finnish, French, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Offsite parking available (EUR 12.50 per day)
Food and drink
Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 10.50 for children
A bar/lounge
Things to do
Full-service spa
Shopping
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Multilingual staff
No housekeeping service
Business services
Meeting room
Outdoors
Terrace
Full-service spa
Aromatherapy
Facials
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
2 buildings
2 floors
Art Deco architecture
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV
Food and drink
Limited room service
Minibar
More
Air conditioning
Individual decor
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 16.50 for adults and EUR 10.5 for children
Nearby parking fee: EUR 12.50 per day (164 ft away)
Rollaway bed fee: EUR 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Fábrica Chocolate Viana do Ca
Fábrica do Chocolate Hotel
Fábrica Chocolate Hotel Viana do Castelo
Fábrica Chocolate Viana do Castelo
Fábrica do Chocolate Viana do Castelo
Fábrica do Chocolate Hotel Viana do Castelo
Fábrica do Chocolate Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This was an absolutely wonderful stay and a great location. The service was excellent, the room was immaculate and very comfortable, and our breakfast was decadent. We thoroughly enjoyed our experience.
A unique property with an amazing staff that handled every request with a smile and desire to help! A nice breakfast. The chocolate factory was an interesting tour and the samples were great. We were well positioned for a great morning of walking. I highly recommend!
Comfortable room; nice private bathroom; comfortable air conditioning. Helpful, friendly staff. Cool property with chocolate museum attached; building was a former chocolate factory. Central location in safe area; convenient to shopping and dining. Safe street parking was available and convenient. Would stay there again.
Hotel is one of the newer ones in the area. First time in any hotel that we had to use room key to keep air and lights on. We stayed one night and it seemed after awhile the a/c stopped cooling. We are not certain that’s normal. We woke up at 5am to cut thermostat down.
The staff is very helpful and all seemed to know English. Room was pretty clean. The only notable dirty area was the floor. That is probably harder to keep clean during a busy season. Only noticed floor due to a towel being dropped on it...
Overall pleased with our stay at this hotel.
True to its name, they have carried the Chocolate theme throughout, in surprising ways, including toiletries!
And you get free entry to the Chocolate museum in the basement of the original factory.
We were pleasantly surprised. We expected the hotel to be a bit cheesy but it was really good, well located with good facilities & very friendly staff.
Jsyfitzs
Stayed 3 nights in Sep 2018
6/10 Okay
Verified traveler
Aug 15, 2018
Decent Hotel.....but
I really liked the hotel, area & cute rooms even though the bathroom fan & ceiling in our first room had issues. I had a do not disturb sign on my door as I was only at the hotel for 1.5 nights and did not feel the need for intrusions or cleaning as I prefer to save resources and peoples time. I returned to find staff in my room who acknowledged the presence of a do not disturb sign on my door but they walked in anyway. The manager tried to tell me this was normal "in Portugal and this hotel". I had just stayed 2 other nights in Portugal. Do not disturb signs have been universally respected in every other country & hotel I have been in but this one. The manager was quite rude to me about it. The female receptionist who was working at the time laughed in our faces. It left extremely sour notes on an otherwise nice hotel & experience. The gentlemen who worked nights & helped with our late check in / early check out was incredibly kind & professional.