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Hotel Mastino

3.0 star property

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Photo gallery for Hotel Mastino

Comfort Apartment, 1 Bedroom, Kitchen, Annex Building | Treatment room | Couples treatment rooms, body treatments, facials, massages
Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building) | Private kitchen
Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building | Private kitchen
Lobby sitting area
Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Corso Porta Nuova 16, Verona, VR, 37122
  • Piazza Bra
    ‪2 min walk‬
  • Verona City Hall
    ‪4 min walk‬
  • Verona Arena
    ‪4 min walk‬
  • Verona (VRN-Valerio Catullo)
    ‪14 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe, desk, laptop workspace, soundproofing

Single Room, 1 Twin Bed

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

In-room safe, desk, laptop workspace, soundproofing

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Apartment, 1 Bedroom, Kitchen, Annex Building

In-room safe, desk, laptop workspace, soundproofing

Comfort Apartment, 1 Bedroom, Kitchen, Annex Building

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building) | In-room safe, desk, laptop workspace, soundproofing

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

  • 269 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed OR 3 Twin Beds

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, soundproofing

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Quadruple Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double or Twin Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building) | In-room safe, desk, laptop workspace, soundproofing

Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

  • 646 sq ft
  • Sleeps 6
  • 2 Double Beds OR 2 Twin Beds

View all photos for Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building

Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building | Private kitchen

Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Mastino

3-star hotel in Verona City Centre
Along with a full-service spa, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a meeting room are onsite.
Hotel Mastino offers 54 accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include bidets and complimentary toiletries. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Paradise SPA has couples treatment room(s). Services include facials and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Hotel Mastino features a full-service spa. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Mastino is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Covered self parking fee: EUR 25 per night
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Property Registration Number IT023091A1K396LGAJ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Mastino
Hotel Mastino Verona
Mastino Verona
Mastino Hotel Verona
Mastino
Hotel Mastino Hotel
Hotel Mastino Verona
Hotel Mastino Hotel Verona

Hotel Mastino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 393 out of 1002 reviews
Rating 8 - Good. 395 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

BARRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have a bar or shuttle service to the airport (which Expedia lists). Coffee/Tea making should be available in the room. Cannot fault location for Verona and transport links.
Stayed 7 nights in Oct 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Verona
Very quick check in and shown to our room. Good room, bed firm but two singles pushed together and they kept moving apart during the night. Good location, easy to find. Great choice at breakfast. Shortage of sockets.
Stayed 1 night in Oct 2024

6/10 Okay

Won

Business traveler
Disliked: Cleanliness
I stayed 4 nights there, not hotel like apartment. I liked historic areas but not mosquitos and spiders. I was bitten by them on my bodies. It was so much bad.
Stayed 4 nights in Sep 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space blank.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had just one day in Verona, so it was great to be close to everyone we wanted to see, plus lots of eating options. The room was comfortable and spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Eralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience!!!
Stayed 1 night in Sep 2024

6/10 Okay

Tiziana, Aberdeen

Traveled with group, Traveled with family
Disliked: Cleanliness
We wasted 4 hours of our holiday trying to get coffe for our first breakfast. The induction hob didn’t work, the handyman came and eventually managed to make it worked. Then we discovered that the coffe machine was not suitable for this kind of hob. So we needed to call again, in the evening a suitable coffe machine was taken in the apartment. We wasted our morning for all these issues and no discount has been applied at all and no apologies either. Just it can happen! No acceptable!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel. Nice room.
Stayed 1 night in Sep 2024

10/10 Excellent

Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really and check in nice and easy, we could store our luggage before checking in which is always a bonus. Great selection at breakfast and plenty of space, we only stayed two nights but the options still varied. Right by the city walls and not too far from train station so could walk. The only thing I would say is, we had booked a superior double room but it felt quite basic, so I wasn't sure what the difference would be but was still lovely.
Stayed 2 nights in Sep 2024

8/10 Good

Bre

Stayed 2 nights in Aug 2024

10/10 Excellent

andre

Liked: Cleanliness, staff & service
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

paula

Traveled with partner
Liked: Cleanliness
Very random breakfast but otherwise good value for money
Stayed 2 nights in Aug 2024

8/10 Good

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !
Nice basic hotel with basic breakfast which is functional. Disappointed that the room had no window so felt dim and dark. The balcony was in the corner with the walk in wardrobe but didn’t really have a view so had no real purpose. Staff helpful and hotel in fantastic location
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the arena, which was why I booked it knowing we would be leaving the show late at night. Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel, Lansdowne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2024

10/10 Excellent

Tatsuya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quiet and clean hotel located in the city. The staff are all kind and friendly, and I had a comfortable stay.
Stayed 1 night in Aug 2024

6/10 Okay

Lillian, Bayamon

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Excellent location. Can improve areas maintenance.
Stayed 2 nights in Jul 2024

6/10 Okay

Aurelija

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the apartment was very good. All monuments we could reach by walking., the apartment it self let as down.Smell of the dump! We travel all day and use the apartment for sleep.The humidifier was asked by hotel staff to be left all the time turned on. We have not realise till we back home, our clothes were all soaked in that horrible smell. Furthermore, there ware no detail instruction of how to programme the jacuzzi and sauna.The jacuzzi kept switching on during the night and the green light in the basement was not able to turned off.
Stayed 9 nights in Jul 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

THOMAS

Stayed 1 night in Jul 2024

8/10 Good

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024