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The Castle at Swan Lake

3.5 star property

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Photo gallery for The Castle at Swan Lake

View from property
Seasonal outdoor pool, pool umbrellas, sun loungers
Aerial view
Seasonal outdoor pool, pool umbrellas, sun loungers
King Deluxe Suite | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Pet friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Swan Lake
    ‪20 min walk‬
  • Historic O'Keefe Ranch
    ‪5 min drive‬
  • Village Green Shopping Centre
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪41 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Deluxe Suite

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Executive Suite

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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$113 total
includes taxes & fees
Apr 7 - Apr 8
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About this property

The Castle at Swan Lake

3.5-star Vernon hotel with in-room kitchens
A restaurant, a hot tub, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
The Castle at Swan Lake features a hot tub and a seasonal outdoor pool. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This Vernon hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

The Castle at Swan Lake has designated areas for smoking.

The Castle at Swan Lake has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeanine

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Naman

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property didn't have the necessary items like toothbrushes and paste. At reception, the lady was not customer-oriented and did not allow us 10 extra mins for checkout. For the bathrobes, they asked us to pick them up from the reception instead of having them delivered to the room. The property itself has nice rooms and is maintained.
Stayed 1 night in Dec 2024

10/10 Excellent

marianne

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were very clean, awesome suites!
Stayed 1 night in Nov 2024

10/10 Excellent

Arshpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shantelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll leave a review once I’ve stated the night
Stayed 1 night in Nov 2024

10/10 Excellent

marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 3 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Kelowna …
The room was very spacious, clean and well maintained. Our room overlooked the lake which was really nice. All staff we encountered were super helpful and friendly. Loved our stay here though the dining options were limited in the off season.
Stayed 1 night in Nov 2024

6/10 Okay

Kathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second experience with the Castle. It was excellent. The staff are very friendly and professional. It’s beautiful quiet and perfect for my needs. I will not hesitate in the future to stay again. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times, always excellent.
Stayed 1 night in Oct 2024

8/10 Good

Brianna

Stayed 2 nights in Sep 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
All was good but there should be grab bars in the shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful spot. Rooms were exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times and always come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Big room with full kitchen with dishes pots pans etc. Super friendly, helpful staff Very limited dining walking but can drive 10 mins and have a lot of options
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 1 night in Sep 2024

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first choice in Vernon.
Stayed 1 night in Oct 2024

10/10 Excellent

Lacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Zeqin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room so much we are going back for thanksgiving and cancelled our other reservation at another hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility, funny the castle in name was more like a faux castle! Overlooking the swan lake, over retail strip and fast road way
Stayed 2 nights in Oct 2024

8/10 Good

Irene, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and the view was awesome! Parking wasn't the best and a little hard to get luggage to suites.
Stayed 1 night in Sep 2024