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Hotel Puerto Inn

3.0 star property

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Photo gallery for Hotel Puerto Inn

Outdoor pool
Front of property - evening/night
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Zócalo
    ‪5 min drive‬
  • Veracruz Harbour
    ‪6 min drive‬
  • Veracruz Aquarium
    ‪8 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

WinDay Hotel Express

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.1 out of 5, Very Good, (103)
The price is $53
per night
$62 total
includes taxes & fees
May 21 - May 22
WinDay Hotel Express

About this property

Hotel Puerto Inn

3-star Veracruz hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and concierge services are onsite.
Hotel Puerto Inn offers 70 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hotel Puerto Inn provides an outdoor pool and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

Hotel Puerto Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 1:00 PM.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Hotel Puerto Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 24 out of 105 reviews
Rating 8 - Good. 31 out of 105 reviews
Rating 6 - Okay. 16 out of 105 reviews
Rating 4 - Poor. 16 out of 105 reviews
Rating 2 - Terrible. 18 out of 105 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Sally

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo Jesus

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veracruz hotel

Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

6/10 Okay

NESTOR

Buen hotel para pasar la noche, si no encuentras otra opción, algo caro para lo que ofrece
Stayed 2 nights in Apr 2025

2/10 Terrible

OSVALDO

Disliked: Cleanliness, staff & service, property conditions & facilities
no expiden la factura
Stayed 3 nights in Apr 2025

2/10 Terrible

Esli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Terrible

No dan toallas, el papel igienco solo medio rollo, la ducha se encharca, el baño todo el tiempo mojado, y en general el lugar es bastante desagradable.
Stayed 1 night in Apr 2025

2/10 Terrible

Abbad

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Reserve llegue y no estaba la reservación no hay nada de empatía sólo dijeron no hay nada y usted ya realizó check in mientras que yo no hice nada. Me dejaron a la 11 de la noche sin habitación con mi familia dos bebés y sin haber nada donde hospedarse.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble, Ideal para volver aquí
Stayed 3 nights in Apr 2025

10/10 Excellent

Arturo

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
En general la limpieza es fundamental en una habitación
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO HOTEL

Me fue mal demasiado ruido hasta las 2 am, todo estaba sucio la regadera, el baño y el piso, nisiquiera tiene un buen estacionamiento, ni toallas y basura por todos lados
Stayed 1 night in Apr 2025

2/10 Terrible

Keaby

Stayed 1 night in Apr 2025

8/10 Good

DAVE

Stayed 1 night in Apr 2025

8/10 Good

Carmen Lilia

Traveled with family
Stayed 1 night in Apr 2025

6/10 Okay

Cesar Francisco

Stayed 1 night in Mar 2025

8/10 Good

ALDO OMAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Falta de servicio al cliente, muy caro para lo que es, pésimo
Stayed 1 night in Mar 2025

10/10 Excellent

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Modesta maribel

Es aceptable pero está descuidado tiene Detalles

El hotel está descuidado no hay suficiente lugar en el estacionamiento la habitación en general aceptable pero había un aire acondicionado de a lado que se escuchaba muy muy fuerte las habitaciones se escucha el ruido de la gente que habla o se baña a lado es la pared de tabla roca muy delgadas la puerta no tiene una chapa de buena calidad las camas bien y sábanas limpias
Stayed 1 night in Mar 2025

6/10 Okay

Gema Esmeralda

Le personal tiene excelente trato,
Stayed 3 nights in Mar 2025

6/10 Okay

Jany

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Junior Jesús

Traveled with group
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Mar 2025