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Hotel Papagayo

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Papagayo

Staircase
Economy Double Room | Desk, soundproofing, free WiFi, bed sheets
Interior entrance
Building design
Reception

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Netzahualcoyotl 3185 Esquina Alcocer, Veracruz, VER, 91700
  • UNIMEX Mexican University Veracruz
    8 min walk
  • Restaurante Mama Gallina
    1 min walk
  • ADO Terminal Veracruz
    12 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    23 min drive

Room options

View all photos for Standard Room

Shower, free toiletries, towels

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Shower, free toiletries, towels

Triple Room

  • 323 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Economy Double Room

Economy Double Room | Desk, soundproofing, free WiFi, bed sheets

Economy Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Hotel Dorado Malecon & Playa

Parking included
Free WiFi
Air conditioning
Housekeeping
3.9 out of 5, Good, (142)
The price is $30
per night
$35 total
includes taxes & fees
Jan 11 - Jan 12
Hotel Dorado Malecon & Playa

About this property

Hotel Papagayo

Hotel in Zona Centro
Concierge services, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a vending machine are onsite.
Hotel Papagayo offers 60 accommodations with complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Papagayo features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Veracruz hotel also offers express check-in and express check-out. Onsite covered self parking is complimentary.

Hotel Papagayo is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Papagayo Veracruz
Hotel Papagayo
Papagayo Veracruz
Hotel Papagayo Hotel
Hotel Papagayo Veracruz
Hotel Papagayo Hotel Veracruz

Hotel Papagayo Reviews

Reviews

6.4
Rating 10 - Excellent. 24 out of 122 reviews" "
Rating 8 - Good. 29 out of 122 reviews" "
Rating 6 - Okay. 29 out of 122 reviews" "
Rating 4 - Poor. 22 out of 122 reviews" "
Rating 2 - Terrible. 18 out of 122 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Israel

Disliked: Staff & service, property conditions & facilities, room comfort
Mala experiencia
La recepcionista muy grosera, nos preguntó de qué aplicación veníamos, y dijo que hoteles.com no tenían convenio, así que me reservación no servía, y como el hotel estaba lleno tenía que buscar otro hotel, en plena Semana Santa.
Stayed 1 night in Mar 2024

8/10 Good

Samir

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space and comfortable environment. Great location, being so close to a bus stop.
Stayed 4 nights in Aug 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Good location in the city center the staff very helpful
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Is not what I was expecting, to much bed for two people
Stayed 1 night in Apr 2019

8/10 Good

Lee

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2019

4/10 Poor

LUCIA

Disliked: Staff & service
Z
Stayed 1 night in May 2024

6/10 Okay

Leydi

Traveled with partner
Liked: Staff & service, amenities
Solo le falta mejor instalación de luz y TV ...
Stayed 6 nights in Jun 2024

10/10 Excellent

daniel alonso

Traveled with family
Liked: Cleanliness, staff & service, amenities
La infraestructura está deteriorada y sucia
Stayed 1 night in Jun 2024

6/10 Okay

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No estaba descrito cuando hice la reservación que la habitación era con ventilador, decía AA, pero bueno nos dieron la opción en caja de cambiar a una con AA, el primer día no había toallas, ni jabón, además el AA se apaga de un breaker que no hay problema pero deberían arreglar la instalación eléctrica ya que está inseguro. La atención del personal la verdad muy amable, el inmueble se ubica cerca de todo, hay transporte directo a varios destinos de Veracruz y hay un negocio de hamburguesas muy sabroso afuera de las instalaciones.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio muy comodo
Stayed 1 night in Mar 2024

4/10 Poor

Rocío

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno el lugar,y muy amable la señorita de recepcion les resolvio amis padres rapido y sin problema el cambio de habitacion gracias
Stayed 4 nights in Mar 2024

2/10 Terrible

Estela

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible la actitud de la encargada y recepcionista me cobraron el doble de la cantidad de mi reservación, porque según yo había hecho una reservación en habitacion sencilla y esa solo tenía ventilador y la del clima costaba el doble. No puedo saber si realmente es la encargada la que me atendió, ella dijo que si. Creó un encargado está para resolver el problema.

2/10 Terrible

Emmanuel

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2024

8/10 Good

Candy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las instalaciones especialmente en el baño están demasiado viejas
Stayed 4 nights in Mar 2024

6/10 Okay

Ingrid Paola

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
HOTEL MUY BIEN UBICADO, CERCA DEL CENRO, ACUARIO, PUERTO, Y ADO. RESPECTO A LA LIMPEZA ES MUY MALA, MUY SUCIO Y CON OLOR A HUMEDAD. EL PERSONAL MUY MAL ENCARADO Y GROSERO.
Stayed 2 nights in Feb 2024

10/10 Excellent

Suelen Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo muy bien, las personas respetaron mi reservación a pesar de ser un costo más bajo. Y el hotel muy bien para lo que lo ocupe que fue dormiré.
Stayed 2 nights in Dec 2023

8/10 Good

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

sergio hernandez

Stayed 1 night in Dec 2023

2/10 Terrible

Lizbeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No me respetaron mi reserva y me dejaron sin hospedaje
Stayed 2 nights in Nov 2023

2/10 Terrible

Juan

Disliked: Staff & service, amenities, property conditions & facilities
El aire no funcionó y mucho mosquito muy incómodo
Stayed 1 night in May 2023

8/10 Good

Edgar

Traveled with partner
Liked: Staff & service, amenities
Pues que tiene el restaurante mamá gallina a un lado, lo malo fue que tenia casi la bodega y el personal al lado
Stayed 1 night in Apr 2023

2/10 Terrible

Israel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucio y en muy malas condiciones
No fue posible hospedarnos porque la encargada dijo que la reserva no existe. Por lo que tuvimos que buscar otro hotel donde acudir. Además de que el hotel está horrible, sucio.
Stayed 1 night in Apr 2023