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Hotel Papagayo

2.5 star property

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Photo gallery for Hotel Papagayo

Staircase
Economy Double Room | Desk, soundproofing, free WiFi, bed sheets
Reception
Building design
Interior entrance

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$25
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
Netzahualcoyotl 3185 Esquina Alcocer, Veracruz, VER, 91700
  • Veracruz Harbour
    ‪2 min drive‬
  • Veracruz Aquarium
    ‪3 min drive‬
  • World Trade Center Veracruz
    ‪8 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Shower, free toiletries, towels

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Shower, free toiletries, towels

Triple Room

  • 323 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Economy Double Room

Economy Double Room | Desk, soundproofing, free WiFi, bed sheets

Economy Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Papagayo

Hotel in Zona Centro
Concierge services, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a vending machine are onsite.
Hotel Papagayo offers 60 accommodations with complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Papagayo features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Veracruz hotel also offers express check-in and express check-out. Onsite covered self parking is complimentary.

Hotel Papagayo is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Papagayo Veracruz
Hotel Papagayo
Papagayo Veracruz
Hotel Papagayo Hotel
Hotel Papagayo Veracruz
Hotel Papagayo Hotel Veracruz

Hotel Papagayo Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 133 reviews
Rating 8 - Good. 32 out of 133 reviews
Rating 6 - Okay. 31 out of 133 reviews
Rating 4 - Poor. 24 out of 133 reviews
Rating 2 - Terrible. 20 out of 133 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Israel

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia

La recepcionista muy grosera, nos preguntó de qué aplicación veníamos, y dijo que hoteles.com no tenían convenio, así que me reservación no servía, y como el hotel estaba lleno tenía que buscar otro hotel, en plena Semana Santa.
Stayed 1 night in Mar 2024

8/10 Good

Samir

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space and comfortable environment. Great location, being so close to a bus stop.
Stayed 4 nights in Aug 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Good location in the city center the staff very helpful
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Is not what I was expecting, to much bed for two people
Stayed 1 night in Apr 2019

8/10 Good

Lee

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Blanca lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy económico y buen servicio
Stayed 1 night in May 2025

2/10 Terrible

Willy

Traveled with partner
Disliked: Amenities
Terrible no me respetaron mi reservacion
Stayed 2 nights in Apr 2025

4/10 Poor

Angeles

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bien
Stayed 1 night in May 2025

8/10 Good

Alejandra

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

EDUARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesismo servicio, llegue al hotel y resulta que no tenían ninguna reserva a mi nombre, por lo cual la encargada de recepcion me dijo no tenemos activado Expedia. Entonces no hay reservaciones, luego la forma en la que me atendio fue grosera, me cobro de más, me hizo un cargo extra por prestarme el control del televisor, me prendió el aire acondicionado y me dijo pues ya si tiene frio se aguanta hay se si se tapa o se mueve de lugar.
Stayed 1 night in May 2025

8/10 Good

Enrique

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

teresa

Stayed 1 night in Apr 2025

10/10 Excellent

María Fernanda

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

CLAUDIA YESICA

Stayed 1 night in Dec 2024

4/10 Poor

LUCIA

Disliked: Staff & service
Z
Stayed 1 night in May 2024

6/10 Okay

Leydi

Traveled with partner
Liked: Staff & service, amenities
Solo le falta mejor instalación de luz y TV ...
Stayed 6 nights in Jun 2024

10/10 Excellent

daniel alonso

Traveled with family
Liked: Cleanliness, staff & service, amenities
La infraestructura está deteriorada y sucia
Stayed 1 night in Jun 2024

6/10 Okay

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No estaba descrito cuando hice la reservación que la habitación era con ventilador, decía AA, pero bueno nos dieron la opción en caja de cambiar a una con AA, el primer día no había toallas, ni jabón, además el AA se apaga de un breaker que no hay problema pero deberían arreglar la instalación eléctrica ya que está inseguro. La atención del personal la verdad muy amable, el inmueble se ubica cerca de todo, hay transporte directo a varios destinos de Veracruz y hay un negocio de hamburguesas muy sabroso afuera de las instalaciones.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio muy comodo
Stayed 1 night in Mar 2024

4/10 Poor

Rocío

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno el lugar,y muy amable la señorita de recepcion les resolvio amis padres rapido y sin problema el cambio de habitacion gracias
Stayed 4 nights in Mar 2024

2/10 Terrible

Estela

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible la actitud de la encargada y recepcionista me cobraron el doble de la cantidad de mi reservación, porque según yo había hecho una reservación en habitacion sencilla y esa solo tenía ventilador y la del clima costaba el doble. No puedo saber si realmente es la encargada la que me atendió, ella dijo que si. Creó un encargado está para resolver el problema.

2/10 Terrible

Emmanuel

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 1 night in Mar 2024