Hotel Lois Veracruz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lois Veracruz

Terrace/patio
Luxury Room | View from room
Front of property
View from property
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294
  • Playa Marti
    6 min walk
  • Estadio Universitario Beto Avila
    10 min walk
  • University of Veracruz
    13 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    26 min drive

Room options

Standard Double Room

  • 280 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 323 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Lois Veracruz

3.5-star Boca del Río hotel close to Veracruz Aquarium
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Lois Veracruz offers 120 air-conditioned accommodations with safes and complimentary toiletries. Beds feature down comforters and premium bedding. Digital television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hotel Lois Veracruz provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. Event facilities measuring 65 square feet (6 square meters) include conference space. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a picnic area. Complimentary valet parking is available on site.

Hotel Lois Veracruz has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 7:00 AM and noon on weekends.
Hotel Lois Veracruz has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free valet parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend buffet breakfast available 7:00 AM to noon for a fee: MXN 199 for adults and MXN 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 199 for adults and MXN 155 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 974 reviews" "
Rating 8 - Good. 357 out of 974 reviews" "
Rating 6 - Okay. 205 out of 974 reviews" "
Rating 4 - Poor. 79 out of 974 reviews" "
Rating 2 - Terrible. 41 out of 974 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Angel Gonzales

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean!!! Its amazing
Stayed 2 nights in Jul 2024

6/10 Okay

Adriana, Sherwood

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to be updated, but location is very good
Stayed 1 night in Jun 2024

10/10 Excellent

Martha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ruben, Vista

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Had 4 rooms and 3 of them had roaches!
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Old bath towels. Anything else good. Is it good
Stayed 2 nights in Nov 2023

2/10 Terrible

Jose Maria Cecena

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos they put on the platform do not match what they actually give.
Stayed 2 nights in Nov 2023

4/10 Poor

Arturo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, but bad smell in hotel rooms.
Stayed 3 nights in Oct 2023

4/10 Poor

Arleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Smell really bad.bathroom really old , Clorox smell, and sewer smell too. Not enough blankets, no iron in the room, not enough towels.several other people changing room because of the smell. Wouldn’t stay again.
Stayed 1 night in Sep 2023

8/10 Good

Jesus

Liked: Cleanliness, staff & service
Pricey but basic
The hotel is in a great location, but honestly it needs renovating. It is a good basic hotel to stay at, but a bit pricey for what you get.
Stayed 1 night in Mar 2023

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Jan 2023

6/10 Okay

Enrique

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The cleaning on the room was so bad the bed Terrible,
Stayed 2 nights in Aug 2022

6/10 Okay

Susana

Traveled with family and small children
Disliked: Property conditions & facilities
Room was clean it was ok everything looks very old, towels provided at the pool and in the room are super old. The pool and the view are ok
Stayed 1 night in Jun 2022

10/10 Excellent

Gretchen, Indianapolis Indiana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great location the people that work the bar were so friendly and helped so much a few problems here and there but they were attended to promptly! Very close to the sea!
Stayed 4 nights in Oct 2020

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2020

8/10 Good

Alondra, Carolina del Norte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba muy cómodo muy conveniente para ir a comer,, me gusto que todo estaba cercas cómida playa El acuario la piscina está limpia por el precio que pague está muy bien !! Volvería a quedarme otra vez
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

8/10 Good

Arturo, SEATTLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ESTUVO MUY BIEN GRACIAS POR SU EXCELENTE TRABAJO FUE MUY MARAVILLOSO TODO
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities
went to the pool to have some drinks the lady at the bar was not nice at all she had her kids there with her and did not want to wait on anyone and our room did not have wifi in it and it was a old room
Stayed 7 nights in Oct 2019

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value in Veracruz Puerto
A great property in the middle of everything.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Arturo, New Orleans Louisiana

Disliked: Staff & service, amenities, property conditions & facilities
Three years ago I was very happy with the attention this time was terrible, there was no foot towel, a soap dispenser for everything, they didn't have soap, the valet parking took a long time to deliver my car, the pool with very cloudy water and all the time they had people outside the hotel, I will never go back and pay extra more for a room , the new owner try to make money with a very poor quality
Stayed 5 nights in Jul 2019