Impala Hotel in front of the ADO

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

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Lobby
Reception
55-inch LED TV with digital channels, TV, iPod dock
16 bedrooms, blackout drapes, soundproofing, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Orizaba No. 650, Col. Zaragoza, Veracruz, VER, 91910
  • Benito Juarez Auditorium
    3 min walk
  • Tacos y Tortas Adán y Charito
    1 min walk
  • ADO Terminal Veracruz
    1 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    23 min drive

Room options

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Impala Hotel in front of the ADO

3-star Veracruz hotel connected to a shopping center, close to Veracruz Aquarium
Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Impala Hotel in front of the ADO offers 86 air-conditioned accommodations with iPod docking stations and complimentary bottled water. 55-inch LED televisions come with premium digital channels.

Bathrooms include showers and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a business center. This Veracruz hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Impala Hotel in front of the ADO is a smoke-free property.

Impala Hotel in front of the ADO has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Impala Veracruz
Impala Veracruz
Hotel Impala
Impala In Front Of The Ado
Impala Hotel in front of the ADO Hotel
Impala Hotel in front of the ADO Veracruz
Impala Hotel in front of the ADO Hotel Veracruz

Impala Hotel in front of the ADO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 292 out of 628 reviews" "
Rating 8 - Good. 193 out of 628 reviews" "
Rating 6 - Okay. 91 out of 628 reviews" "
Rating 4 - Poor. 21 out of 628 reviews" "
Rating 2 - Terrible. 31 out of 628 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo Jesus

Bien
Stayed 1 night in Aug 2024

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and a clean place the price was worth it
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph, Johns Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by a very friendly staff and everything worked out just as planned
Stayed 1 night in Aug 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms with A/C
Stayed 1 night in Jul 2024

8/10 Good

Andrés

Stayed 3 nights in Jun 2024

8/10 Good

Andrés

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lucero

Stayed 1 night in Jul 2024

10/10 Excellent

Gs

Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo Jesus

Stayed 1 night in Apr 2024

10/10 Excellent

Lucero

Liked: Staff & service, property conditions & facilities
Cerca del ADO, cómodo y varias opciones de comida alrededor.
Stayed 1 night in May 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Las sabanas estaban manchadas y el colchon horrible.
Stayed 1 night in May 2024

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para descansar.
Stayed 1 night in May 2024

10/10 Excellent

Deleosme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Brian

Stayed 1 night in Dec 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staf were very friendly and courteous, room was very clean and neat but the bed was very uncomfortable because it is too firm wasn't able to have a restfull stay and when it came to showering there was no hot water when I mentioned it to the front desk I was told that I had to let the water run which I did but overall the ine night stay was ok
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 1 night in Nov 2023

8/10 Good

julio

Stayed 1 night in Nov 2023

10/10 Excellent

Ludin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expected had all ready for me to speed my check in
Stayed 1 night in May 2023

8/10 Good

William, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ADO, fair distance to the centre, short taxi ride.
Stayed 2 nights in Mar 2023

8/10 Good

Samuel

8/10 Good

Hector M

Stayed 1 night in Dec 2022

4/10 Poor

Regina, Denver

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk staff during the night check in is rude
Stayed 1 night in Oct 2022