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Hotel Gran Via

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gran Via

Front of property
Interior entrance
Plasma TV
Outdoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Salvador Diaz Miron 1572, Entre Collado y Tuero Molina, Veracruz, VER, 91910
  • Parque Recreativo Cri-Cri
    2 min walk
  • Benito Juarez Auditorium
    2 min walk
  • Villa del Mar Beach
    16 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    23 min drive

Room options

View all photos for Standard Room

In-room safe, desk, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel Mar y Tierra Veracruz

Pool
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (1031)
The price is $35
per night
$41 total
includes taxes & fees
Dec 8 - Dec 9
Hotel Mar y Tierra Veracruz

About this property

Hotel Gran Via

3-star Veracruz hotel steps from Parque Recreativo Cri-Cri
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
Hotel Gran Via offers 90 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Hotel Gran Via features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. Complimentary self parking and valet parking are available on site.

Hotel Gran Via is a smoke-free property.

Hotel Gran Via has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Gran Via Veracruz
Hotel Gran Via Veracruz
Hotel Gran Via Hotel
Hotel Gran Via Veracruz
Hotel Gran Via Hotel Veracruz

Hotel Gran Via Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 404 out of 960 reviews" "
Rating 8 - Good. 347 out of 960 reviews" "
Rating 6 - Okay. 126 out of 960 reviews" "
Rating 4 - Poor. 38 out of 960 reviews" "
Rating 2 - Terrible. 45 out of 960 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

DIEGO

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Osvaldo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Place was good, attention was okay, place was average okay for a stay.
Stayed 1 night in Jul 2024

10/10 Excellent

servando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Francia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude. We were provided one towel per person with no floor mat and wash rags and were denied extra towels. The wifi was so weak there was no internet access. When we asked for someone to come look at our tv, we were told someone would be up shortly, but nobody came. Their website indicated breakfast was included, but we were told you had to book through them directly for the complimentary breakfast, which was never mentioned. The restaurant only micorwaved leftovers, so their food was also disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Day Trip
The overall experience was Great. It was just a 1 day visit to pick up a family member, everything went smoothly.
Stayed 1 night in Jun 2024

10/10 Excellent

Evelyn

Stayed 1 night in May 2024

10/10 Excellent

Cecilio

Stayed 1 night in May 2024

6/10 Okay

Miguel

Traveled with family
No ponen mucha atención en la recepción
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Less than impressed
The room was fine, nothing exciting or overly nice. The service was poor, not friendly, not helpful, just really poor and inattentive.
Stayed 4 nights in Mar 2024

4/10 Poor

Samuel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The receptionist, Concepcion was super rude when I asked for towels and toilet paper she said that I need to go to the reception to get it because the service lady was gone. I went to get the items and the cleaning lady was giving her the items I have requested. Then she said that I needed to leave my idea to get towels. So, I have to use the blankets to dry myself. Also, the sink was stocked, the shower head was rusty and the water did not come out.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge Ivan

Stayed 1 night in Nov 2023

10/10 Excellent

Deysis Areli

Stayed 1 night in Nov 2023

2/10 Terrible

Samuel

Stayed 1 night in Sep 2023

6/10 Okay

Fco. Javier

Traveled with family and small children
Liked: Amenities
Esta fue mi segunda visita al hotel después de 6-7 años y me quedo con la primera vez que lo visite. Ahora sentí que el servicio solo cumple con lo básico ya que el WiFi es muy inestable y lento, si tuviera necesidad de utilizarlo para realizar mi trabajo, prefiero usar los datos de mi celular. El baño tenía defectuosa la palanca para descargar le agua, nada grave, pero son esos detalles que hacen la diferencia. La limpieza de las habitaciones regular, sobretodo las camas que daban la sensación que las sábanas no habían sido cambiadas en mucho tiempo, además de que las toallas presentaban rastros de suciedad, quizás unas manchas que ya no se lograron eliminar. De igual forma una de las camas estaba hundida en un costado. De ahí en fuera el clima funcionaba muy bien al igual que la televisión y el elevador siempre funcionando, el espacio de estacionamiento es bueno.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and nice room.
Stayed 1 night in Aug 2023

4/10 Poor

Ziana

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The room itself was pretty nice but the ac barely worked. The staff for the restaurant is so disrespectful. She kept smacking her lips and rolling her eyes as we ordered in the evening. The elevator was out of order for most of the stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
I really liked this hotel. Staff was very friendly and helpful
Stayed 2 nights in Apr 2023

2/10 Terrible

Miwa

Stayed 2 nights in Mar 2023

4/10 Poor

Urbano

Stayed 1 night in Mar 2023

2/10 Terrible

Regina, Denver

Disliked: Staff & service, property conditions & facilities
The front desk was unfriendly. The elevator was not working but I was given a room on the 5th floor. She didn't tell me that to pay for food I would have to do it at the front desk so I had to come all the way back down unnecessarily.
Stayed 1 night in May 2022

10/10 Excellent

Jorge Ivan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Limpio el Hotel y la recepcionista super amable!!
Stayed 1 night in May 2022

8/10 Good

Yannet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021