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Hotel Gran Palmeiras

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gran Palmeiras

2 outdoor pools, sun loungers
Exterior detail
Lobby
Interior entrance
Family Quadruple Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
No. 39 Int.1 Colonia Centro, Playa de Chachalacas, Úrsulo Galván, VER, 91666
  • Chachalacas Beach
    5 min walk
  • Playa Chalchihueca
    29 min drive
  • Playa Juan Ángel
    40 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    67 min drive

Room options

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, 2 Double Beds

  • 377 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About this property

Hotel Gran Palmeiras

3-star Úrsulo Galván hotel with 2 outdoor pools
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Hotel Gran Palmeiras offers 13 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Úrsulo Galván hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Gran Palmeiras features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Gran Palmeiras has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
PALMEIRAS RESTAURANTE - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 12:30 PM for a fee: MXN 130 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • PALMEIRAS RESTAURANTE

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 130 to 200 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Gran Palmeiras Hotel
Hotel Gran Palmeiras Úrsulo Galván
Hotel Gran Palmeiras Hotel Úrsulo Galván

Hotel Gran Palmeiras Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 35 reviews" "
Rating 8 - Good. 5 out of 35 reviews" "
Rating 6 - Okay. 10 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Norma Lilia

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Benjiman

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was awesome. Super friendly and accommodating, they deserve a 5 star rating. However this place smelled of manure as soon as we exited our vehicle and the rooms were infested.
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Stayed 1 night in Mar 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024

6/10 Okay

Jose

Liked: Staff & service
Swimming pool dirty, toilet not work properly, a long distance from the beach
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

David

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Yuri angélica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Hotel muy limpio, habitaciones amplias limpias, silencioso, tiene una vista bonita al río, las piscinas limpias. La cama cómoda. Un poco oculto el hotel, a 10 minutos de la playa caminando.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Muy desagradable que haya gatos en el restaurant del hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Mariana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No lo recomiendo !!! Estaba atestado de chinches!!! Me picaron más de 70 veces. Asqueroso !!
Stayed 2 nights in Jun 2024

8/10 Good

Octavio Cruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y centrico, lo recomiendo
Stayed 2 nights in Feb 2024

10/10 Excellent

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fueron muy amables y pudimos pasarla muy bien
Stayed 2 nights in Jan 2024

6/10 Okay

HECTOR

Traveled with family
El comedor tiene muy elevados los precios
Stayed 2 nights in Dec 2023

4/10 Poor

Giovanni Alain

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionante! Para el precio que pague, es mucho para lo que ofrecen. La piscina horrible, tiene musgo. Obviamente no le dan mantenimiento. Poca agua en la ducha de los cuartos. Para desayunar en el hotel, no había llegado la persona que atiende. En él área de la piscina muy sucia, muebles viejos y dañados, botellas de cerveza en el piso, mucha basura. No me vuelvo a quedar en este hotel.
Stayed 1 night in Aug 2023

6/10 Okay

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno, el primer problema es que es un lugar un poco apartado, lo que genera una sensación de inseguridad el precio es alto para la ubicación e instalaciones, ya que no están mal pero son como cuquier hotel estándar, lo que si es increíble es la vista del lago y el mar está cerca hay muchos restaurantes y la playa es muy bonita
Stayed 1 night in Jul 2023

10/10 Excellent

José

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comida muy rica y el servicio del personal de excelencia. Gracias.
Stayed 1 night in Jun 2023

10/10 Excellent

Moisés Aurelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó! Excelente servicio!
Stayed 2 nights in Apr 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar con mucha historia
La estancia en el hotel gran Palmeiras fue muy satisfactoria el hotel es agradable limpio confortable, el personal muy amable me sentí como en casa lo recomiendo ampliamente
Stayed 5 nights in Feb 2023

6/10 Okay

SERGIO, puebla

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Me gusto el servicio , instalaciones con mucha falta de mantenimiento, del lado del Río mucha basura acumulada, limpiar no les costaría
Stayed 2 nights in Jan 2023

8/10 Good

CARMEN

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Cinthya Denisse

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien la están la estancia, buenas instalaciones, habitaciones y alberca, solo alrededor un poco solo y medio feo, mejorar la calle de entrada
Stayed 2 nights in Oct 2022

8/10 Good

Mario oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy tranquilo, el lugar es agradable, el personal muy amable. El unico detalle es el wifi que no tiene cobertura en todo el hotel, solo en el lobby.
Stayed 3 nights in Aug 2022

6/10 Okay

Jorge Omar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la ubicación, sobre todo si te quieres hospedar cerca del rio, la amabilidad de la mayoría del personal y el sabor de la comida. Definitivamente lo que no me gustó fue la atención del gerente, cuando solicitamos un cambio de habitación, de inicio se negó, aún cuando la razón era debido a una falla en el aire acondicionado, sin duda un curso de atención al cliente y reconocer que el Cliente es lo más importante mejoraría mucho el servicio, es de esos hoteles que podrían otorgar una mucho mejor experiencia cuidando ese tipo de detalles…
Stayed 2 nights in Jul 2022

10/10 Excellent

Manuel Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia dos familias con niños
Hotel Gran Palmeiras en Chachalacas, una opción muy recomendable, el hotel es cómodo, agradable, con un chapoteadero y una alberca, el restaurante un excelente servicio y precio, cerca de playa, llega uno caminando, la atención del personal muy buena, la habitación cómoda, con aire acondicionado, tv paga, el único detalle que le pediría al hotel poner más atención es la limpieza del baño y regadera, se veía mal lavado como a las carreras y que ya lleva tiempo de estar mal lavado, todo lo demás excelente.
Stayed 2 nights in Jul 2022