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Grand Fiesta Americana Veracruz

4.5 star property

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Photo gallery for Grand Fiesta Americana Veracruz

Exterior
Lobby sitting area
Exterior
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Spa
  • Air conditioning

Explore the area

Map
Blvd Manuel Avila Camacho S/N, Fraccionamiento Costa de Oro, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪19 min walk‬
  • World Trade Center Veracruz
    ‪2 min drive‬
  • Andamar Lifestyle Center
    ‪2 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Fiesta )

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed (Fiesta )

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Fiesta)

Executive lounge

Club Room, 2 Double Beds (Fiesta)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Beach/ocean view

Deluxe Room, 2 Double Beds, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Premium bedding, down comforters, pillowtop beds, minibar

Suite (Master)

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Fiesta Americana Veracruz

4.5-star Boca del Río resort close to Plaza Las Americas Shopping Mall
Catch some rays at the beach or spend the day relaxing at Grand Fiesta Americana Veracruz's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Change of towels is available on request.
Grand Fiesta Americana Veracruz offers 233 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

KAN SPA has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Fiesta Americana Veracruz like an outdoor pool and an indoor pool.

Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a children's pool, a health club, and a garden. Complimentary uncovered self parking and uncovered valet parking are available on site, along with a car charging station. A total renovation of this property was completed in June 2019.

Grand Fiesta Americana Veracruz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Arantzia - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Rosato - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Palapa seafood - This poolside seafood restaurant specializes in seafood and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coffee Corner - This coffee shop serves light fare only. Open daily.
Stelaris cocktail lounge - This bar overlooks the pool. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 415 for adults and MXN 208 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arantzia
  • Coffee Corner
  • palapa seafood
  • Rosato
  • stelaris cocktail lounge

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,478 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2019
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1856 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Airport shuttle fee: MXN 480 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Hotel Veracruz
Fiesta Americana Veracruz
Fiesta Americana Veracruz Hotel
Fiesta Americana Hotel
Fiesta Americana Veracruz Resort Boca del Rio
Fiesta Americana Veracruz Resort
Grand Fiesta Americana Veracruz Boca del Rio
Grand Fiesta Americana Veracruz Resort Boca del Rio
Grand Fiesta Americana Veracruz Resort
Resort Grand Fiesta Americana Veracruz Boca del Rio
Boca del Rio Grand Fiesta Americana Veracruz Resort
Resort Grand Fiesta Americana Veracruz
Fiesta Americana Veracruz
Fiesta Americana Veracruz Boca
Fiesta Americana Veracruz Boca
Grand Fiesta Americana Veracruz Resort
Grand Fiesta Americana Veracruz Boca del Río
Grand Fiesta Americana Veracruz Resort Boca del Río

Grand Fiesta Americana Veracruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ligia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Vacation Spot for Veracruz

Hotel staff was welcoming, friendly and helpful! The hotel itself was incredibly clean and kept up.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. The staff was amazing, very helpful and nice. Especially Olguita. She went out of her way to have our room done and she was super nice
Stayed 5 nights in Feb 2025

4/10 Poor

Luis

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My wife and I stayed for our 3 year wedding anniversary, and our overall stay was less than satisfactory, first we were given the wrong room, then we were moved to the correct room in which the A/C was not working properly it took them 2 days to figure out what the issue was. Secondly the pool staff spent more time talking to each other than servicing the pool area. Lastly which was the most annoying and inappropriate situation was the high pressure sales tactics they use to sell you a time share, I’m there to enjoy my vacation I don’t want to be sold anything. I would not stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Bertha Bautista

Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Love my time there very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Cinthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. We had a leak in our bathroom and they immediately got us to a much better and bigger room. They made everything so easy and smoth. Carlos at the Valet and Esperanza our house keeper were the best!! Thank you so much for the great job! We love this place. We look forward to come back next year!! Julio & Cinthia Cabrera
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel Jarillo

Liked: Cleanliness, staff & service
N/a
Stayed 3 nights in Feb 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

6/10 Okay

Juan Antonio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Awesome place, but service needs improvement.

The hotel, location, amenities are very good but the service is so sub standard for a hotel like this one. They need to hire people that care about their jobs and take pride working with the guest.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ekrarul

Stayed 3 nights in Jan 2025

8/10 Good

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had problems getting hot water for taking a shower twice. You don't expect to face into this issues on this kind of hotel. Beside that, everything was fine.
Stayed 2 nights in Jan 2025

8/10 Good

Stephen, Chickasha

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Kishon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Attractive pool and beach area.
Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Staff & service, room comfort
The hotel could use some updating. Bathrooms & beds were very nice. Wind was high (Not their fault) but It did expose some issues with the windows & doors: Wind was blowing throgh closed doors & windows. Dirt was left in hallway for two days. Over all is was good
Stayed 4 nights in Jan 2025

10/10 Excellent

Leydi

Stayed 1 night in Jan 2025

10/10 Excellent

Ekrarul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 7 nights in Jan 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Hotel!
Stayed 3 nights in Jan 2025

6/10 Okay

Ekrarul

Stayed 4 nights in Jan 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful with a fabulous view, and staff were very polite and attentive to your needs.
Stayed 2 nights in Jan 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! Lo recomiendo mucho
Stayed 1 night in Dec 2024