Emporio Veracruz Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
Privilege Suite, 1 King Bed | Terrace/patio
Interior
Indoor pool, 2 outdoor pools
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available

Explore the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Malecón de Veracruz
    ‪1 min walk‬
  • Carranza Lighthouse
    ‪3 min walk‬
  • Veracruz Harbour
    ‪5 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Similar properties

Lobby

Gran Hotel Diligencias

Pool
Hot Tub
Spa
Parking included
4.3 out of 5, Excellent, (1009)
The price is $99
per night
$116 total
includes taxes & fees
Feb 10 - Feb 11
Gran Hotel Diligencias

About this property

Emporio Veracruz Hotel

3.5-star hotel in Malecon
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Other amenities include an indoor pool, a health club, and a bar/lounge.
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Emporio Veracruz Hotel features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1787 square feet (166 square meters) include conference space. This family-friendly hotel also offers a children's pool, a spa tub, and a sauna. Parking is available onsite for a surcharge.

Emporio Veracruz Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Emporio Veracruz Hotel has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Emporio Veracruz Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 728 out of 1137 reviews" "
Rating 8 - Good. 230 out of 1137 reviews" "
Rating 6 - Okay. 100 out of 1137 reviews" "
Rating 4 - Poor. 37 out of 1137 reviews" "
Rating 2 - Terrible. 42 out of 1137 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rhianon

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Great service
Stayed 1 night in Oct 2024

6/10 Okay

Silvia, downey

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Alejandro Lemus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me he quedado dos ocaciones y la verdad lo seguiré haciendo me gusta x céntrico
Stayed 3 nights in Oct 2024

8/10 Good

JOAQUIN

Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet at the Emporio is second to none.
Stayed 2 nights in Sep 2024

8/10 Good

JOAQUIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. I’m always amazed as to how long it takes to check in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arlette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elianne

Stayed 1 night in Sep 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of el Malecon! various events and shops around the area
Stayed 1 night in Oct 2024

10/10 Excellent

DANIEL, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great service and attitude from all the staff and the location is very nice and safe
Stayed 4 nights in Oct 2024

4/10 Poor

Artemisa

Disliked: Cleanliness, amenities, property conditions & facilities
Mi estancia fue del 5 al 8 de Octubre 2024. En primer lugar el hotel está ofrecido en una categoría de 4 estrellas, y las fotos que se muestran en los sitios para venta aparentan que es así, pero la realidad es que este hotel está en pésimas condiciones, le falta mucho mantenimiento y limpieza, el baño huele a caño, las toallas están muy prelavadas, nosotros nos hospedamos en el piso 7 con vistas a la ciudad, pero en el cuarto se oía mucho ruido todo el día y toda la noche, definitivamente es uno de los más decepcionantes hoteles en el cual nos hemos hospedado. Basada en mi experiencia, no podría recomendarlo a nadie.
Stayed 3 nights in Oct 2024

2/10 Terrible

Didier

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Request for early check in 48 hrs prior, no one ever called me back. Gave my suit to be dry cleaned had to wait for 6 hours until I got it back and it wasn’t even done right. Couldn’t change US dollars to Mexican pesos at hotel because I guess they have a limit of 2 transactions per day( none of them was mine)to catch a cab, then given wrong direction to change place as it was closed, requested late check out and ended up paying extra day, this was a horrible experience! I would like to request my money back
Stayed 1 night in Sep 2024

10/10 Excellent

Jaime, Conway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Belisario

Stayed 1 night in Sep 2024

10/10 Excellent

Victor L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Sep 2024

8/10 Good

Joaquin P

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gerson

Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recomend it to anybody
Stayed 2 nights in Sep 2024

10/10 Excellent

ADRIANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! Volvería a hospedarme en el. 5 estrellas para todos los trabajadores en especial a Miguel Angel a quien agradecemos todas sus atenciones y su agradable actitud atendiendo a nuestras peticiones!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at this hotel. The friendly and helpful staff makes the stay even better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise pena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Prisma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right in the center of everything so it’s very convenient. We tried the buffet food option one night and it was a very good price and delicious. We also tried their breakfast buffet and it was incredible. The AC in the room was very nice and kept the room cool. Rooms were clean and the view of the city is beautiful to wake up too! Definitely will be back
Stayed 6 nights in Aug 2024

8/10 Good

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 2 nights in Aug 2024