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City Express by Marriott Veracruz

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Veracruz

Outdoor pool
Terrace/patio
Lobby
Superior Room, 1 Queen Bed with Sofa bed, Ocean View | Down comforters, desk, iron/ironing board, free WiFi
Superior Room, 1 Queen Bed with Sofa bed, Ocean View | Down comforters, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Prol Blv, Avila Camacho 2374, Fracc. Costa de Oro, Boca del Río, VER, 94299
  • University of Veracruz
    12 min walk
  • Plaza Mocambo Veracruz
    16 min walk
  • Plaza Las Americas Shopping Mall
    4 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    30 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, View (Urban)

Down comforters, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking, View (Urban)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Ocean View

Superior Room, 1 Queen Bed with Sofa bed, Ocean View | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed, Ocean View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, 2 Double Beds, Non Smoking, View (Urban)

Down comforters, desk, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Non Smoking, View (Urban)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Down comforters, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Ocean View

Down comforters, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Ocean View

  • Sleeps 2
  • 1 Queen Bed

About this property

City Express by Marriott Veracruz

3-star Boca del Río hotel close to Plaza Las Americas Shopping Mall
Guests at this beach hotel will appreciate convenient onsite amenities such as an area shuttle and complimentary wired internet access.
City Express by Marriott Veracruz offers 124 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Boca del Río hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

City Express by Marriott Veracruz features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 10 km is available for guests. This beach hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

City Express by Marriott Veracruz is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

City Express Veracruz
City Hotel Veracruz Express
City Express Veracruz Hotel

City Express by Marriott Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1003 reviews" "
Rating 8 - Good. 327 out of 1003 reviews" "
Rating 6 - Okay. 155 out of 1003 reviews" "
Rating 4 - Poor. 91 out of 1003 reviews" "
Rating 2 - Terrible. 70 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso, Halifax

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Neat and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Tiberio, Indianapolis

Nice and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

anastacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great, i enjoyed it very much, had a great view of the ocean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gulshan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Thank you!
Stayed 1 night in Jun 2024

2/10 Terrible

Efrain

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was very small and there was poor ventilation. The room floor was all wet due to the A/C. We couldn't sleep because there were dust mites in our bed. The hotel staff was friendly and helpful though.
Stayed 4 nights in May 2024

6/10 Okay

Patricia

Traveled with group
Great location. Although my room had ocean view the window was always foggy so I was not able to see anything. Not being able to open the window was a bad experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was efficient and friendly
Stayed 6 nights in Feb 2024

6/10 Okay

Adan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It said ocean view and is not a balcone and the windows are very dirty and burry
Stayed 1 night in Feb 2024

6/10 Okay

JUAN

Liked: Staff & service
Access to beach area is blocked by big rocks. Rooms doesn’t have closets. I will rate 3 stars overall
Stayed 2 nights in Feb 2024

2/10 Terrible

Karrie Jean

Stayed 1 night in Feb 2024

10/10 Excellent

Elizama

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es buena por la cercanía con plazas comerciales y restaurantes
Stayed 1 night in Sep 2023

10/10 Excellent

Luis Antonio

Stayed 1 night in Aug 2023

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2023

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that even though i paid for ocean view it was a big disappointment because the window exteriro was very dirty to be able to fully enjoy the view.
Stayed 1 night in May 2023

10/10 Excellent

Luis Antonio

Stayed 1 night in Apr 2023

8/10 Good

Miguel, Calgary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and pretty new, the food for breakfast wasn't the best, but I'd stay again (and somewhere for food)
Stayed 1 night in Apr 2023

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome for the $ can not beat it
Stayed 1 night in Mar 2023

10/10 Excellent

Samuel Leon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I made some changes in the last minute and there wasn't any issue
Stayed 1 night in Mar 2023

4/10 Poor

roman

Traveled with family
Disliked: Cleanliness, staff & service
Bad

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regadera drenaba muy lento y se acumulaba el agua
Stayed 1 night in Jan 2023

10/10 Excellent

Jose Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo. Mantengan ese standar.
Stayed 1 night in Aug 2022

8/10 Good

Fabiola Ahumada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to mention That the person in charge of my floor was amazing and beyond. Rosario was also a wonderful person that always tried to help us. My kids loved the hotel. Lucy the manager was an amazing manager trying to help us always. Some staff doesn’t even smile. I was so surprised but it was good at the end of the road.
Stayed 13 nights in Jun 2022