2/10 Terrible
Kim
Aug 24, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only positive of this property was the location. It was located across from the public beach on island of Lido. The property itself is old. The rooms are small. There was NO AIR CONDITIONING or there was POOR AIR CONDITIONING. First night was room with no AC. Hotel didn’t move us because hotel was full and there was ZERO COMPENSATION. They moved me to a different room next day with POOR AC. I slept outside because it was cooler than the hotel room. Unfortunately, got about 30 bug bites. There were other people in lobby complaining about NO or POOR AC. Staff indifferent. I checked out a day early and hotel did not compensate me for the day:night I didn’t stay there. They nickel and dime you for everything. No breakfast included. $30 to go to area of beach that had umbrella and chairs. They didn’t have any included in cost of stay. They charge $5/day for you to have a beach towel. After I paid on Expedia for 4 nights, cost was not refundable. This was my first trip to Italy and this experience really contributed to a less than enjoyable experience. I WOULD HIGHLY ADVISE TO NOT BOOK THIS PROPERTY.
Kim
Stayed 4 nights in Aug 2024