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Hotel Palazzo Martinelli Dolfin

3.0 star property

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Photo gallery for Hotel Palazzo Martinelli Dolfin

Exterior
Junior Suite Standard | View from room
Superior Suite, Canal View | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Front of property
32-inch LCD TV with digital channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Sestiere Santa Croce 420a, Venice, VE, 30123
  • Piazzale Roma
    ‪5 min walk‬
  • Port of Venice
    ‪11 min walk‬
  • St. Mark's Square
    ‪19 min walk‬
  • Venice (VCE-Marco Polo)
    ‪17 min drive‬

Room options

View all photos for Junior Suite (Superior)

1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite (Superior)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, 1 King Bed, Canal View

Standard Double Room, 1 King Bed, Canal View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Standard Double Room, 1 King Bed, Canal View

  • 215 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Junior Suite Standard | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite Standard

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down comforters, Select Comfort beds

Standard Double Room, 1 King Bed, Balcony

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Canal View (Deluxe)

Junior Suite, Canal View (Deluxe) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite, Canal View (Deluxe)

  • 322 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Deluxe)

1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite (Deluxe)

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Superior Suite, Canal View

Superior Suite, Canal View | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Superior Suite, Canal View

  • 592 sq ft
  • Canal view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Superior Historical room)

Junior Suite (Superior Historical room) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite (Superior Historical room)

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Room (Suite)

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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Exterior

Hotel Guerrato

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.5 out of 5, Wonderful, (432)
$251 nightly
The price is $251 total
includes taxes & fees
Hotel Guerrato

About this property

Hotel Palazzo Martinelli Dolfin

3-star hotel in Santa Croce
This smoke-free hotel features express check-in, express check-out, and free WiFi in public areas. Other amenities include multilingual staff assistance.
Hotel Palazzo Martinelli Dolfin offers 11 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Venice hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Hotel Palazzo Martinelli Dolfin features a terrace, multilingual staff, and express check-in. Wireless Internet access is complimentary.

Hotel Palazzo Martinelli Dolfin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 50 per day; reservations required; discounts available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests must contact this property 7 days in advance to arrange check-in.

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 50 per day (984 ft away)
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Martinelli Dolfin
Palazzo Martinelli Dolfin Venezia
Hotel Palazzo Martinelli Dolfin Venezia
Hotel Palazzo Martinelli Dolfin Venice
Palazzo Martinelli Dolfin Venice
Palazzo Martinelli Dolfin
Inn Hotel Palazzo Martinelli Dolfin Venice
Venice Hotel Palazzo Martinelli Dolfin Inn
Inn Hotel Palazzo Martinelli Dolfin
Palazzo Martinelli Dolfin
Hotel Palazzo Martinelli Dolfin Hotel
Hotel Palazzo Martinelli Dolfin Venice
Hotel Palazzo Martinelli Dolfin Hotel Venice

Hotel Palazzo Martinelli Dolfin Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 122 reviews
Rating 8 - Good. 22 out of 122 reviews
Rating 6 - Okay. 13 out of 122 reviews
Rating 4 - Poor. 5 out of 122 reviews
Rating 2 - Terrible. 19 out of 122 reviews

8.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Youdel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and confortable stay. Good TV service and close parking storage.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Had a perfect stay
Stayed 1 night in Jan 2025

8/10 Good

Lisett, Cape Coral

Stayed 2 nights in Jan 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were told that we would get a code to check into our room after 3. We waited until 5:30-ish and still no code. I called and spoke to a lady with a crying baby in the background and told her we were sitting at the property waiting for a code. She said she would check and call us back. We never heard back from her, so I called again and she said that she had sent the email earlier, I told her again we never got an email, and asked if there was any way she could resend it. Still crying baby in background. She finally agreed to resend as we had been sitting at the property waiting and waiting to check in. Things went smoothly after that. Very nice, clean rooms! Missed our breakfast due to having to leave early bc of train strike…no refund on that….
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 8 minute walk from the train station. There is an elevator which is nice, and a place to store luggage. We had no problem with the Smart hotel experience. Breakfast was nice. We loved the large bed and ample lighting in the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, property conditions & facilities
Very clean attractive room and convenient eating area. It would be helpful to have a local map to show walking directions from last stop of People Mover cable car to the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Imane

Stayed 1 night in Oct 2024

8/10 Good

Alfredo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It was very difficult to access and exit this hotel. Also the check in process is not my type
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it is to train station and a lot of cute restaurants near by.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms
Stayed 1 night in Sep 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

DIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable stay! Super nice room and we also enjoyed the breakfast. Very recommended!
Stayed 2 nights in Jul 2024

6/10 Okay

maninder

Disliked: Property conditions & facilities
Fantastic property, really historic feel BUT the AC was micromanaged by the renting organization and was not a very good experience overall due to that critical detail during a heat wave. The doors didn’t open and close properly leading to an accident on my end when the room got really really hot and I tried to open the main door so I can leave the room to get fresh air and forgot it still has the security latch engaged in leading to some framework damage. One painting fell in the main bedroom due to me falling on the floor due to heat exhaustion and my family couldn’t catch me in time. I hit my head on the concrete floor inside the room that night when I fainted from heat exhaustion. Overall the property is good property I just hope they can manage at a higher level for the amount of money they charge per night. I don’t appreciate the email accusing me of wrong doing before understanding what actually happened in my room that night. I’m asking for repair estimate so I can look at some type of repayment, they should consider giving me part of my room rent back due to the ac situation. Currently I have sharp pains in my head on the right side from the fall that took place that night in the room connected to the bathroom. I hope it’s not a longterm impact on my health. I have never had this kind of challenging experience in any of my other stays, Expedia can check my travel history. I apologize for any unintentional harm I caused their asset. I hope my health is ok long term.
Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasure for us the Stay in the Hotel. Smart type hotel with codes to get in and for room. This said they had great service with rooms being cleaned every day and breakfast. In tube the the charm of Venice. Quieter side of Venice but with Water bus and taxi’s available short walking distance. Great Job to everyone and highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing room in a great location

This hotel is wonderful. We wish we were staying longer. Perfect location, very nice room and system. Access codes worked as intended.
Stayed 1 night in Jun 2024

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in May 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great choice for our short trip Venice. Very conveniently located near the bus and train terminal. The hotel is situated a very short walk from both. The room was modern and spacious with great views along the canal. The service was excellent and prompt, especially the woman at breakfast. I would highly recommend this hotel and look forward to our next visit to Venice.
Stayed 1 night in Jun 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024

4/10 Poor

Simona

Traveled with group
Liked: Cleanliness
The property is in a nice area quiet and well connected. I doubt i will stay again as i think there are better properties for that cost. On arrival, despite having asked to re confirm the room i has booked i found out that they had moved us. I know that sometimes there might be unexpected issues but i would expect the property to be in touch first and some sort of apologies. Instead of the canal view and two double beds there were one bed and one sofas with only a flatsheet not even covering it and a thin duvet in a room without any window and quite low ceilings. I called the smart reception and only after several conversations with expedia and a night without sleep we got moved to a different room where the sofa bed at least had a mattress. Unfortunately the walls are not soundproofed so the second night another guest didn't know how to open the door of her room and she spent two hours banging against her door until i decided to go out in my pijama and explain how to use the code. All together not an experience that i am looking forwards to repeating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Alyssa

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Antionette

Disliked: Staff & service, property conditions & facilities, room comfort

Beware-Do Not Stay Here

I checked in (remotely) and knew within the first 5 mins that I would not be staying there. The time I spent in the room(30 min max) was used to book another Hotel! I paid for a “Canal View” and was met with a view of construction, plywood and sewage water. While the room was clean it was tiny and the bed was paper thin. The main and only entry door was directly connected to a dining area (for common use) and had a large crack in it, to where you could see into the room. There was no privacy and sounds carried throughout. Overall I did not feel secure or safe in the room enough to stay. All contact with the property is contact less and instead of dealing with the hassle of “looking at their other rooms” I chose to leave and book elsewhere, Immediately! (Room view is posted in the photos. Taken on Feb. 20,2024) They should be ashamed of what they were charging for “Canal View”!
Photo taken inside of the room
Photo taken inside of the room
Stayed 3 nights in Feb 2024

10/10 Excellent

cara

Traveled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Angela, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 4 nights in Oct 2023