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Hotel Carlton on the Grand Canal

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Superior Double Room, Patio | View from room
Rooftop terrace
Lobby lounge
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Piazzale Roma
    ‪4 min walk‬
  • Grand Canal
    ‪4 min walk‬
  • Venetian Ghetto
    ‪9 min walk‬
  • Venice (VCE-Marco Polo)
    ‪19 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down comforters, minibar, in-room safe, individually furnished

Classic Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Down comforters, minibar, in-room safe, individually furnished

Classic Triple Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, individually furnished

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Down comforters, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

  • 194 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio | Down comforters, minibar, in-room safe, individually furnished

Superior Double Room, Patio

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Down comforters, minibar, in-room safe, individually furnished

Classic Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Down comforters, minibar, in-room safe, individually furnished

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Superior

Down comforters, minibar, in-room safe, individually furnished

Queen Superior

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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The price is $319
per night
$361 total
includes taxes & fees
Feb 14 - Feb 15
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About this property

Hotel Carlton on the Grand Canal

4-star hotel in Santa Croce
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space.
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This Venice hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Hotel Carlton on the Grand Canal is a smoke-free property.

La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Hotel Carlton on the Grand Canal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1005 reviews" "
Rating 8 - Good. 327 out of 1005 reviews" "
Rating 6 - Okay. 128 out of 1005 reviews" "
Rating 4 - Poor. 52 out of 1005 reviews" "
Rating 2 - Terrible. 48 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
The first room did not have a window. It was dark and oppressive and I felt very claustrophobic. Luckily we changed to much brighter room without the heavy wallpaper and opening windows!!!!’
Stayed 3 nights in Oct 2024

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closr to train station
Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from Pizzale Roma, no need to hire anyone to get to the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and perfect locate to terminal and local transportation
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location
We love the location of the property, right along the Grand Canal. What we didn’t like was the room and lack of comfort. After walking for hours we wanted an A/C cooled room with comfortable beds and pillows. The pillows were too thin and soft. The bed was also too soft and would shift on the frame. I don’t mind the “old” look but I do mind it not being kept up. I love the charm of it but it could be better. The A/C would blow warm air and there wasn’t proper ventilation. We had to leave the door open and the window open for fresh air. Other than that, I would recommend this hotel for the location and the staff was super friendly and helpful. Which I think most will not find at other properties. If you’re American, this is probably the best place to stay that’s budget friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pierina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Mano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
No additional commemts
Stayed 2 nights in Oct 2024

10/10 Excellent

Karishma, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to railway and bus station, gondola ride ,water taxi station .
Stayed 1 night in Oct 2024

10/10 Excellent

Sandesh, foster city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real nice place to stay and also close to the piazza Roma making the commute easy via water taxi. Views from the hotel rooftop don’t disappoint
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay but bring Bug Spray
Very unique place to stay! The restaurant and the roof top bar are both fantastic! We were there in October and it was pretty nice outside most days and the air conditioning seemed to be turned off for the building. Which wasn't a huge deal as we just opened our balancy doors. This wouldn't have been a huge deal except the mosquitoes. I now have about 20 bites unfortunately which puts a downer on the rest of our trip.
Stayed 2 nights in Oct 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting a lot and they didn’t disappoint! This is not a 4 star hotel it’s a 3 at best. We were supposed to get a room upgrade but got downgraded to a dumpy room with no heat and no blankets. The rooms and overall look of the hotel is dingy and ragged. Looks nothing like the pictures. If you have another option I suggest that.
Stayed 2 nights in Oct 2024

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A horrible experience. They haven’t got a clue.
This was probably the worst experience of my 30 year career as a travel photographer. The room still gives me nightmares. No heating or air conditioner. They said it was in between seasons. Had to sleep with the window open and no eye mask, ear plugs or sleeping pill could help to get a decent sleep. No coffee, no tea, no water just 2 miserable plastic cups. A 4 star room that was 1 star at best. I would suggest the manager/ owner see what hoteliers in the 21st century are like. Go to Tokyo, Singapore or Dubai. What a dump of a room. I wouldn’t put my dog up there. Avoid at all costs
Stayed 2 nights in Oct 2024

4/10 Poor

Dave

Liked: Cleanliness
Disliked: Staff & service
Service very poor not friendly no coffee in room and not available till 7 am at 4 dollars a cup no ac even though it says it at booking shower old style with shower curtain
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Alfredo

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Would not recommend. The bed is very uncomfortable, the pillow was flat causing severe neck pain for the next few days. The bed has no comforter only a very rough cold cover. We had mosquitoes buzzing in our ears throughout the night. We were able to kill a few. The bathroom was ok, no complaints about that. Wouldn’t stay here again. The staff were friendly though so one star for that.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dushyant

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This must be the most spartan four star hotel we have stayed at. You get a bed, two towels, two plastic cups. No coffee maker, no water bottles, no extras. You want to charge your phone, you need to pull out a lamp from the socket. You will get old world charm in the form of physical keys to the room that you have to drop off at the desk before you step out or the writing pad next to the phone that doesn’t work. We found out that the city tax assessed in Italy depends on the star rating of the property, higher the rating, higher the tax. That might explain something.
Stayed 3 nights in Oct 2024

4/10 Poor

Venesia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled of a paint smell, the ceiling needed work. They didnt provide enough toilette paper, the girl at the counter was rude.
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Traveled with family
Great location near the station for a late check in & early departure. Breakfast v good & excellent value.
Stayed 1 night in Sep 2024

8/10 Good

Claudio

Stayed 1 night in Aug 2024

10/10 Excellent

AnneMarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and lovely room decor. The food was e cellent and the staff were extremely polite and helpful !
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, elegant.
Stayed 1 night in Jul 2024

8/10 Good

Deneisha Shavonna Tenile

Liked: Cleanliness, staff & service, property conditions & facilities
There is a nice little street bar not too far down the stretch. we enjoyed late night drinks many times! Going back for sure
Stayed 5 nights in Jul 2024