1/5 Terrible
David, Cleobury Mortimer, UK
12 Aug 2020
Stayed 1 night in Aug 2020
Overview of Hotel Ai Reali di Venezia
Photo gallery
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Air Conditioning
- Spa
- Restaurant
- Gym
- Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
Rialto Bridge3 min walk
Teatro Goldoni4 min walk
Chiesa Santa Maria dei Miracoli6 min walk
Venice (VCE-Marco Polo)21 min drive
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About this area
Venice
Located in Venice's Castello neighborhood, Hotel Ai Reali di Venezia is in the city center and near a train station. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Palazzo Grassi are cultural highlights. Traveling with kids? Consider Zattere and Naval History Museum. Guests love the hotel's location for the sightseeing.
View in a map
What's nearby
- Rialto Bridge - 3 min walk
- Teatro Goldoni - 4 min walk
- St. Mark's Square - 4 min walk
- St. Mark's Basilica - 5 min walk
- Chiesa Santa Maria dei Miracoli - 6 min walk
Getting around
- Venice Santa Lucia Station - 2 min drive
- Mestre Centro B1 - 15 min drive
- Marco Polo Airport (VCE) - 21 min drive
Restaurants
- Alle Corone – Restaurant with a bar offering Italian cuisine. Serves breakfast, lunch, and dinner.
About this property
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Roundtrip airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 15 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness center
- Full-service spa
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Free cribs/infant beds
- In-room child care (surcharge)
- Laundry facilities
- Snack bar/deli
Conveniences
- Elevator
- Free newspapers in lobby
- Library
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- German
- Italian
- Russian
- Spanish
Business services
- 1 meeting room
- Computer station
- Conference center (861 square feet of space)
Outdoors
- Garden
Spa
- 4 treatment rooms
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Free cribs/infant beds
- Linens
Bathroom
- Bidet
- Free toiletries
- Hair dryer
Entertainment
- 32-inch flat-screen TV
- Satellite channels
More
- Connecting rooms available
- Individually decorated
- Individually furnished
- Laptop-compatible safe
- Slippers
Policies
Check-in
Check-in from 2 PM - midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
- A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
- A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 25 for adults and EUR 15 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available for Apartment, 2 Bedrooms, 2 Bathrooms, Annex Building (no lift), Apartment, 2 Bedrooms, Terrace, Annex Building (no lift), Family Apartment (No Lift).
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
4.7
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Joe
28 Jul 2020
Stayed 3 nights in Jul 2020
5/5 Excellent
Vellore sivarajan
Traveled with family
21 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveler
20 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ridiculously good.
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveler
Traveled with family
11 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
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